Keep off the grass: stakeholder consultation in parks services

Mador, Martha, Sullivan, Sid, Springdal, Kent and Gander, Jonathan (2012) Keep off the grass: stakeholder consultation in parks services. In: British Academy of Management (BAM) Conference 2012: Management Research Revisited: Prospects for Theory and Practice; 11-13 Sep 2012, Cardiff, U.K. ISBN 9780954960858

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Abstract

This paper considers how the requirement for stakeholder consultation which was enshrined in the Local Government Act 1999 was implemented in the case of Parks and Green Spaces. It examines three Local Authority cases in depth, through archival materials and interviews with employees and politicians. It notes considerable variation in the extent of practical organisational commitment to the policy. It concludes that even where the organisations assembled some of the paraphernalia of implementation of this important political initiative (training, methods of sampling and data collection, standard approaches to information analysis) officers were left to make sense for themselves of how to engage with users, how to use their feedback and how to reconcile this with internal practical and political conflicts.

Item Type: Conference or Workshop Item (Paper)
Event Title: British Academy of Management (BAM) Conference 2012: Management Research Revisited: Prospects for Theory and Practice
Organising Body: British Academy of Management
Additional Information: ISBN refers to full proceedings on CD-ROM
Research Area: Business and management studies
Faculty, School or Research Centre: Faculty of Business and Law
Faculty of Business and Law > Kingston Business School (Strategy, Marketing and Entrepreneurship) (until July 2013)
Services and Administration
Depositing User: Kent Springdal
Date Deposited: 26 Oct 2012 12:52
Last Modified: 23 Jan 2014 16:47
URI: http://eprints.kingston.ac.uk/id/eprint/23883

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