Items where Faculty is "Faculty of Business and Law > Kingston Business School (Strategy, Marketing and Entrepreneurship) (until July 2013)"

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de Chernatony, Leslie, Harris, Fiona and Dall'Olmo Riley, Francesca (2000) Added value: its nature, roles and sustainability. European Journal of Marketing, 34(1/2), pp. 39-56. ISSN (online) 0309-0566

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Abubakar, Yazid and Mitra, Jay (2007) Developing a culture for entrepreneurship in the East of England: the value of social and human capital. Industry and Higher Education, 21(2), pp. 129-143. ISSN (print) 0950-4222

Abubakar, Yazid Abdullahi (2012) Entrepreneurship and bottom of the pyramid (BOP) markets: the mediating role of human capital in a developing country. In: 2nd Annual Conference of the Academy of International Business Middle East North Africa Chapter (AIB-MENA): Managing in Uncertain Times ; 13-15 Jan 2012, Dubai, United Arab Emirates. ISSN (online) 2220-4547 (Unpublished)

Abubakar, Yazid Abdullahi and Mitra, Jay (2010) Innovation performance in European regions: comparing manufacturing and services ICT subsectors. International Journal of Entrepreneurship and Innovation Management, 11(2), pp. 156-177. ISSN (print) 1368-275X

Adam, Antonis and Filippaios, Fragkiskos (2007) Foreign direct investment and civil liberties: a new perspective. European Journal of Political Economy, 23(4), pp. 1038-1052. ISSN (print) 0176-2680

Alpatova, Anastasia and Dall'Olmo Riley, Francesca (2011) Comparing brand personality measures. In: Academy of Marketing Conference 2011: Marketing fields forever; 05-07 Jul 2011, Liverpool, U.K.. (Unpublished)

Anastassopoulos, George, Filippaios, Fragkiskos and Phillips, Paul (2006) An 'eclectic' investigation of hotel multinationals' activities: evidence from the case Of Greece. In: 24th European Council on Hotel, Restaurant & Institutional Education (EuroCHRIE) Conference: In Search of Excellence for Tomorrow's Tourism, Travel and Hospitality; 25-28 Oct 2006, Thessaloniki, Greece.

Anastassopoulos, George, Filippaios, Fragkiskos and Phillips, Paul (2009) An eclectic investigation of tourism multinationals: evidence from Greece. International Journal of Hospitality Management, 28(2), pp. 185-194. ISSN (print) 0278-4319

Anderson, Deborah (2011) Developing sustainable pedagogic models in a turbulent environment. In: Society for Research into Higher Education (SRHE) Annual Research Conference 2011: Positive Futures for higher education; connections, communities and criticality; 7-9 Dec 2011, Newport, U.K..

Anderson, Deborah (2011) “Experts and novices”: can participative approaches to learning help the lonely academic writer? In: Academy of Marketing Conference 2011: Marketing fields forever; 05-07 Jul 2011, Liverpool, U.K.. (Unpublished)

Anderson, Deborah and Gurling, Catherine (2012) Making the most of pedagogic research: the case of “Experts and novices”. In: Educational Research Forum; 15 Jun 2012, Kingston upon Thames, U.K.. (Unpublished)

Au-Yeung, Amelia and Henley, John S. (2003) Internationalisation strategy: in pursuit of the China retail market. European Business Journal, 15(1), pp. 10-23. ISSN (online) 0955-808X

Au-Yeung, Amelia Yuen Shan (2004) Co-evolution of foreign retailers and the environment in China: towards a conceptual framework. In: European Institute for Advanced Studies in Management (EIASM) 2nd Workshop on International Strategy and Cross-Cultural Management; 24-25 Sep 2004, Edinburgh, U.K.

Au-Yeung, Amelia Yuen Shan and Lu, Jessica (2010) Consumer's own label buying behaviour: the case of grocery retailing in Taiwan. In: 8th SARD (Society of Asian Retailing and Distribution) Workshop: Interaction between International Retailers and Local Retailers in Emerging Markets: Retrospect and Prospects for the Future Program; 26 - 28 Nov 2010, Kobe, Japan.

Au-Yeung, Amelia Yuen Shan and Lu, Jessica (2007) Development of own label products by retailers in Taiwan: the past, the present and the future. In: Academy of Marketing (AM) Annual Conference 2007: Marketing Theory into Practice; 3-6 Jul 2007, Egham, U.K.

Au-Yeung, Amelia Yuen Shan and Lu, Jessica (2009) Development of retailers' own label products in Taiwan. Asia Pacific Journal of Marketing and Logistics, 21(4), pp. 540-554. ISSN (print) 1355-5855

Au-Yeung, Amelia Yuen Shan (2007) Impacts of retail internationalisation on emerging markets: towards a theory using the network approach. In: 5th Society of Asian Retailing and Distribution: (SARD) Workshop: Public Policy and Retail Internationalization; 23-25 Nov 2007, Shanghai, China.

Au-Yeung, Amelia Yuen Shan (2003) International transfer of retail know-how: from Europe to China. In: Dawson, John , Mukoyama , Masao , Choi, Sang Chul and Larke, Roy, (eds.) The internationalisation of retailing in Asia. London : RoutledgeCurzon. pp. 136-154. (Routledge advances in Asia-Pacific business) ISBN 9780415309042

Au-Yeung, Amelia Yuen Shan (2004) Re-assessing strategic motives of retail internationalisation: the case of the People's Republic of China. Journal for International Business and Entrepreneurship Development, 2(1), pp. 63-70. ISSN (print) 1549-9324

Au-Yeung, Amelia Yuen Shan and Henley, John S (2003) Re-assessing strategic motives of retail internationalisation: the case of the People's Republic of China. In: Global Business and Technology Association (GBATA) International Conference 2003 ; Jul 2003, Budapest, Hungary.

Au-Yeung, Amelia Yuen Shan (2004) Retail internationalisation strategy in China. In: Academy for Global Business Advancement (AGBA) Inaugural World Congress; Jan 2004, New Delhi, India.

Au-Yeung, Amelia Yuen Shan , Foster, M. John and Yang, April (2007) Card payment anti-fraud systems: entry to the China market. In: European Institute for Advanced Studies Management (EIASM) 5th Workshop on International Strategy and Cross-Cultural Management ; 28-29 Sep 2007, Istanbul, Turkey.

Avetisyan, Karine and Dall'Olmo Riley, Francesca (2009) "Putting CSR marketing in its place": CSR, COO and the purchase of clothing. In: Academy of Marketing (AM) Annual Conference 2009: Putting Marketing in its Place; 7-9 Jul 2009, Leeds, U.K.

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Bakan, Ismail, Suseno, Yuliani, Pinnington, Ashly and Money, Arthur (2004) The influence of financial participation and participation in decision-making on employee job attitudes. The International Journal of Human Resource Management, 15(3), pp. 587-616. ISSN (print) 0958-5192

Barnham, Chris (2008) Instantiation - Reframing brand communication. International Journal of Market Research, 50(2), pp. 203-220. ISSN (print) 1470-7853

Barnham, Chris (2010) Qualis? The qualitative understanding of essence. International Journal of Market Research, 52(6), pp. 757-773. ISSN (print) 1470-7853

Beaumont, Corrine (2011) Creative uses of blogging in a postgraduate entrepreneurship course: discussion and reflection of benefits, challenges and best practice. In: 2011 European Foundation for Management Development (EFMD): Entrepreneurship Conference: Does entrepreneurship matter? A view from educators, researchers, policy makers and entrepreneurs.; 21-22 Feb 2011, Tallinn, Estonia. (Unpublished)

Beaumont, Corrine (2011) Design thinking in healthcare: developing patient-centred communication materials for breast cancer detection. (PhD thesis), Buckinghamshire New University.

Beaumont, Corrine and Trueman, Jane (2011) Investigating the entrepreneurial mix:
a case study of postgraduate student business teams. In: 2011 European Foundation for Management Development (EFMD) Entrepreneurship Conference: Does entrepreneurship matter? A view from educators, researchers, policy makers and entrepreneurs.; 21-22 Feb 2011, Tallinn, Estonia. (Unpublished)

Beaumont, Corrine [Designer] (2010) Using open online resources to enhance social learning. (Other) Brighton, U.K. : Art Design Media Subject Centre, The Higher Education Academy. 7 p.

Benson, Vladlena, Filippaios, Fragkiskos and Morgan, Stephanie (2010) Applications of social networking in students' life cycle. In: Wankel, Charles, (ed.) Cutting-edge social media approaches to business education: teaching with Linkedin, Facebook, Twitter, Second Life, and Blogs (PB). Greenwich, U.K. : Information Age Publishing. pp. 73-93. ISBN 9781617351167

Benson, Vladlena and Filippaios, Fragkiskos (2010) Effects of digital footprint on career management: evidence from social media in business education. In: Lytras , Miltiadis D. , Ordonez De Pablos, Patricia , Ziderman, Adrian , Roulstone, Alan , Maurer, Hermann and Imber, Jonathan B., (eds.) Knowledge Management, Information Systems, E-Learning, and Sustainability Research: Third World Summit on the Knowledge Society, WSKS 2010, Corfu, Greece, September 22-24, 2010. Proceedings, Part I. Berlin, Germany : Springer Berlin Heidelberg. pp. 480-486. (Communications in Computer and Information Science) ISSN (online) 1865-0929 ISBN 9783642163173

Benson, Vladlena, Filippaios, Fragkiskos and Morgan, Stephanie (2010) Online social networks: changing the face of business education and career planning. International Journal of eBusiness Management, 4(1), pp. 20-33. ISSN (online) 1835-5412

Benson, Vladlena and Anderson, Deborah (2010) Towards a strategic approach to the introduction of blended learning: Challenges faced and lessons learned. British Journal Of Educational Technology, 41(6), E129-E131. ISSN (print) 0007-1013

Benson, Vladlena, Anderson, Deborah and Ooms, Ann (2011) Educator's perceptions, attitudes and practices: blended learning in business and management education. Research in Learning Technology, 19(2), pp. 143-154. ISSN (print) 2156-7069

Benson, Vladlena, Filippaios, Fragkiskos and Morgan, Stephanie (2009) Evaluating student expectations: social networks in career development. In: Society for Research into Higher Education (SRHE) Annual Conference 2009: Challenging Higher Education: knowledge, policy and practice; 8-10 Dec 2009, Newport, U.K..

Benson, Vladlena, Morgan, Stephanie and Filippaios, Fragkiskos (2010) Social media and student lifecycle: impact on career success. In: Emerging Issues in Business and Law; 22 Jun 2010, Kingston upon Thames, U.K.. (Unpublished)

Berthon, Pierre, Nairn, Agnes and Money, Arthur (2003) Through the paradigm funnel: a conceptual tool for literature analysis. Marketing Education Review, 13(2), pp. 55-66. ISSN (online) 1052-8008

Blankson, C. and Kalafatis, S.P. (2004) The development and validation of a scale measuring consumer/customer-derived generic typology of positioning strategies. Journal of Marketing Management, 20(1-2), pp. 5-43. ISSN (print) 0267-257x

Blankson, Charles and Kalafatis, Stavros. P (2007) Congruence between positioning and brand advertising. Journal of Advertising Research, 47(1), pp. 79-94. ISSN (print) 0021-8499

Blankson, Charles, Kalafatis, Stavros P, Cheng, Julian Ming-Sung and Hadjicharalambous, Costas (2008) Impact of positioning strategies on corporate performance. Journal of Advertising Research, 48(1), pp. 106-122. ISSN (print) 0021-8499

Blankson, Charles and Kalafatis, Stavros (1999) Issues and challenges in the positioning of service brands: a review. Journal of Product and Brand Management, 8(2), pp. 106-118. ISSN (online) 1061-0421

Blankson, Charles and Kalafatis, Stavros (1999) Issues of creative communication tactics and positioning strategies in the UK plastic card services industry. Journal of Marketing Communications, 5(2), pp. 55-70. ISSN (print) 1352-7266

Blankson, Charles and Kalafatis, Stavros (2007) Positioning strategies of international and multicultural-oriented service brands. Journal of Services Marketing, 21(6), pp. 435-450. ISSN (print) 0887-6045

Blankson, Charles and Kalafatis, Stavros P. (2001) The development of a consumer/customer-derived generic typology of positioning strategies. Journal of Marketing Theory and Practice, 9(2), pp. 35-53. ISSN (print) 1069-6679

Blankson, Charles and Kalafatis, Stavros P. (1996) An investigation into the effect of questionnaire indentification numbers in consumer mail surveys. Journal of the Market Research Society, 38(3), pp. 277-284. ISSN (print) 1470-7853

Blankson, Charles, Kalafatis, Stavros, Cowan, Kirsten and Singh, Jaywant (2012) Market orientation and positioning strategy: review and propositions. In: 2012 Academy of Marketing Science (AMS) World Marketing Congress (WMC): Cultural Perspectives in Marketing: Thriving in a New World Economy; 28 Aug - 01 Sep 2012, Buckhead (Atlanta), Georgia, U.S..

Blankson, Charles, Cowan, Kirsten, Crawford, John, Kalafatis, Stavros, Singh, Jaywant and Coffie, Stanley (2013) A review of the relationships and impact of market orientation and market positioning on organisational performance. Journal of Strategic Marketing, 21(6), pp. 499-512. ISSN (print) 0965-254X

Blythe, Jim and Rettie, Ruth (2008) Guest editorial: theory in practice. Qualitative Market Research: An International Journal, 11(4), ISSN (print) 1352-2752

Brabazon, Anthony, Silva, Arlindo, Ferra de Sousa, Tiago, O'Neill, Michael, Matthews, Robin and Costa, Ernesto (2005) Investigating strategic inertia using OrgSwarm. Informatica, 29(2), pp. 125-141. ISSN (print) 0350-5596

Brewis-Levie, Michael and Harris, Patricia (2000) An empirical analysis of buying behaviour in UK high street womenswear retailing using the Dirichlet model. The International Review of Retail, Distribution and Consumer Research, 10(1), pp. 41-57. ISSN (print) 0959-3969

Brewis-Levie, Michael and Harris, Patricia (2000) An empirical analysis of buying behaviour in UK high street womenswear retailing using the Dirichlet model. The International Review of Retail, Distribution and Consumer Research, 10(1), pp. 41-57. ISSN (print) 0959-3969

Brightwell, Maria das Graças (2012) On the move and in the making: Brazilian culinary cultures in London. Canadian Journal of Latin American and Caribbean Studies, 37(74), pp. 51-80. ISSN (print) 0826-3663

Burchell, Kevin [Editor] and Holden, Kerry [Editor] (2009) The roles of social science in public dialogue on science and technology: report of a one-day stakeholder workshop, 4 July 2008. (Project Report) London, U.K. : BIOS, London School of Economics and Political Science. 23 p.

Burchell, Kevin (2007) Boundary work, associative argumentation and switching in the advocacy of agricultural biotechnology. Science as Culture, 16(1), pp. 49-70. ISSN (print) 0950-5431

Burchell, Kevin (2007) Empiricist selves and contingent “others”: the performative function of the discourse of scientists working in conditions of controversy. Public Understanding of Science, 16(2), pp. 145-162. ISSN (print) 0963-6625

Burchell, Kevin and Rettie, Ruth (2011) Energy literacy and community action: shaping new low carbon practices at home and in a school. In: Royal Geographical Society (RGS) with the Institute of British Geographers (IBG) Annual International Conference 2011: The Geographical Imagination; 31 Aug - 2 Sep 2011, London, U.K.. (Unpublished)

Burchell, Kevin and Rettie, Ruth (2010) Making energy social: integrating practice theory, the social norm approach and community action. In: European Association for the Study of Science and Technology (EASST) Conference 2010: Practicing Science and Technology, Performing the Social; 2-4 Sep 2010, Trento, Italy. (Unpublished)

Burchell, Kevin, Rettie, Ruth and Patel, Kavita (2013) Marketing social norms: social marketing and the 'social norm approach'. Journal of Consumer Behaviour, 12(1), pp. 1-9. ISSN (print) 1472-0817

Burchell, Kevin, Rettie, Ruth and Patel, Kavita (2010) Marketing social norms: what can the ‘social norm’ approach bring to social marketing? In: Academy of Marketing (AM) Conference 2010: Transformational Marketing; 6-8 Jul 2010, Coventry, U.K.. (Unpublished)

Burchell, Kevin, Rettie, Ruth and Roberts, Tom (2012) Practice and energy know-how. In: Society for Social Studies of Science (4S) and European Association for the Study of Science and Technology (EASST) Conference 2012: Design and Displacement; 17-20 Oct 2012, Copenhagen, Denmark. (Unpublished)

Burchell, Kevin, Franklin, Sarah and Holden, Kerry (2009) Public culture as professional science: final report of the ScoPE project (Scientists on public engagement: from communication to deliberation?). (Project Report) London, U.K. : London School of Economics and Political Science. 85 p.

Burchell, Kevin and Davies, Sarah (2007) Public dialogue on science and technology as a new social space for democracy: two UK case studies. In: The British Sociological Association (BSA) Annual Conference 2007: Social Connections: Identities, Technologies, Relationships; 12-14 Apr 2007, London, U.K.. (Unpublished)

Burchell, Kevin and Roberts, Tom (2013) Sociology, community action and action research. In: British Sociological Association (BSA) Annual Conference 2013: Engaging Sociology; 3-5 Apr 2013, London, U.K.. (Unpublished)

Burchell, Kevin (2008) UK scientists reflect on an engagement world. In: Society for Social Studies of Science (4S) and European Association for the Study of Science and Technology (EASST) Conference 2008: Acting with Science, Technology and Medicine; 20-23 Aug 2008, Rotterdam, The Netherlands. (Unpublished)

Burchell, Kevin (2008) “We are probably unique in Britain”: scalar discourses of science and society. In: Royal Geographical Society (RGS) with the Institute of British Geographers (IBG) Annual International Conference 2008: Geographies that Matter; 27-29 Aug 2008, London, U.K.. (Unpublished)

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Chell, Elizabeth (2008) Social enterprise and entrepreneurship: towards a convergent theory of the entrepreneurial process. In: Blackburn, Robert and Brush, Candida G., (eds.) Small business and entrepreneurship. London, U.K. : Sage Publications Ltd. (SAGE Library in Business and Management ) ISBN 9781412934374

Chen, Hsin and Yogesh Kumar, Dwivedi (2007) Conceptualising the relationship between integration needs and integrations technologies adoption: comparing cases of SMEs with a large organisation. International Journal of Management and Enterprise Development, 4(4), pp. 459-476. ISSN (online) 1741-8127

Cheng, Julian Ming-Sung, Kalafatis, Stavros, Sheen, Gwo-Ji and Wu, Laura Hsing-Jung (2005) Towards a typology of eChannels of distribution: an e-Tailer's perspective. International Journal of Electronic Business Management, 3(1), pp. 66-74. ISSN (print) 1728-2047

Chittenden, Lisa and Rettie, Ruth (2003) An evaluation of e-mail marketing and factors affecting response. Journal of Targeting, Measurement and Analysis for Marketing, 11(3), pp. 203-217. ISSN (print) 0967-3237

Clifford, Ann and Dixon, Sarah E.A. (2005) Entrepreneurialism and embeddedness: a model for entrepreneurship. In: 65th Academy of Marketing Annual Meeting: A New Vision of Management in the 21st Century; 05 - 10 Aug 2005, Honolulu, Hawaii, U.S..

Clifford, Anne and Dixon, Sarah E.A. (2006) Green-Works: a model for combining social and ecological entrepreneurship. In: Mair, Johanna , Robinson, Jeffrey and Hockerts, Kai, (eds.) Social entrepreneurship. Basingstoke, UK : Palgrave Macmillan. pp. 214-234. ISBN 1403996644

Clifford, Anne and Dixon, Sarah (2005) Green-Works: un modelo de negocio que combina la iniciativa emprendedora social con la mejora del medio ambiente. Iniciativa Emprendedora, 48, pp. 69-79. ISSN (print) 1136-9752

Clifford, Anne E. and Dixon, Sarah E.A. (2005) Green-Works: a model for combining social and ecological entrepreneurship. In: International Social Entrepreneurship Research Conference; 22-24 April 2005, Barcelona, Spain.

Clifford, A. and Dixon, S.E.A. (2005) Entrepreneurialism and embeddedness: a model for entrepreneurship. (Working Paper) Kingston upon Thames, U.K. : Kingston Business School, Kingston University. ISBN 1872058787

Collins, Alan and Hand, Chris (2005) Analyzing moviegoing demand: an individual-level cross-sectional approach. Managerial and Decision Economics, 26(5), pp. 319-330. ISSN (print) 0143-6570

Collins, Alan and Hand, Chris (2007) Analyzing repeat consumption of identical cultural goods: some exploratory evidence from moviegoing. In: 9th International Conference on Arts and Cultural Management; 08 - 11 Jul 2007, Valencia, Spain.

Collins, Alan and Hand, Chris (2006) Vote clustering in tournaments: what can Oscar tell us? Creativity Research Journal, 18(4), pp. 427-434. ISSN (print) 1040-0419

Collins, Alan, Hand, Chris and Snell, Martin C. (2002) What makes a blockbuster? Economic analysis of film success in the United Kingdom. Managerial and Decision Economics, 23(6), pp. 343-354. ISSN (print) 0143-6570

Collins, Alan, Hand, Chris and Ryder, Andrew (2005) The lure of the multiplex? The interplay of time, distance, and cinema attendance. Environment and Planning A, 37(3), pp. 483-501. ISSN (print) 0308-518X

Collins, Alan, Hand, Chris and Linnell, Maggie (2008) Analyzing repeat consumption of identical cultural goods: some exploratory evidence from moviegoing. Journal of Cultural Economics, 32(3), pp. 187-199. ISSN (print) 0885-2545

Collins, Liam and Pierrakis, Yannis (2012) The venture crowd: crowdfunding equity investments into business. (Project Report) London, U.K. : NESTA. 36 p.

Cooper, Geoff , King, Andrew and Rettie, Ruth, eds. (2009) Sociological objects: reconfiguration of social theory. Ashgate Publishing Limited. 218p. ISBN 9780754672685

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Dall'Olmo Riley, Francesca, ed. (2009) Brand management. London : Sage Publications Ltd. 1800p. (SAGE library in marketing) ISBN 9781848602083

Dall'Olmo Riley, Francesca, Lomax, Wendy and Blunden, Angela (2004) Dove vs. Dior: extending brand extension decision-making process from mass to luxury. Australasian Marketing Journal, 12(3), pp. 40-55. ISSN (print) 1441-3582

Dall'Olmo Riley, Francesca and Scarpi, Daniele (2005) Drivers and barriers to online shopping: the interaction of product, consumer, and retailer factors. In: Clarke III, Irvine and Flaherty, Theresa B, (eds.) Advances in electronic marketing. London, U.K. : Idea Group Inc. Publishing. pp. 45-66. ISBN 9781591403227

Dall'Olmo Riley, Francesca (2009) Editor's introduction: brand management. In: Dall'Olmo Riley, Francesca, (ed.) Brand management. London : Sage Publications Ltd. (SAGE library in marketing) ISBN 9781848602083

Dall'Olmo Riley, Francesca, Singh, Jaywant and Hand, Chris (2010) How differentiated are branded commodities: an empirical examination of consumer attitudes and behaviour. In: The six senses: the essentials of marketing : 39th European Marketing Academy (EMAC) Annual Conference; 01 - 04 Jun, 2010, Copenhagen, Denmark.

Dall'Olmo Riley, Francesca and Lacroix, Caroline (2003) Luxury branding on the Internet: lost opportunity or impossibility. Marketing Intelligence and Planning, 21(2), pp. 96-104. ISSN (online) 0263-4503

Dall'Olmo Riley, Francesca, Hand, Chris, Harris, Patricia, Rettie, Ruth, Robinson, Helen and Singh, Jaywant (2008) Now I shop, now I don't: situational triggers of online grocery shopping behaviour. In: 37th European Marketing Academy (EMAC) Annual Conference 2008: Marketing Landscapes: A Pause for Thought; 27-30 May 2008, Brighton, U.K..

Dall'Olmo Riley, Francesca and de Chernatony, Leslie (2000) The service brand as relationships builder. British Journal of Management, 11(2), pp. 137-150. ISSN (print) 1045-3172

Dall'Olmo Riley, F., Ehrenberg, A.S.C, Castleberry, S.B., Barwise, T.P. and Barnard, N.R. (1997) The variability of attitudinal repeat-rates. International Journal of Research in Marketing, 14(5), pp. 437-450. ISSN (print) 0167-8116

Dall'Olmo Riley, Francesca, Hand, Chris, Rettie, Ruth, Robinson, Helen, Singh, Jaywant and Harris, Patricia (2007) Adoption and motivational factors for online grocery shopping in the UK. In: Academy of Marketing (AM) Annual Conference 2007: Marketing Theory into Practice; 3-6 Jul 2007, Egham, U.K..

Dall'Olmo Riley, Francesca, Pina, Jose M. and Bravo, Rafael (2013) Downscale extensions: consumer evaluation and feedback effects. Journal of Business Research, 66(2), pp. 196-206. ISSN (print) 0148-2963

Dall'Olmo Riley, Francesca, Lomax, Wendy and Robinson, Helen (2007) Editorial: Academy of Marketing Conference 2007 "Marketing theory into Practice" Hosted by Kingston Business School. Journal of Marketing Management, 23(5-6), pp. 387-393. ISSN (print) 0267-257X

Dall'Olmo Riley, Francesca, Pina, Jose Miguel and Bravo, Rafael (2011) Going downwards: how do consumers evaluate vertical extensions of luxury and prestige brands? In: European Academy of Marketing (EMAC) 40th Conference 2011; 24-27 May 2011, Ljubljana, Slovenia. (Unpublished)

Dall'Olmo Riley, Francesca, Mcgill, John and Passera, Mark (2012) Investigating the relationship between ‘changes’ in attitudes and purchase behaviour. In: Academy of Marketing (AM) Conference 2012: Marketing: catching the technology wave; 2-5 Jul 2012, Southampton, U.K.. ISBN 9780854329472

Dall'Olmo Riley, Francesca, Rink, Lucy and Harris, Patricia (1999) Patterns of attitudes and behaviour in fragmented markets. Journal of Empirical Generalisations in Marketing Science, 4(3), pp. 62-91. ISSN (online) 1326-4443

Dall'Olmo Riley, Francesca, Scarpi, Daniele and Manaresi, Angelo (2009) Purchasing services online: a two-country generalization of possible influences. Journal of Services Marketing, 23(2), pp. 93-103. ISSN (print) 0887-6045

Dall'Olmo Riley, Francesca, Pina, Jose M. and Bravo, Rafael (2011) Step-down vertical brand extensions of luxury and prestige car brands: exploratory results. In: The 2nd Annual Faculty of Business and Law Conference: Emerging Issues in Business and Law; 10 May 2011, Kingston upon Thames, U.K.. (Unpublished)

Daskalaki, Maria (2012) Personal narratives and cosmopolitan identities: an autobiographical approach. Journal of Management Inquiry, 21(4), pp. 430-441. ISSN (print) 1056-4926

Day, Marc and Dixon, Sarah (2006) Stages of organisational transformation in transition economics. (Working Paper) Henley-on-Thames : Henley Management College. ISBN 1861812485

Day, Marc, Lichtenstein, Scott and Samouel, Phillip (2012) The nature of supply management operational capability and its impact on firm performance. In: British Academy of Management (BAM) Conference 2012: Management Research Revisited: Prospects for Theory and Practice; 11-13 Sep 2012, Cardiff, U.K.. ISBN 9780954960858

Demos, Antonis, Filippaios, Fragkiskos and Papanastassiou, Marina (2004) An event study analysis of outward foreign direct investment: the case of Greece. International Journal of the Economics of Business, 11(3), pp. 329-348. ISSN (print) 1357-1516

Dixon, Sarah, Meyer, Klaus and Day, Marc (2007) Dynamic capabilities and organisational transformation in the Russian oil industry. In: Strategic Management Society 27th Annual International Conference; 14-17 October 2007, San Diego, California.

Dixon, Sarah (2005) The importance of managerial resources in effecting transformational change: the case of the Russian oil industry. (Working Paper) Henley-on-Thames, UK : Henley Management College. ISBN 1861812132

Dixon, Sarah E.A. and Clifford, Anne (2007) Ecopreneurship: a new approach to managing the triple bottom line. Journal of Organizational Change Management, 20(3), pp. 326-345. ISSN (print) 0953-4814

Dixon, Sarah E.A., Meyer, Klaus E. and Day, Marc (2007) Exploitation and exploration learning and the development of organizational capabilities: a cross-case analysis of the Russian oil industry. Human Relations, 60(10), pp. 1493-1523. ISSN (print) 0018-7267

Dixon, Sarah E.A. and Day, Marc (2007) Leadership, administrative heritage and absorptive capacity. Leadership and Organization Development Journal, 28(8), pp. 727-748. ISSN (print) 0143-7739

Dixon, Sarah E.A. (2004) A framework for organisational transformation. In: British Academy of Management Annual Conference : Management Futures; 30 Aug - 01 Sep 2004, St Andrews, U.K..

Dixon, Sarah E.A. (2004) The globalisation potential of the Russian oil industry: an empirical study. Journal for East European Management Studies, 9(1), pp. 40-60. ISSN (print) 0949-6181

Dixon, Sarah E.A. (2004) The importance of managerial resources in effecting transformational change: the case of the Russian oil industry. In: British Academy of Management Annual Conference : Management Futures; 30 Aug - 01 Sep 2004, St Andrews, U.K..

Dixon, Sarah Elizabeth Ann, Meyer, Klaus E. and Day, Marc (2006) Organizational learning and the development of operational capabilities: case studies of the Russian oil industry. In: 26th Strategic Management Society Annual International Conference; 29 October - 1 November 2006, Vienna, Austria.

Dixon, Sarah Elizabeth Ann, Day, Marc and Meyer, Klaus E. (2005) An integrative model for organizational transformation in transition economies. In: 25th Annual Strategic Management Society International Conference; 23-26 October 2005, Orlando, USA.

Dixon, S.E.A., Meyer, K.E. and Day, M. (2006) Exploitation and exploration learning and the development of organisaitonal capability: a cross-case analysis of the Russian oil industry. (Working Paper) Kingston upon Thames, U.K : Kingston Business School, Kingston University. ISBN 1872058930

Dixon, Sarah E.A., Meyer, Klaus E. and Day, Marc (2006) Organizational transformation in transition economies: harnessing the power of learning. In: 48th Annual Meeting of the Academy of International Business; 23-26 June 2006, Beijing, China.

de Cassia Monteiro Afonso, Rita, Bartholo, Roberto, Kleine, Dorothea and Brightwell, Maria das Graças (2013) Sobre palavras e atos no consumo sustentável no Brasil: os ‘aparentes paradoxos’ de uma pesquisa qualitativa. Sustentabilidade em Debate, 4(1), pp. 185-207. ISSN (print) 2177-7675

de Chematony, Leslie, Dall'Olmo Riley, Francesca and Harris, Fiona (1998) Criteria to assess brand success. Journal of Marketing Management, 14(7), pp. 765-781. ISSN (print) 0267-257x

de Chernatony, Leslie and Dall'Olmo Riley, Francesca (1999) Experts' views about defining services brands and the principles of services branding. Journal of Business Research, 46(2), pp. 181-192. ISSN (print) 0148-2963

de Chernatony, Leslie and Dall'Olmo Riley, Francesca (1998) Defining a "brand": beyond the literature with experts' interpretations. Journal of Marketing Management, 14(5), pp. 417-443. ISSN (print) 0267-257X

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East, Robert, Wright, Malcolm and Vanhuele, Marc (2008) Consumer behaviour: applications in marketing. London, U.K. : Sage Publications Ltd. 334p. ISBN 9781412934312

East, Robert, Gendall, Philip, Hammond, Kathy and Lomax, Wendy (2005) Consumer loyalty, singular, additive or interactive? Australasian Marketing Journal, 13(2), pp. 10-26. ISSN (online) 1441-3582

East, Robert and Lomax, W. (2010) Customer metrics for shares performance prediction: a review. In: Emerging Issues in Business and Law; 22 Jun 2010, Kingston upon Thames, U.K.. (Unpublished)

East, Robert, Lomax, Wendy and Narain, Radhika (2001) Customer tenure, recommendation and switching. Journal of Customer Satisfaction, Dissatisfaction and Complaining Behavior, 14, pp. 46-54. ISSN (print) 0899-8620

East, Robert, Lomax, Wendy, Willson, Gill and Harris, Patricia (1994) Decision making and habit in shopping times. European Journal of Marketing, 28(4), pp. 56-71. ISSN (online) 0309-0566

East, Robert, Lomax, Wendy, Willson, Gill and Harris, Patricia (1994) Do shoppers avoid service delay? Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behaviour, 7, pp. 15-22. ISSN (print) 0899-8620

East, Robert, Lomax, Wendy and Uncles, Mark (2009) Does mode of customer acquisition relate to reported recommendation, retention and spending? In: Australian and New Zealand Marketing Academy (ANZMAC) Conference 2009: Sustainable Management and Marketing; 30 Nov - 02 Dec 2009, Melbourne, Australia. ISBN 1863081585

East, Robert, Dall'Olmo Riley, Francesca, Lomax, Wendy and Harris, Patricia (2009) Evaluating and improving word-of-mouth measures. In: 38th European Marketing Academy (EMAC) Annual Conference 2009: Marketing and the Core Disciplines: Rediscovering References?; 26-29 May 2009, Nantes, France.

East, Robert, Hammond, Kathy and Gendall, Philip (2006) Fact and fallacy in retention marketing. Journal of Marketing Management, 22(1), pp. 5-23. ISSN (online) 0267-257X

East, Robert, Lomax, Wendy and Willson, Gill (1991) Factors associated with service delay in supermarkets and post offices. Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behaviour, 4, pp. 123-128. ISSN (print) 0899-8620

East, Robert, Hammond, Kathy, Harris, Patricia and Lomax, Wendy (2000) First-store loyalty and retention. Journal of Marketing Management, 16(4), pp. 307-325. ISSN (print) 0267-257X

East, Robert and Uncles, Mark D. (2008) In praise of retrospective surveys. Journal of Marketing Management, 24(9), pp. 929-944. ISSN (print) 0267-257X

East, Robert (1993) Investment decisions and the theory of planned behaviour. Journal of Economic Psychology, 14(2), pp. 337-375. ISSN (print) 0167-4870

East, Robert, Harris, Patricia, Willson, Gill and Lomax, Wendy (1995) Loyalty to supermarkets. The International Review of Retail, Distribution and Consumer Research, 5(1), pp. 99-109. ISSN (print) 0959-3969

East, Robert, Hammond, Kathy and Lomax, Wendy (2008) Measuring the impact of positive and negative word of mouth on brand purchase probability. International Journal of Research in Marketing, 25(3), pp. 215-224. ISSN (print) 0167-8116

East, Robert, Romaniuk, Jenni and Lomax, Wendy (2011) The NPS and the ACSI: a critique and an alternative metric. International Journal of Market Research, 53(3), pp. 327-346. ISSN (print) 1470-7853

East, Robert, Eftichiadou, Vicki and Williamson, Michael (2003) Research note: point-of-purchase display and brand sales. The International Review of Retail, Distribution and Consumer Research, 13(1), pp. 127-134. ISSN (print) 0959-3969

East, Robert (2007) Researching word of mouth. Australasian Marketing Journal, 15(1), pp. 23-26. ISSN (print) 1441-3582

East, Robert (2008) Satisfaction's consequences. (Talk with slides). London, U.K. : Henry Stewart Talks. (24 min.) (Marketing and management collection: Improving the customer experience)

East, Robert, Hammond, Kathy, Lomax, Wendy and Robinson, Helen (2005) What is the effect of a recommendation? The Marketing Review, 5(2), pp. 145-157. ISSN (print) 1469-347x

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East, Robert and Hammond, Kathy (1996) The erosion of repeat-purchase loyalty. Marketing Letters, 7(2), pp. 163-171. ISSN (print) 0923-0645

East, Robert, Higgins, R and Todd, S (1999) The motivation to use the financial services of supermarkets. Journal of Targeting, Measurement and Analysis for Marketing, 7(4), pp. 335-348. ISSN (print) 0967-3237

East, Robert, Hammond, Kathy and Wright, Malcolm (2007) The relative incidence of positive and negative word of mouth: a multi-category study. International Journal of Research in Marketing, 24(2), pp. 175-184. ISSN (print) 0167-8116

East, Robert and Hogg, Annik (2000) Advertising for economic change. Journal of Economic Psychology, 21(5), pp. 577-590. ISSN (print) 0167-4870

East, Robert (2009) Analysing customer complaining. (Other) London, U.K. : Institute of Customer Service.

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East, Robert, Uncles, Mark D., Romaniuk, Jenni and Hand, Chris (2013) Distortion in retrospective measures of word of mouth. International Journal of Market Research, 55(4), pp. 477-486. ISSN (print) 1470-7853

East, Robert, Lomax, Alice and Romaniuk, Jenni (2011) Do brand users give more word of mouth when they hear their brand recommended? In: Academy of Marketing Conference 2011: Marketing fields forever; 05-07 Jul 2011, Liverpool, U.K.. (Unpublished)

East, Robert, Uncles, Mark, Lomax, Wendy and Robinson, Helen (2011) Explaining the behavior of the older consumer. In: European Academy of Marketing (EMAC) 40th Conference 2011; 24-27 May, Ljubljana, Slovenia. (Unpublished)

East, Robert, Grandcolas, Ursula, Dall'Olmo Riley, Francesca and Lomax, Wendy (2012) Reasons for switching service providers. Australasian Marketing Journal, 20(2), pp. 164-170. ISSN (print) 1441-3582

Ellis, Nick, Lowe, Sid and Purchase, Sharon (2006) Towards a re-interpretation of industrial networks:a discursive view of culture. IMP Journal, 1(2), pp. 20-40.

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Ennals, Richard (2010) Perplexity, ecology and technology. In: Lowe, Sid, (ed.) Managing in changing times: a guide for the perplexed manager. London, U.K. : Sage. pp. 179-192. ISBN 9788132102335

Evans, Yara, Brightwell, Maria das Graças, Dias, Gustavo, Sheringham, Olivia, Souza, Ana, Souza, Cleverson and Tonhati, Tânia (2011) "Em busca de uma vida melhor”: brasileiras e brasileiros em Londres. Temas de Antropología y Migración(2), pp. 132-151. ISSN (print) 1853-354X

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Filippaios, Fragkiskos, Kottaridi, Constantina, Papanastassiou, Marina and Pearce, Robert (2004) Empirical evidence on the strategic behaviour of US MNEs within the framework of dynamic differentiated networks. In: Mucchielli, Jean-Louis and Mayer, Thierry, (eds.) Multinational firms’ location and the new economic geography. Cheltenham : Edward Elgar Publishing Limited. pp. 178-204. (New horizons in international business series) ISBN 9781843766544

Filippaios, Fragkiskos and Stoian, Carmen (2007) Foreign direct investment and aid: engines for growth in transition economies? In: Business & Economics Society International (B&ESI) Conference; 16-20 Jul 2007, Antibes, France. (Unpublished)

Filippaios, Fragkiskos and Stoian, Carmen (2007) Foreign direct investment and aid: engines for growth in transition economies? (Working Paper) Canterbury, U.K. : University of Kent.

Filippaios, Fragkiskos and Stoian, Carmen (2008) Foreign direct investment and aid: engines for growth in transition economies? In: Academy of International Business (AIB) 2008 Annual Meeting: Knowledge Development and Exchange in International Business Networks; 30 Jun - 03 Jul 2008, Milan, Italy.

Filippaios, Fragkiskos (2004) Foreign direct investment in a small open economy of the European Union periphery: the case of Greece. In: 30th European International Business Academy (EIBA) Annual Conference: Challenges to the International Business and Management; 5-8 Dec 2004, Ljubljana, Slovenia.

Filippaios, Fragkiskos (2005) Foreign direct investment in the global village: a definition of neighbourhoods? In: Academy of International Business (AIB) 2005 Annual Meeting: Local Roots, Global Links; 09-12 Jul 2005, Québec City, Canada.

Filippaios, Fragkiskos (2004) Foreign direct investment in the global village: a new definition of neighbourhoods? In: 30th European International Business Academy (EIBA) Annual Conference: Challenges to the International Business and Management; 5-8 Dec 2004, Ljubljana, Slovenia.

Filippaios, Fragkiskos and Rama, Ruth (2006) Geographic patterns and cultural distance: the affiliates of the world's largest food and beverage MNEs. In: 32nd European International Business Academy (EIBA) Annual Conference: Regional and Business Location and Competitiveness; 7-9 Dec 2006, Fribourg, Switzerland.

Filippaios, Fragkiskos and Rama, Ruth (2008) Globalisation or regionalisation? The strategies of the world's largest food and beverage MNEs. European Management Journal, 26(1), pp. 59-72. ISSN (print) 0263-2373

Filippaios, Fragkiskos (2007) Imported....multinational competitiveness. In: Kydoniatis, F, (ed.) Open MBA. Athens, Greece : Hellenic Letters. ISBN 9604428012

Filippaios, Fragkiskos and Kottaridi, Constantina (2004) Investment patterns and the competitiveness of Greek regions. Review of Urban and Regional Development Studies, 16(2), pp. 93-112. ISSN (print) 0917-0553

Filippaios, Fragkiskos and Kottaridi, Constantina (2007) Mapping foreign activities in UK regions: the role of environmental determinism and dynamism. In: 33rd European International Business Academy (EIBA) Annual Conference: International Business, Local Developments and Science-Technology Relationships; 13-15 Dec 2007, Catania, Italy.

Filippaios, Fragkiskos and Kottaridi, Constantina (2008) Mapping foreign direct investment in UK regions: the role of environmental determinism and dynamism. In: Academy of International Business (AIB) 2008 Annual Meeting: Knowledge Development and Exchange in International Business Networks; 30 Jun - 03 Jul 2008, Milan, Italy.

Filippaios, Fragkiskos, Papanastassiou, Marina, Pearce, Robert and Rama, Ruth (2009) New forms of organisation and R&D internationalisation among the world's 100 largest food and beverages multinationals. Research Policy, 38(6), pp. 1032-1043. ISSN (print) 0048-7333

Filippaios, Fragkiskos and Stoian, C (2006) Targeting the 'right countries' by the 'right type' of investor: an analysis of the determinents of Greek outward investment. In: 32nd European International Business Academy (EIBA) Annual Conference: Regional and Business Location and Competitiveness ; 7-9 Dec 2006, Fribourg, Switzerland.

Filippaios, Fragkiskos and Papanastassiou, Marina (2008) US outward foreign direct investment in the European Union and the implementation of the single market: empirical evidence from a cohesive framework. Journal of Common Market Studies, 46(5), pp. 969-1000. ISSN (print) 0021-9886

Filippaios, Fragkiskos and Papanastassiou, Marina (2001) US outward foreign direct investment in the OECD: a cross-regional empirical analysis. In: 28th European Association for Research in Industrial Economics (EARIE) Annual Conference 2001; 30 Aug - 2 Sep 2001, Dublin, Ireland. (Unpublished)

Filippaios, Fragkiskos and Stoian, Carmen (2006) Where to Odysseus? The quest of Greek firms to expand abroad. In: 33rd Academy of International Business - UK & Ireland Chapter (AIB-UKI) Conference: International Business in the Age of Anxiety ; 07-08 Apr 2006, Manchester, U.K..

Filippaios, Fragkiskos and Stoian, Carmen (2006) Where to, Odysseus? The quest of Greek firms to expand abroad. Global Business and Economics Anthology, II, pp. 463-480. ISSN (print) 1553-1392

Filippaios, Fragkiskos and Stoian, Carmen (2005) Where to, Odysseus? The quest of Greek firms to expand abroad. (Working Paper) Canterbury, U.K. : University of Kent.

Filippaios, Fragkiskos, Papanastassiou, Marina and Pearce , Robert (2003) The evolution of US outward foreign direct investment in the Pacific Rim: a cross-time and country analysis. Applied Economics, 35(16), pp. 1779-1787. ISSN (print) 0003-6846

Filippaios, Fragkiskos and Papanastassiou, Marina (2003) The geography of US outward FDI within the OECD: a cross-regional empirical analysis. (Discussion Paper) Athens, Greece : Athens University.

Filippaios, Fragkiskos, Anastassopoulos, Georges and Rama, Ruth (2005) The impact of internationalization on firms' performance: the case of the world's largest food & drink multinationals. In: 31st European International Business Academy (EIBA) Annual Conference: Landscapes and Mindscapes in a Globalized World; 10-13 Dec 2005, Oslo, Norway.

Filippaios, Fragkiskos (2006) The implications of the shift towards services in multinationals' activities: evidence from the Greek case. East-West Journal of Economics and Business, XI(2), pp. 81-105. ISSN (print) 1108-2992

Filippaios, Fragkiskos (2005) The long journey of writing a PhD thesis. EIBA-zine(Issue 2), pp. 7-9.

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Gander, Jonathan and Rieple, Alison (2002) Inter–organisational relationships in the worldwide popular recorded music industry. Creativity and Innovation Management, 11(4), pp. 248-254. ISSN (print) 0963-1690

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Georgiou, I. (2000) The ontological constitution of bounding-judging in the phenomenological epistemology of von Bertalanffy's General System Theory. Systemic Practice and Action Research, 13(3), pp. 391-424. ISSN (print) 1094-429X

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Gilpin, Suzanne C. and Kalafatis, Stavros P. (1995) Issues of product standardization in the leisure industry. The Service Industries Journal, 15(2), pp. 186-202. ISSN (print) 0264-2069

Gipp, Narissa, Kalafatis, Stavros and Ledden, Lesley (2008) Perceived value of corporate donations: an empirical investigation. International Journal of Nonprofit and Voluntary Sector Marketing, 13(4), pp. 327-346. ISSN (print) 1465-4520

Goller, Susanne, Hogg, Annik and Kalafatis, Stavros P. (2002) A new research agenda for business segmentation. European Journal of Marketing, 36(1/2), pp. 252-271. ISSN (online) 0309-0566

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Grandcolas, Ursula, Rettie, Ruth and Payne, Verity (2003) Email marketing: permission to pester. (Other) Kingston upon Thames, U.K. : Kingston Business School, Kingston University. 13 p. ISBN 1872058434

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Hand, Chris, Dall'Olmo Riley, Francesca, Harris, Patricia and Rettie, Ruth (2008) Brand performance in the UK grocery market: does buying online make a difference? In: Academy of Marketing (AM) Annual Conference 2008 - Reflective marketing in a material world; 8-10 Jul 2008, Aberdeen, Scotland.

Hand, Chris (2011) Do arts audiences act like consumers? Managing Leisure, 16(2), pp. 88-97. ISSN (print) 1360-6719

Hand, Chris and Judge, Guy (2008) How stable are the seasonal patterns in cinema admissions? Evidence from the UK. In: Association for Cultural Economics International (ACEI): 15th International Conference on Cultural Economics; 12-15 Jun 2008, Boston, USA.

Hand, Chris, Robinson, Helen and Wysocka, Anna (2005) Internet advertising effectiveness: the effect of design on click-through rates for banners. In: Conference of the Academy of Marketing: Marketing: Building Business, Shaping Society; 05 - 07 Jul 2005, Dublin, Ireland.

Hand, Chris (2009) Modelling patterns of attendance at performing arts events: the case of music in the United Kingdom. Creative Industries Journal, 2(3), pp. 259-273. ISSN (print) 1751-0694

Hand, Chris, Dall'Olmo Riley, Francesca, Harris, Patricia, Singh, Jaywant and Rettie, Ruth (2009) Online grocery shopping: the influence of situational factors. European Journal of Marketing, 43(9/10), pp. 1205-1219. ISSN (print) 0309-0566

Hand, Chris (2002) The distribution and predictability of cinema admissions. Journal of Cultural Economics, 26(1), pp. 53-64. ISSN (print) 0885-2545

Hand, Christopher (2010) Book Review of: 'The Peacock Committee and UK broadcasting policy' by Tom O'Malley and Janet Jones (eds.). Journal of Cultural Economics, 34(3), pp. 241-243. ISSN (print) 0885-2545

Hand, Christopher and Chen, Hsin (2009) Grocery brand loyalty transfer from in-store to online. In: Academy of Marketing (AM) Annual Conference 2009: Putting Marketing in its Place; 7-9 Jul 2009, Leeds, U.K..

Hand, Chris and McGill, John (2012) Does arts audience behaviour conform to Dirichlet predictions? A cross-regional investigation. In: Academy of Marketing (AM) Conference 2012: Marketing: catching the technology wave; 2-5 Jul 2012, Southampton, U.K. ISBN 9780854329472

Hand, Chris and Singh, Jaywant (2011) Gambling purchases in England: an empirical analysis of behavioural segments. In: Academy of Marketing Conference 2011: Marketing fields forever; 05-07 Jul 2011, Liverpool, U.K.. (Unpublished)

Hand, Chris and Judge, Guy (2010) How stable is the seasonal pattern in cinema admissions? Evidence from the UK. Applied Economics Letters, 18(1), pp. 81-85. ISSN (print) 1350-4851

Hand, Chris and Judge, Guy (2012) Searching for the picture: forecasting UK cinema admissions using Google Trends data. Applied Economics Letters, 19(11), pp. 1051-1055. ISSN (print) 1350-4851

Hand, Chris and Singh, Jaywant (2014) Segmenting the betting market in England. International Journal of Market Research, 56(1), pp. 111-127. ISSN (print) 1470-7853

Hankinson, Philippa and Lomax, Wendy (2006) The effects of re-branding large UK charities on staff knowledge, attitudes and behaviour. International Journal of Nonprofit and Voluntary Sector Marketing, 11(3), pp. 193-207. ISSN (print) 1465-4520

Hankinson, Philippa, Lomax, Wendy and Hand, Chris (2007) The time factor in re-branding organizations: its effects on staff knowledge, attitudes and behaviour in UK charities. Journal of Product and Brand Management, 16(4), pp. 236-246. ISSN (print) 1061-0421

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Harries, Tim, Rettie, Ruth and Burchell, Kevin (2011) Practice theory and household energy consumption. In: Royal Geographical Society (RGS) with the Institute of British Geographers (IBG) Annual International Conference 2011: The Geographical Imagination; 31 Aug - 2 Sep 2011, London, U.K.. (Unpublished)

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Harries, Tim and Penning-Rowsell, Edmund (2011) Victim pressure, institutional inertia and climate change adaptation: the case of flood risk. Global Environmental Change Part A, 21(1), pp. 188-197. ISSN (print) 0959-3780

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Harries, Tim (2012) The anticipated emotional consequences of adaptive behaviour – impacts on the take-up of household flood-protection protective measures. Environment and Planning A, 44(3), pp. 649-668. ISSN (print) 0308-518X

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Harris, Patricia, Rettie, Ruth and Cheung, Chak Kwan (2005) Adoption and usage of M-commerce: a cross-cultural comparison of Hong Kong and the United Kingdom. Journal of Electronic Commerce Research, 6(3), pp. 210-224. ISSN (print) 1938-9027

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Kalafatis, Stavros P., Sarpong, Samuel and Sharif, Khurram J. (2005) An examination of the stability of operationalisations of multi-item marketing scales. International Journal of Market Research, 47(3), pp. 255-266. ISSN (online) 1470-7853

Kalafatis, Stavros, Singh, Jaywant and Blankson, Charles (2013) Brand positioning as a determinant of consumer attitudes towards co-brands. In: 42nd European Marketing Academy (EMAC) Annual Conference 2013: Lost in Translation: Marketing in an Interconnected World; 4-7 Jun 2013, Istanbul, Turkey.

Kalafatis, Stavros, Singh, Jaywant and Riley, Debra (2012) Intangibility as a determinant of consumer evaluation of co-branded services. In: 41st European Marketing Academy (EMAC) Annual Conference 2012: Marketing to Citizens: Going beyond Customers and Consumers ; 22-25 May 2012, Lisbon, Portugal. ISBN 9789897320040

Kalafatis, Stavros, Ledden, L. and Mathioudakis, A. (2010) Re-specification of the theory of consumption values. In: Emerging Issues in Business and Law; 22 Jun 2010, Kingston upon Thames, U.K.. (Unpublished)

Kalafatis, Stavros P., Tsogas, Markos H. and Blankson, Charles (2000) Positioning strategies in business markets. Journal of Business & Industrial Marketing, 15(6), pp. 416-437. ISSN (print) 0885-8624

Kalafatis, Stavros P., Remizova, Natalia, Riley, Debra and Singh, Jaywant (2012) The differential impact of brand equity on B2B co-branding. Journal of Business & Industrial Marketing, 27(8), pp. 623-634. ISSN (print) 0885-8624

Kalafatis, Stavros P., Riley, Debra, Tsogas, Markos H. and Clodine-Florent, Jimmy (2012) The effects of source credibility and message variation on mail survey response behaviour. International Journal of Market Research, 54(3), pp. 391-406. ISSN (print) 1470-7853

Kalafatis, Stavros P. and Denton, Adam (2000) A method for estimating the profit impact of a discount scheme. Journal of Business to Business Marketing, 7(1), pp. 19-44. ISSN (print) 1051-712X

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King, Andrew and Rettie, Ruth (2006) Social knowledge? Recent challenges to social knowledge. In: 7th Inter-University Graduate Conference: Challenging the Boundaries in the Social Sciences; 20 May 2006, Cambridge, U.K.. (Unpublished)

Kottaridi, Constantina, Filippaios, Fragkiskos, Pearce, Robert and Papanastassiou, Marina (2004) Choice of location and the roles of foreign subsidiaries: evidence from UK regions. (Discussion Paper) Reading, U.K. : University of Reading. 35 p.

Kottaridi, Constantina, Filippaios, Fragkiskos and Papanastassiou, Marina (2004) Choice of location and the roles of foreign subsidiaries: evidence from UK regions. In: Academy of International Business (AIB) 2004 Annual Meeting: Bridging with the Other: the Importance of Dialogue in International Business; 10-13 Jul 2004, Stockholm, Sweden.

Kottaridi, Constantina, Filippaios, Fragkiskos and Papanastassiou, Marina (2002) Investigating the growing attractiveness of the EU candidate countries of Central and Eastern Europe to foreign investors. In: 28th European International Business Academy (EIBA) Annual Conference: Regional Integration, Agglomeration and International Business ; 8-10 Dec 2002, Athens, Greece.

Kottaridi, Constantina, Filippaios, Fragkiskos and Papanastassiou, Marina (2004) The investment development path and the product cycle: an integrated approach. (Discussion Paper) Reading, U.K. : University of Reading. 36 p.

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Ledden, Lesley and Kalafatis, Stavros (2010) The impact of time on perceptions of educational value. International Journal of Public Sector Management, 23(2), pp. 141-157. ISSN (print) 0951-3558

Ledden, Lesley, Kalafatis, Stavros P. and Samouel, Phillip (2007) The relationship between personal values and perceived value of education. Journal of Business Research, 60(9), pp. 965-974. ISSN (online) 0148-2963

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Lomax, Wendy (2006) Professional post-graduate diploma: analysis and evaluation. London, U.K. : BPP Professional Education. 164p. (CIM Practice & Revision Kit) ISBN 0751727407

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Lowe, Sid, ed. (2010) Managing in changing times: a guide for the perplexed manager. London, U.K. : Sage. 398p. ISBN 9788132102335

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Lowe, Sid (2002) The cultural shadows of cross cultural research: images of culture. Culture and Organization, 8(1), pp. 21-34. ISSN (print) 1475-9551

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Mador, Martha, Springdal, Kent and Dixon, Sarah (2004) Quasi-privatisations: an institutionalisation perspective. In: British Academy of Management (BAM) Conference 2004: Management Futures; 30 Aug - 01 Sep 2004, St Andrews, U.K.. ISBN 9780954960810

Martin, Dan and Lomax, Wendy (2001) Word-of-mouse vs word-of-mouth: the effects of the internet on consumer's pre-purchase information-search activities. (Other) Kingston upon Thames, U.K. : Kingston Business School, Kingston University. 19 p. ISBN 1872058132

Masikunas, George (2008) A model to explain the "quasi-buying process" that module leaders use when choosing a main textbook. In: Academy of Marketing (AM) Annual Conference 2008 - Reflective marketing in a material world; 8-10 Jul 2008, Aberdeen, Scotland.

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Matthews, Robin (2002) Competition archetypes and creative imagination. Journal of Organizational Change Management, 15(5), pp. 461-476. ISSN (online) 0953-4814

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Mitra, Jay, Abubakar, Y.A. and Sagagi, M. (2011) Knowledge creation and human capital for development: the role of graduate entrepreneurship. Education + Training, 53(5), pp. 462-479. ISSN (print) 0040-0912

Mojsa, Magdalena and Rettie, Ruth (2003) Attitudes to internet marketing: a cross-cultural comparison. (Other) Kingston upon Thames, U.K. : Kingston Business School, Kingston University. 11 p. ISBN 1872058582

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Pesonen, Juho, Komppula, Raija, Kronenberg, Christopher and Peters, Mike (2011) Understanding the relationship between push and pull motivations in rural tourism. Tourism Review, 66(3), pp. 32-49. ISSN (print) 1660-5373

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Pierrakis, Yannis and Collins, Liam (2013) Banking on each other: peer-to-peer lending to business: evidence from funding circle. (Project Report) London, U.K. : NESTA. 43 p.

Pierrakis, Yannis (2006) Regional growth poles: regional ingredients and innovative recipes for growth in European regions. In: 46th Congress of the European Regional Science Association: Enlargement, Southern Europe and the Mediterranean; 30 Aug - 3 Sep 2006, Volos, Greece. (Unpublished)

Pierrakis, Yannis and Westlake, Stian (2009) Reshaping the UK economy: the role of public investment in financing growth. (Project Report) London, U.K. : NESTA. 32 p. ISBN 9781848750463

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Pina, Jose Miguel, Dall'Olmo Riley, Francesca and Lomax, Wendy (2009) Feedback effects of good and service brand extensions: a meta-analysis approach. In: 38th European Marketing Academy (EMAC) Annual Conference 2009: Marketing and the Core Disciplines: Rediscovering References?; 26-29 May 2009, Nantes, France.

Pina, Jose M., Dall'Olmo Riley, Francesca and Lomax, Wendy (2013) Generalizing spillover effects of goods and service brand extensions: a meta-analysis approach. Journal of Business Research, 66(9), pp. 1411-1419. ISSN (print) 0148-2963

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Pridmore, Jill and Lomax, Wendy (2001) Charity begins at home: internal marketing in UK registered charities. (Other) Kingston upon Thames, U.K. : Kingston Business School, Kingston University. 21 p. ISBN 1872058183

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Raman, Adam and Davies, Iain (2011) Developing a framework for researching CSR in a B2B context. In: Academy of Marketing Conference 2011: Marketing fields forever; 05-07 Jul 2011, Liverpool, U.K.. (Unpublished)

Raman, Adam (2012) Developing a theoretical framework to evaluate the diffusion of sustainability ideas, products and processes within business networks. In: The 3rd Annual Faculty of Business and Law Conference: Emerging Issues in Business and Law; 8 May 2012, Kingston upon Thames, U.K.. (Unpublished)

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Raman, Adam, Davies, Iain and Elson, Paul (2013) The development and diffusion of sustainability innovations in business networks: managing hazardous waste between a major pharmaceutical client and a major environmental waste management supplier. In: Academy of Marketing (AM) Conference 2013: Marketing Relevance; 8-11 Jul 2013, Cardiff, Wales.

Raman, Adam and Davies, Iain (2012) The diffusion of sustainability ideas, products and processes within business networks. In: 28th Industrial Marketing and Purchasing Group (IMP) Conference: Combining the Social and Technological Aspects of Innovation: Relationships and Networks; 11-15 Sep 2012, Rome, Italy. (Unpublished)

Raman, Adam (2013) The limitations of current strategic management and marketing frameworks in the formulation and implementation of social media strategies: the need for newer theoretical perspectives. In: The 4th Annual Faculty of Business and Law Conference: Emerging Issues in Business and Law; 10 May 2013, Kingston Upon Thames, U.K.. (Unpublished)

Raman, Adam (2011) The practice of CSR in B2B networks. In: 27th Industrial Marketing and Purchasing Group (IMP) Conference: The Impact of Globalisation on Networks and Relationship Dynamics; 1-3 Sep 2011, Glasgow, U.K.. (Unpublished)

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Rettie, Ruth and Mojsa, Magdalena (2002) Attitudes to internet advertising: a cross cultural comparison. In: British Academy of Management Annual Conference; 9-11 September 2002, London, United Kingdom.

Rettie, Ruth (2006) Being there: the dissemination of humanness through mediated channels. In: European Association for the Study of Science and Technology (EASST) 2006 - Reviewing Humanness: Bodies, Technologies and Spaces; 23-26 August 2006, Lausanne, Switzerland.

Rettie, Ruth (2006) Book Review of: The logic of social research by A.L. Stinchcombe. The British Journal Of Sociology, 57(4), pp. 732-733. ISSN (print) 0007-1315

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Rettie, Ruth, Studley, Matt and Barnham, Chris (2009) CHARM: social norms marketing for energy efficiency. In: First European Conference on Energy Efficiency and Behaviour 2009: Connecting Policy, Theory and Practice; 18-20 Oct 2009, Maastricht, The Netherlands.

Rettie, Ruth, Burchell, Kevin, Eslambolchilar, Parisa, Studley, Matthew, Byrne, Richard, Chambers, Simon and Patel, Kavita (2010) CHARM: the social norm approach to sustainable behaviour change. In: Digital Futures 2010 - Digital Economy All Hands Meeting; 11 - 13 Oct 2010, Nottingham, U.K.. (Unpublished)

Rettie, Ruth (2003) Connectedness: a new dimension of CMC? In: IADIS International Conference WWW/Internet 2003; 5-8 November 2003, Algarve, Portugal.

Rettie, Ruth, Robinson, Helen and Jenner, Blaise (2001) Does internet advertising alienate users? In: Academy of Marketing (AM) Annual Conference 2001 ; Jul 2001, Cardiff, U.K.. ISBN 0953730108

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Rettie, Ruth and Barnham, Christopher (2009) Improving response to sustainability initiatives: making green 'normal'. In: 38th European Marketing Academy (EMAC) Annual Conference 2009: Marketing and the Core Disciplines: Rediscovering References?; 26-29 May 2009, Nantes, France.

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Rettie, Ruth (2004) International E-Business Marketing. The Marketing Review, 4(4), pp. 453-454. ISSN (print) 1469-347X

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Rettie, Ruth and Barnham, Christopher (2009) Making green 'normal': improving the success of sustainability initiatives. In: Academy of Marketing (AM) Annual Conference 2009: Putting Marketing in its Place; 7-9 Jul 2009, Leeds, U.K.

Rettie, Ruth (2009) Mobile phone communication: extending Goffman to mediated interaction. Sociology, 43(3), pp. 421-438. ISSN (print) 0038-0385

Rettie, Ruth (2007) Mobile phone communication: facilitating social connections. In: British Sociological Association (BSA) Annual Conference 2007: Social Connections: Identities, Technologies, Relationships; 12-14 Apr 2007, London, U.K.. (Unpublished)

Rettie, Ruth (2008) Mobile phones as network capital: facilitating connections. Mobilities, 3(2), pp. 291-311. ISSN (print) 1745-0101

Rettie, Ruth (2009) SMS: exploiting the interactional characteristics of near-synchrony. Information, Communication & Society, 12(8), pp. 1131-1148. ISSN (print) 1369-118X

Rettie, Ruth (2003) Using your website for eCRM. In: CRM Strategy 2003; 2-3 Jun 2003, Droitwich Spa. Worcestershire. U.K.. (Unpublished)

Rettie, Ruth and Burchell, K. (2010) The social norm approach to sustainable behaviour change: the CHARM project. In: Emerging Issues in Business and Law; 22 Jun 2010, Kingston upon Thames, U.K.. (Unpublished)

Rettie, Ruth, Robinson, Helen, Radke, Anja and Ye, Xiajiao (2007) The use of CAQDAS in the UK market research industry. In: CAQDAS 07 Conference Advances in Qualitative Computing; 18-20 Apr 2007, Egham, U.K..

Rettie, Ruth, Robinson, Helen, Radke, Anja and Ye, Xiajiao (2008) CAQDAS: a supplementary tool for qualitative market research. Qualitative Market Research: An International Journal, 11(1), pp. 76-88. ISSN (print) 1352-2752

Rettie, Ruth and Burchell, Kevin (2010) CHARM: The 'social norm approach' from a practice perspective. In: European Association for the Study of Science and Technology (EASST) Conference 2010: Practicing Science and Technology, Performing the Social; 2-4 Sep 2010, Trento, Italy. (Unpublished)

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Rettie, Ruth (2005) Exploiting freely available software for social research. Social Research Update(48), pp. 1-4. ISSN (online) 1360-7898

Rettie, Ruth (2006) How text messages create connectedness. Receiver Magazine(15),

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Rettie, Ruth (2007) Interactional divergence notwithstanding technological convergence. In: Towards a Philosophy of Telecommunications Convergence; 27-29 Sep 2007, Budapest, Hungary. (In Press)

Rettie, Ruth (2002) Net generation culture. Journal of Electronic Commerce Research, 3(4), pp. 254-264. ISSN (online) 1526-6133

Rettie, Ruth, Burchell, Kevin and Riley, Debra (2012) Normalising green behaviours: a new approach to sustainability marketing. Journal of Marketing Management, 28(3-4), pp. 420-444. ISSN (print) 0267-257X

Rettie, Ruth (2003) Optimizing connection: marketing on Instant Messenger. In: Academy of Marketing (AM) Annual Conference 2003: Marketing: a history of the next decade.; 08 - 10 Jul 2003, Birmingham, U.K.. ISBN 1854494600

Rettie, Ruth, Hilliar, Simon and Alpert, Frank (2002) Pioneer brand advantage with UK consumers. European Journal of Marketing, 36(7/8), pp. 895-911. ISSN (online) 0309-0566

Rettie, Ruth, Grandcolas, Ursula and McNeil, Charles (2004) Post-impressions: internet advertising without click-through. In: Academy of Marketing (AM) Annual Conference 2004; 6-9 Jul 2004, Cheltenham, U.K.. ISBN 1861741480

Rettie, Ruth (2005) Presence and embodiment in mobile phone communication. PsychNology Journal, 3(1), pp. 16-34. ISSN (online) 1720-7525

Rettie, Ruth, Robinson, Helen, Silver, Christina and Radke, Anja (2005) Qualrus project: internet grocery shopping. In: CAQDAS Users Seminar; 13 June 2005, Guildford, United Kingdom.

Rettie, Ruth, Burchell, Kevin and Roberts, Tom (2011) Smart communities: shaping new low carbon norms through community action. In: The 2nd Annual Faculty of Business and Law Conference: Emerging Issues in Business and Law; 10 May 2011, Kingston upon Thames, U.K.. (Unpublished)

Rettie, Ruth, Barnham, Chris and Burchell, Kevin (2011) Social normalisation and consumer behaviour: using marketing to make green normal. (Working Paper) Kingston upon Thames, U.K. : Kingston Business School, Kingston University. 19 p. ISBN 9781872058795

Rettie, Ruth (2005) Social presence as presentation of self. In: The 8th Annual International Workshop on Presence; 21-23 September 2005, London, UK. ISBN 0955123208

Rettie, Ruth, Grandcolas, Ursula and Deakins, Bethan (2004) Text message advertising: dramatic effect on purchase intentions. In: Academy of Marketing Conference; 6-9 July 2004, Cheltenham, United Kingdom. ISBN 1861741480

Rettie, Ruth, Grandcolas, Ursula and Deakins, Bethan (2005) Text message advertising:response rates and branding effects. Journal of Targeting, Measurement and Analysis for Marketing, 13(4), pp. 304-312. ISSN (print) 0967-3237

Rettie, Ruth (2007) Texters not talkers: phone aversion among mobile phone users. PsychNology Journal, 5(1), pp. 33-57. ISSN (online) 1720-7525

Rettie, Ruth (2004) Using Goffman's frameworks to explain presence and reality. In: 7th Annual International Workshop on Presence; 13-15 October 2004, Valencia, Spain. ISBN 8497056493

Rettie, Ruth (2003) A comparison of four new communication technologies. In: Jacko, Julie A. , Stephanidis, Constantine and Harris, Don, (eds.) Human-Computer Interaction: Theory and Practice (Part I). Mahwah, New Jersey, USA; London, UK : Lawrence Erlbaum Associates. pp. 686-690. (Human Factors and Ergonomics) ISBN 9780805849301

Rettie, Ruth (2010) The consumer evaporates: insights from practice theory. In: The six senses: the essentials of marketing : 39th European Marketing Academy (EMAC) Annual Conference; 01 - 04 Jun, 2010, Copenhagen, Denmark.

Rettie, Ruth (2001) An exploration of flow during Internet use. Internet Research, 11(2), pp. 103-113. ISSN (print) 1066-2243

Rettie, Ruth (2005) A mixed methods project on mobile phone interaction. In: CAQDAS Users Seminar; 5 June 2005, Guildford, United Kingdom.

Rettie, Ruth and Brewer, Carol (2000) The verbal and visual components of package design. Journal of Product and Brand Management, 9(1), pp. 56-70. ISSN (online) 1061-0421

Rhisiart, Martin and Pierrakis, Yannis (2003) Knowledge based approaches to sustainability: the TASK programme. In: 11th International Conference of the Greening of Industry Network (GIN): Innovating for Sustainability; 12-15 Oct 2003, San Francisco, U.S. . (Unpublished)

Rieple, Alison, Haberberg, Adrian and Gander, Jonathan (2005) Hybrid organizations as a strategy for supporting new product development. Design Management Review, 16(1), pp. 48-55. ISSN (print) 1557-0614

Rieple, Alison, Haberberg, Adrian and Gander, Jonathan (2009) Hybrid organizations as a strategy for supporting new product development. In: Lockwood, Thomas and Walton, Thomas, (eds.) Corporate creativity: developing an innovative organization. New York, U.S. : Allworth Press. pp. 199-210. ISBN 9781581156560

Rieple, Alison and Gander, Jonathan (2008) Micro-sized design firms and design outcomes within a clustered environment. In: 15th Annual Conference on Multi-Organizational Partnerships, Alliances and Networks (MOPAN); 25-27 Jun 2008, Boston, USA.

Rieple, Alison and Gander, Jonathan (2009) Product development within a clustered environment: the case of apparel design firms. Creative Industries Journal, 2(3), pp. 273-289. ISSN (print) 1751-0694

Riley, Debra, Kalafatis, Stavros and Manoocherhi, Farideh (2009) The impact of entrepreneurial orientation and managerial resources on corporate venture outcomes. International Journal of Entrepreneurship and Innovation Management, 9(3), pp. 242-266. ISSN (print) 1476-1297

Riley, Debra (2007) Factors affecting the pursuit of standards: a theoretical framework. The Marketing Review, 7(2), pp. 139-154. ISSN (print) 1469-347X

Roberts, Tom and Burchell, Kevin (2012) Electrickery: the social life of energy. In: Society for Social Studies of Science (4S) and European Association for the Study of Science and Technology (EASST) Conference 2012: Design and Displacement; 17-20 Oct 2012, Copenhagen, Denmark. (Unpublished)

Robinson, Helen, Wysocka, Anna and Hand, Chris (2007) Internet advertising effectiveness: the effect of design for click-through rates for banner ads. International Journal of Advertising, 26(4), pp. 527-541. ISSN (print) 0265-0487

Robinson, Helen, Dall'Olmo Riley, Francesca, Rettie, Ruth and Rolls-Wilson, Gill (2007) The role of situational variables in online grocery shopping in the UK. The Marketing Review, 7(1), pp. 89-106. ISSN (print) 1469-347x

Robinson, Helen and Toulititsis, Ilias (2012) Is our audience paying attention? Advertising avoidance across the media spectrum. In: Academy of Marketing (AM) Conference 2012: Marketing: catching the technology wave; 2-5 Jul 2012, Southampton, U.K.. ISBN 9780854329472

Robinson, Helen (2002) An exploratory study into the role of agency remuneration within the context of the advertising budget setting process. (Other) Kingston upon Thames, U.K. : Kingston Business School, Kingston University. 16 p. ISBN 187205823X

Rod, Michel, Ellis, Nick, Lowe, Sid, Purchase, Sharon and Hwang, Ki-Soon (2011) Knowing and doing action-orientated research in business networks: the use of subjective personal introspection. In: Academy of Marketing Conference 2011: Marketing fields forever; 05-07 Jul 2011, Liverpool, U.K.. (Unpublished)

Rodgers, Shelly, Rettie, Ruth and Alpert, Frank (2002) International similarities and differences in web use motivation in the US, England and Australia: a cross-cultural replication of the web motivation inventory developed in the US. In: Hawaii International Conference on Social Sciences ; Honolulu, Hawaii, U.S., 11-15 Jun 2002. (Unpublished)

Rodgers, Shelly, Chen, Qimei, Wang, Ye, Rettie, Ruth and Alpert, Frank (2007) The web motivation inventory: replication, extension and application to internet advertising. International Journal of Advertising, 26(4), pp. 447-476. ISSN (print) 0265-0487

Rodgers, Shelly, Jin, Yan, Rettie, Ruth, Alpert, Frank and Yoon, Doyle (2005) Internet motives of users in the United States, United Kingdom, Australia, and Korea: a cross-cultural replication of the WMI. Journal of Interactive Advertising, 6(1), pp. 79-89. ISSN (online) 1525-2019

Romaniuk, Jenni, Bogomolova, Svetlana and Dall'Olmo Riley, Francesca (2012) Brand image and brand usage: is a forty-year-old empirical generalization still useful? Journal of Advertising Research, 52(2), pp. 243-251. ISSN (print) 0021-8499

Romaniuk, Jenni, Nguyen, Cathy and East, Robert (2011) The accuracy of self-reported probabilities of giving recommendations. International Journal of Market Research, 53(4), pp. 507-522. ISSN (print) 1470-7853

Romaniuk, Jenny, Nguyen, Cathy and East, Robert (2011) The intended effect of WOM about TV programs. In: European Academy of Marketing (EMAC) 40th Conference 2011; 24-27 May 2011, Ljubljana, Slovenia. (Unpublished)

Rose, Susan, Clark, Moira, Samouel, Phillip and Hair, Neil (2012) Online customer experience in e-retailing: an empirical model of antecedents and outcomes. Journal of Retailing, 88(2), pp. 308-322. ISSN (print) 0022-4359

Rungie, Cam, Laurent, Gilles, Dall'Olmo Riley, Francesca, Morrison, Donald G. and Roy, Tirthankar (2005) Measuring and modeling the (limited) reliability of free choice attitude questions. International Journal of Research in Marketing, 22(3), pp. 309-318. ISSN (online) 0167-8116

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Sahay, Arvind and Riley, Debra (2003) The role of resource access, market considerations, and the nature of innovation in pursuit of standards in the new product development process. Journal of Product Innovation Management, 20(5), pp. 338-355.

Scarpi, Daniele and Dall'Olmo Riley, Francesca (2006) E-commerce consumer and product characteristics. In: Khosrow-Pour, Mehdi, (ed.) Encyclopedia of e-commerce e-government and mobile commerce. London, U.K. : Idea Group Reference. pp. 296-301. ISBN 9781591407997

Scarpi, Daniele and Dall'Olmo Riley, Francesca (2005) L'acquisto di servizi via Internet. Micro & Macro Marketing, 14(1), pp. 49-64. ISSN (online) 1121-4228

Scarpi, Daniele, Dall'Olmo Riley, Francesca and Manaresi, Angelo (2007) The role of service type, familiarity, contact and internet experience when shopping online for services. In: Evanschitzky, Heiner and Gopalkrishnan, R. Iyer, (eds.) E-services: opportunities and threats. Wiesbaden, Germany : Deutscher Universitäts-Verlag. pp. 133-156. (Applied Marketing Science / Angewandte Marketingforschung) ISBN 9783835008014

Schubert, Iljana and Soane, Emma (2008) Report of a pilot study of uncertainty, decision-making and communication of information about climate change and food safety. (Working Paper) Kingston upon Thames, U.K. : Kingston Business School, Kingston University. 16 p. ISBN 1872058345

Sharif, Khurram, Kalafatis, Stavros and Samouel, Phillip (2005) Cognitive and behavioural determinants of trust in small and medium-sized enterprises. Journal of Small Business and Enterprise Development, 12(3), pp. 409-421. ISSN (print) 1462-6004

Sheringham, Olivia and Brightwell, Maria das Graças (2012) Consuming, creating, contesting: Latin American diasporic practices. Canadian Journal of Latin American and Caribbean Studies, 37(74), pp. 11-16. ISSN (print) 0826-3663

Shi, Jin and Au-Yeung, Amelia Yuen Shan (2012) Exploring Chinese local retailers’ competitive advantage and capability from the innovation perspective. In: 10th Society of Asian Retailing and Distribution (SARD) Workshop: New Opportunity and Challenge for Asian Retail Development in the Next Decade; 30 Nov – 2 Dec 2012, Kobe, Japan. (Unpublished)

Singh, J., Dall'Olmo Riley, F. and Hand, C. (2010) How differentiated are branded commodities: an empirical examination of consumer attitudes and behaviour. In: Emerging Issues in Business and Law; 22 Jun 2010, Kingston upon Thames, U.K.. (Unpublished)

Singh, Jaywant and Maeda, Mari (2009) Brand purchasing among older customers in Japan. In: Australian and New Zealand Marketing Academy (ANZMAC) Conference 2009: Sustainable Management and Marketing; 30 Nov - 02 Dec 2009, Melbourne, Australia. ISBN 1863081585

Singh, Jaywant, Hand, Chris and Chen, Hsin (2009) Differentiation in a branded commodity category: tapping into the behavioural data. In: Australian and New Zealand Marketing Academy (ANZMAC) Conference 2009: Sustainable Management and Marketing; 30 Nov - 02 Dec 2009, Melbourne, Australia. ISBN 1863081585

Singh, Jaywant (2010) Loyalty to product variants. Saarbrucken, Germany : LAP Lambert Academic Publishing. 244p. ISBN 9783838346465

Singh, Jaywant, Ehrenberg, Andrew and Gerald, Goodhardt (2004) Loyalty to product variants: a pilot. Journal of Customer Behaviour, 3(2), pp. 123-132. ISSN (print) 1475-3928

Singh, Jaywant, Ehrenberg, Andrew and Goodhardt, Gerald (2008) Measuring customer loyalty to product variants. International Journal of Market Research, 50(4), pp. 513-532. ISSN (print) 1470-7853

Singh, Jaywant, Salmones Sanchez, Maria del Mar Garcia and Bosque, Igancio Rodriguez (2008) Understanding corporate social responsibility and product perceptions in consumer markets: a cross-cultural evaluation. Journal of Business Ethics, 80(3), pp. 597-611. ISSN (print) 0167-4544

Singh, Jaywant and Clemente, Maria (2010) Understanding loyalty to new brands: an empirical examination of brand performance and repeat purchase behaviour. In: Academy of Marketing Conference; 06 - 09 Jul 2010, Coventry, U.K.. (Unpublished)

Singh, Jaywant, Kalafatis, Stavros and Mcgill, John (2012) Business-to-business brand extension into consumer markets: an investigation of consumer attitudes. In: International Conference on Contemporary Marketing Issues (ICCMI) 2012; 13-15 Jun 2012, Thessaloniki, Greece. ISBN 9789602871409

Singh, Jaywant, Kalafatis, Stavros, Riley, Debra and Ledden, Lesley (2011) Co-branding in higher education: an investigation of student attitudes. In: 6th International Conference on Higher Education Marketing ICHEM 2011; April 18-20, 2011, Cairo, Egypt.

Singh, Jaywant, Kalafatis, Stavros P., Riley, Debra and Ledden, Lesley (2011) Cobranding in higher education: an investigation of student attitudes. In: The 2nd Annual Faculty of Business and Law Conference: Emerging Issues in Business and Law; 10 May 2011, Kingston upon Thames, U.K.. (Unpublished)

Singh, Jaywant, Kalafatis, Stavros, Blankson, Charles and Passera, Mark (2012) Consumer evaluation of cobrands: the role of brand positioning strategies. In: International Conference on Contemporary Marketing Issues (ICCMI) 2012; 13-15 Jun 2012, Thessaloniki, Greece. ISBN 9789602871409

Singh, Jaywant, Kalafatis, Stavros P and Ledden, Lesley (2014) Consumer perceptions of co-brands: the role of brand positioning strategies. Marketing Intelligence & Planning, 32(2), ISSN (print) 0263-4503 (In Press)

Singh, Jaywant, Dall'Olmo Riley, Francesca, Hand, Christopher and Maeda, Mari (2012) Measuring brand choice in the older customer segment in Japan. International Journal of Market Research, 54(3), pp. 347-368. ISSN (print) 1470-7853

Singh, Jaywant, Scriven, John, Clemente, Maria, Lomax, Wendy and Wright, Malcolm (2012) New brand extensions: patterns of success and failure. Journal of Advertising Research, 52(2), pp. 234-242. ISSN (print) 0021-8499

Singh, Jaywant, Galan-Ladero, Mercedes and Kalafatis, Stavros (2013) The role of corporate social responsibility in consumer evaluation of cobrands. In: 42nd European Marketing Academy (EMAC) Annual Conference 2013: Lost in Translation: Marketing in an Interconnected World; 4-7 Jun 2013, Istanbul, Turkey.

Singh, Jaywant and Galan-Ladero, Mercedes (2013) The role of ethical self-identity in consumer evaluation of CSR-based brand alliances. In: 12th International Congress on Public and Non-Profit Marketing ; 13-14 Jun 2013, The Canary Islands, Spain. (Unpublished)

Singh-Chand, Surinder, Kalafatis, Stavros and Yeghiazarian, Ara (1995) Artificial intelligence in marketing: a review. Journal of Targeting, Measurement and Analysis for Marketing, 3(3), pp. 200-211. ISSN (print) 0967-3237

Singh-Chand, Surinder, Kalafatis, Stavros and Yeghiazarian, Ara (1995) Artificial intelligence in marketing: a review ‑ part II. Journal of Targeting, Measurement and Analysis for Marketing, 3(4), pp. 329-336. ISSN (print) 0967-3237

Soane, Emma, Schubert, Iljana, Challenor , Peter, Lunn, Rebecca , Narendran, Sunitha and Pollard, Simon (2010) Flood perception and mitigation: the role of severity, agency and experience in the purchase of flood protection, and the communication of flood information. Environment and Planning A, 42(12), pp. 3023-3038. ISSN (print) 0308-518X

Soane, Emma, Schubert, Iljana, Challenor, Peter, Lunn, Rebecca, Narendran, Sunitha and Pollard, Simon (2009) The effects of flood experience, perceptions and trust on flood protection purchase. In: Society for Judgment and Decision Making (SJDM) 30th Annual Conference; 20-23 Nov 2009, Boston, U.S..

Springdal, Kent (2002) Opening the black box of privatisation: an institutional framework to study the process of privatisation. In: British Academy of Management (BAM) Conference 2002: Fast-Tracking Performance Through Partnerships ; 9-11 Sep 2002 , London, U.K..

Springdal, Kent and Mador, Martha (2004) Organizational changes resulting from the privatization of state enterprises. Public Money & Management, 24(1), pp. 69-80. ISSN (print) 0954-0962

Springdal, Kent (2002) Privatisation of the IT sector in Sweden. In: 29th Annual Conference of the UK Chapter, Academy of International Business (AIM): International Business in the Global Knowledge Economy Economic Growth: Competition, Cooperation, Resistance; 12-13 Apr 2002, Preston, U.K..

Springdal, Kent (2001) Privatisation of the IT sector in Sweden. (PhD thesis), Lund University.

Springdal, Kent and Kiwanuka, Keefa (2011) The impact of contractual funding on UK charity organisations. In: British Academy of Management (BAM) Conference 2011: Building and Sustaining High Performance Organisations in a Challenging Environment; 13-15 Sep 2011, Birmingham, U.K. ISBN 9780954960834

Stoian, Carmen and Filippaios, Fragkiskos (2008) Dunning's eclectic paradigm: a holistic, yet context specific framework for analysing the determinants of outward FDI: evidence from international Greek investments. International Business Review, 17(3), pp. 349-367. ISSN (print) 0969-5931

Stoian, Carmen and Filippaios, Fragkiskos (2005) Foreign direct investment in Central, Eastern and South Eastern Europe: a dynamic interpretation of Dunning's eclectic paradigm. In: Department of Business Administration (DBA): Managing Global Trends and Challenges in a Turbulent Economy; 13-15 Oct 2005, Chios, Greece.

Stoian, Carmen and Filippaios, Fragkiskos (2008) Foreign direct investment in Central, Eastern and South Eastern Europe: an eclectic approach to Greek investments. International Journal of Innovation and Entrepreneurship Management, 8(5), pp. 542-564. ISSN (print) 1368-275X

Stokes, David and Lomax, Wendy (2008) Marketing: a brief introduction. London : Thomson Learning. 448p. ISBN 9781844805525

Stokes, David, Ali Syed, Sameera and Lomax, Wendy (2002) Shaping up word of mouth marketing strategy: the case of an independent health club. Journal of Research in Marketing & Entrepreneurship, 4(2), pp. 119-133. ISSN (online) 1471-521X

Stokes, David and Lomax, Wendy (2002) Taking control of word of mouth marketing: the case of an entrepreneurial hotelier. Journal of Small Business and Enterprise Development, 9(4), pp. 349-357. ISSN (online) 1462-6004

Stokes, David and Lomax, Wendy (2001) Taking control of word-of-mouth marketing: the case of an entrepreneurial hotelier. (Other) Kingston upon Thames, U.K. : Kingston Business School, Kingston University. 18 p. ISBN 1872058086

Strobl, Andreas, Kronenberg, Christopher and Peters, Mike (2012) Entrepreneurial attitudes and intentions: assessing gender specific differences. International Journal of Entrepreneurship and Small Business (IJESB), 15(4), pp. 452-468. ISSN (print) 1476-1297

Studley, Matthew, Chambers, Simon, Rettie, Ruth and Burchell, Kevin (2011) Gathering and presenting social feedback to change domestic electricity consumption. In: PINC2011 @ CHI2011: The 2nd International Workshop on Persuasion, Influence, Nudge & Coercion through mobile devices; 08 May 2011, Vancouver, Canada. (Unpublished)

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Themistocleous, Marinos and Chen, Hsin (2004) Investigating the integration of SMEs' information systems: an exploratory case study. International Journal of Information Technology and Management, 3(2/3/4), pp. 208-234. ISSN (print) 1461-4111

Trikka, Nefeli and East, Robert (2006) Investigating the price knowledge ladder. Journal of Empirical Generalisations in Marketing Science, 10(3), ISSN (online) 1326-4443

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Uncles, Mark, East, Robert and Lomax, Wendy (2009) Market share and the volume of word of mouth. In: Academy of Marketing (AM) Annual Conference 2009: Putting Marketing in its Place; 7-9 Jul 2009 , Leeds, U.K..

Uncles, Mark, Kennedy, Rachel, Nenycz-Thiel, Magda, Singh, Jaywant and Kwok, Simon (2012) In 25 years, across 50 categories, user profiles for directly competing brands seldom differ: affirming Andrew Ehrenberg’s principles. Journal of Advertising Research, 52(2), pp. 252-261. ISSN (print) 0021-8499

Uncles, Mark D., East, Robert and Lomax, Wendy (2010) Market share is correlated with word-of-mouth volume. Australasian Marketing Journal (AMJ), 18(3), pp. 145-150. ISSN (print) 1441-3582

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Watkins-Mathys, Lorraine and Lowe, Sid (2005) Small business and entrepreneurship research. International Small Business Journal, 23(6), pp. 657-677. ISSN (print) 0266-2426

Weiermair, Klaus and Kronenberg, Christopher (2010) Moving from traditional tourist products to cultural tourism experience: the case of Swarovski Crystal Worlds. In: Weiermair, Klaus , Keller, Peter , Pechlaner, Harald and Go, Frank M, (eds.) Innovation and entrepreneurship: strategies and processes for success in tourism. Berlin, Germany : Erich Schmidt Verlag. pp. 27-30. ISBN 9783503116119

White, A., Lomax, W. and Todd, S. (2000) The boundaries of the Diana brand: consumers' evaluations of potential extensions. Journal of Brand Management, 7(3), pp. 185-196. ISSN (print) 1350-231X

Whittaker, Graham, Ledden, Lesley and Kalafatis, Stavros P. (2007) A re-examination of the relationship between value, satisfaction and intention in business services. Journal of Services Marketing, 21(5), pp. 345-357. ISSN (print) 0887-6045

Wolak, Russell, Kalafatis, Stavros and Harris, Patricia (1998) An investigation into four characteristics of services. Journal of Empirical Generalisations in Marketing Science, 3, pp. 22-41. ISSN (online) 1326-4443

This list was generated on Thu Oct 30 05:42:55 2014 GMT.