Issues of product standardization in the leisure industry

Gilpin, Suzanne C. and Kalafatis, Stavros P. (1995) Issues of product standardization in the leisure industry. The Service Industries Journal, 15(2), pp. 186-202. ISSN (print) 0264-2069

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Item Type: Article
Uncontrolled Keywords: standardization, services, quality
Research Area: Business and management studies
Faculty, School or Research Centre: Faculty of Business and Law > Kingston Business School (Strategy, Marketing and Entrepreneurship) (until July 2013)
Faculty of Business and Law
Depositing User: Automatic Import Agent
Date Deposited: 16 Feb 2011 15:48
Last Modified: 16 Feb 2011 15:48
URI: http://eprints.kingston.ac.uk/id/eprint/14444

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