Satisfaction's consequences

East, Robert (2008) Satisfaction's consequences. (Talk with slides). London, U.K. : Henry Stewart Talks. (24 min.) (Marketing and management collection: Improving the customer experience)

Item Type: Sound Recording
Additional Information: Series edited by R. Shaw.
Research Area: Business and management studies
Faculty, School or Research Centre: Faculty of Business and Law
Faculty of Business and Law > Kingston Business School (Strategy, Marketing and Entrepreneurship) (until July 2013)
Depositing User: Robert Elves
Date Deposited: 03 Jun 2011 12:28
Last Modified: 14 Oct 2011 13:46
URI: http://eprints.kingston.ac.uk/id/eprint/11869

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