East, Robert, Grandcolas, Ursula, Dall'Olmo Riley, Francesca and Lomax, Wendy (2012) Reasons for switching service providers. Australasian Marketing Journal, 20(2), pp. 164-170. ISSN (print) 1441-3582
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Official URL: http://dx.doi.org/10.1016/j.ausmj.2011.12.001
| Item Type: | Article |
|---|---|
| Research Area: | Business and management studies |
| Faculty, School or Research Centre: | Faculty of Business and Law Faculty of Business and Law > Kingston Business School (Strategy, Marketing and Entrepreneurship) |
| Depositing User: | Margaret French |
| Date Deposited: | 19 Mar 2012 15:50 |
| Last Modified: | 08 Feb 2013 09:27 |
| URI: | http://eprints.kingston.ac.uk/id/eprint/22555 |
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