2014

Hand, Chris and Singh, Jaywant (2014) Segmenting the betting market in England. International Journal of Market Research, 56(1), pp. 111-127. ISSN (print) 1470-7853

Singh, Jaywant, Kalafatis, Stavros P. and Ledden, Lesley (2014) Consumer perceptions of cobrands: the role of brand positioning strategies. Marketing Intelligence & Planning, 32(2), pp. 145-159. ISSN (print) 0263-4503

2013

Blankson, Charles, Cowan, Kirsten, Crawford, John, Kalafatis, Stavros, Singh, Jaywant and Coffie, Stanley (2013) A review of the relationships and impact of market orientation and market positioning on organisational performance. Journal of Strategic Marketing, 21(6), pp. 499-512. ISSN (print) 0965-254X

Burchell, Kevin, Rettie, Ruth and Patel, Kavita (2013) Marketing social norms: social marketing and the 'social norm approach'. Journal of Consumer Behaviour, 12(1), pp. 1-9. ISSN (print) 1472-0817

Burchell, Kevin and Roberts, Tom (2013) Sociology, community action and action research. In: British Sociological Association (BSA) Annual Conference 2013: Engaging Sociology; 3-5 Apr 2013, London, U.K.. (Unpublished)

Chawdhary, Rahul (2013) An empirical investigation of customer satisfaction-PWOM-service loyalty link from the WOM sender's perspective in the services context. In: 26th European Marketing Academy (EMAC) Doctoral Colloquium; 2-4 Jun 2013, Istanbul, Turkey.

Dall'Olmo Riley, Francesca and Guido, Francesca (2013) Does size matter in fit perceptions, extension evaluation and post-extension brand image? In: Academy of Marketing (AM) Conference 2013: Marketing Relevance; 8-11 Jul 2013, Cardiff, Wales.

Dall'Olmo Riley, Francesca, Pina, Jose M. and Bravo, Rafael (2013) Downscale extensions: consumer evaluation and feedback effects. Journal of Business Research, 66(2), pp. 196-206. ISSN (print) 0148-2963

East, Robert , Wright, Malcolm and Vanhuele, Marc, eds. (2013) Consumer behaviour: applications in marketing. 2nd ed. London, U.K. : Sage Publications Ltd. 337p. ISBN 9781446211236

East, Robert, Uncles, Mark D., Romaniuk, Jenni and Hand, Chris (2013) Distortion in retrospective measures of word of mouth. International Journal of Market Research, 55(4), pp. 477-486. ISSN (print) 1470-7853

Galan-Ladero, M. Mercedes, Galera-Casquet, Clementina and Singh, Jaywant (2013) Cause-related alliances between businesses and nonprofit organisations: antecedents of consumer attitudes. In: The 4th Annual Faculty of Business and Law Conference: Emerging Issues in Business and Law; 10 May 2013, Kingston Upon Thames, U.K.. (Unpublished)

Hand, Chris (2013) Modelling the drivers of film box office performance. In: Academy of Marketing (AM) Conference 2013: Marketing Relevance; 8-11 Jul 2013, Cardiff, Wales.

Harries, Tim, Rettie, Ruth, Studley, Matthew, Burchell, Kevin and Chambers, Simon (2013) Is social norms marketing effective? A case study in domestic electricity consumption. European Journal of Marketing, 47(9), pp. 1458-1475. ISSN (online) 0309-0566

Harries, Tim (2013) Responding to flood risk in the UK. In: Joffe, Helene , Rossetto, Tiziana and Adams, John, (eds.) Cities at risk: living with perils in the 21st century. Dordrecht, Germany : Springer. pp. 45-72. (Advances in Natural and Technological Hazards Research, no. 33) ISBN 9789400761834

Kalafatis, Stavros, Singh, Jaywant and Blankson, Charles (2013) Brand positioning as a determinant of consumer attitudes towards co-brands. In: 42nd European Marketing Academy (EMAC) Annual Conference 2013: Lost in Translation: Marketing in an Interconnected World; 4-7 Jun 2013, Istanbul, Turkey.

Ott, Ursula (2013) It takes two to tango: a cross-cultural bargaining mechanism for international negotiations. In: Reading-UNCTAD International Business Conference: Contemporary Issues in International Business Theory; 8-9 Apr 2013, Reading, U.K.. (Unpublished)

Ott, Ursula F. (2013) International business research and game theory: looking beyond the prisoner’s dilemma. International Business Review, 22(2), pp. 480-491. ISSN (print) 0969-5931

Pierrakis, Yannis and Collins, Liam (2013) Banking on each other: peer-to-peer lending to business: evidence from funding circle. (Project Report) London, U.K. : NESTA. 43 p.

Pierrakis, Yannis (2013) The academic/research view on financing. In: European Institute of Innovation & Technology (EIT) Roundtable of Entrepreneurs 2013: Matching Entrepreneurship with Venture Capital; 11-13 Jul 2013, Grundlsee, Austria. (Unpublished)

Pina, Jose M., Dall'Olmo Riley, Francesca and Lomax, Wendy (2013) Generalizing spillover effects of goods and service brand extensions: a meta-analysis approach. Journal of Business Research, 66(9), pp. 1411-1419. ISSN (print) 0148-2963

Raman, Adam (2013) Developing sustainability innovations in supply chains. In: Sustainable Supply Chains with Economic Value; 6 Feb 2013, Johannesburg, South Africa. (Unpublished)

Raman, Adam and Benson, Vladlena (2013) Social media planning strategies. In: Using social media for your business; 24 Apr 2013, Kingston upon Thames, U.K.. (Unpublished)

Raman, Adam (2013) Sustainable development: getting it right. Business Magazine (Mauritius)(1068),

Raman, Adam, Davies, Iain and Elson, Paul (2013) The development and diffusion of sustainability innovations in business networks: managing hazardous waste between a major pharmaceutical client and a major environmental waste management supplier. In: Academy of Marketing (AM) Conference 2013: Marketing Relevance; 8-11 Jul 2013, Cardiff, Wales.

Raman, Adam (2013) The limitations of current strategic management and marketing frameworks in the formulation and implementation of social media strategies: the need for newer theoretical perspectives. In: The 4th Annual Faculty of Business and Law Conference: Emerging Issues in Business and Law; 10 May 2013, Kingston Upon Thames, U.K.. (Unpublished)

Singh, Jaywant, Galan-Ladero, Mercedes and Kalafatis, Stavros (2013) The role of corporate social responsibility in consumer evaluation of cobrands. In: 42nd European Marketing Academy (EMAC) Annual Conference 2013: Lost in Translation: Marketing in an Interconnected World; 4-7 Jun 2013, Istanbul, Turkey.

Singh, Jaywant and Galan-Ladero, Mercedes (2013) The role of ethical self-identity in consumer evaluation of CSR-based brand alliances. In: 12th International Congress on Public and Non-Profit Marketing; 13-14 Jun 2013, The Canary Islands, Spain. (Unpublished)

de Cassia Monteiro Afonso, Rita, Bartholo, Roberto, Kleine, Dorothea and Brightwell, Maria das Gracas (2013) Sobre palavras e atos no consumo sustentavel no Brasil: os 'aparentes paradoxos' de uma pesquisa qualitativa. Sustentabilidade em Debate, 4(1), pp. 185-207. ISSN (print) 2177-7675

2012

Abubakar, Yazid Abdullahi (2012) Entrepreneurship and bottom of the pyramid (BOP) markets: the mediating role of human capital in a developing country. In: 2nd Annual Conference of the Academy of International Business Middle East North Africa Chapter (AIB-MENA): Managing in Uncertain Times; 13-15 Jan 2012, Dubai, United Arab Emirates. ISSN (online) 2220-4547 (Unpublished)

Abubakar, Yazid Abdullahi (2012) Information technology in bottom of the pyramid (BOP) markets: impact on entrepreneurship rates in developing countries. In: 2nd Annual Conference of the Academy of International Business Middle East North Africa Chapter (AIB-MENA): Managing in Uncertain Times; 13-15 Jan 2012, Dubai, United Arab Emirates. ISSN (online) 2220-4547 (Unpublished)

Anderson, Deborah and Lynn, James (2012) Developing principles for mobile marketing communications. In: Academy of Marketing (AM) Conference 2012: Marketing: catching the technology wave; 2-5 Jul 2012, Southampton, U.K.. ISBN 9780854329472

Anderson, Deborah and Petrov, Georgy (2012) Integrating skills into the curriculum: a case study in business. In: Morgan, Michelle, (ed.) Improving the student experience: a practical guide for universities and colleges. Abingdon, U.K. : Routledge. pp. 97-99. ISBN 9780415598798

Anderson, Deborah and Gurling, Catherine (2012) Making the most of pedagogic research: the case of "Experts and novices". In: Educational Research Forum; 15 Jun 2012, Kingston upon Thames, U.K.. (Unpublished)

Blankson, Charles, Kalafatis, Stavros, Cowan, Kirsten and Singh, Jaywant (2012) Market orientation and positioning strategy: review and propositions. In: 2012 Academy of Marketing Science (AMS) World Marketing Congress (WMC): Cultural Perspectives in Marketing: Thriving in a New World Economy; 28 Aug - 01 Sep 2012, Buckhead (Atlanta), Georgia, U.S..

Brightwell, Maria das Graças (2012) On the move and in the making: Brazilian culinary cultures in London. Canadian Journal of Latin American and Caribbean Studies, 37(74), pp. 51-80. ISSN (print) 0826-3663

Burchell, Kevin, Rettie, Ruth and Roberts, Tom (2012) Practice and energy know-how. In: Society for Social Studies of Science (4S) and European Association for the Study of Science and Technology (EASST) Conference 2012: Design and Displacement; 17-20 Oct 2012, Copenhagen, Denmark. (Unpublished)

Collins, Liam and Pierrakis, Yannis (2012) The venture crowd: crowdfunding equity investments into business. (Project Report) London, U.K. : NESTA. 36 p.

Dall'Olmo Riley, Francesca (2012) Changes in attitudes and behaviour. In: Australian and New Zealand Marketing Academy (ANZMAC) Conference 2012; 03-05 Dec 2012, Adelaide, Australia.

Dall'Olmo Riley, Francesca, Mcgill, John and Passera, Mark (2012) Investigating the relationship between ‘changes’ in attitudes and purchase behaviour. In: Academy of Marketing (AM) Conference 2012: Marketing: catching the technology wave; 2-5 Jul 2012, Southampton, U.K.. ISBN 9780854329472

Daskalaki, Maria (2012) Personal narratives and cosmopolitan identities: an autobiographical approach. Journal of Management Inquiry, 21(4), pp. 430-441. ISSN (print) 1056-4926

Day, Marc, Lichtenstein, Scott and Samouel, Phillip (2012) The nature of supply management operational capability and its impact on firm performance. In: British Academy of Management (BAM) Conference 2012: Management Research Revisited: Prospects for Theory and Practice; 11-13 Sep 2012, Cardiff, U.K.. ISBN 9780954960858

East, Robert, Uncles, Mark and Lomax, Wendy (2012) Distortions in retrospective word-of-mouth measurement. In: Academy of Marketing (AM) Conference 2012: Marketing: catching the technology wave; 2-5 Jul 2012, Southampton, U.K.. ISBN 9780854329472

East, Robert, Uncles, Mark, Romaniuk, Jenni and Lomax, Wendy (2012) Error in retrospective word-of-mouth measurement. In: 41st European Marketing Academy (EMAC) Annual Conference 2012: Marketing to Citizens: Going beyond Customers and Consumers; 22-25 May 2012, Lisbon, Portugal. ISBN 9789897320040

East, Robert, Grandcolas, Ursula, Dall'Olmo Riley, Francesca and Lomax, Wendy (2012) Reasons for switching service providers. Australasian Marketing Journal, 20(2), pp. 164-170. ISSN (print) 1441-3582

East, Robert, Uncles, Mark, Romaniuk, Jenni and Lomax, Wendy (2012) The mechanics of innovation diffusion. In: Australian and New Zealand Marketing Academy (ANZMAC) Conference 2012; 03-05 Dec 2012, Adelaide, Australia. (Unpublished)

Faroughian, Frank F., Kalafatis, Stavros P., Ledden, Lesley, Samouel, Philip and Tsogas, Markos H. (2012) Value and risk in business-to-business e-banking. Industrial Marketing Management, 41(1), pp. 68-81. ISSN (print) 0019-8501

Fitkov-Norris, Elena, Vahid, Samireh and Hand, Chris (2012) Evaluating the impact of categorical data encoding and scaling on neural network classification performance: the case of repeat consumption of identical cultural goods. In: Jayne, Chrisina , Yue, Shigang and Iliadis, Lazaros S., (eds.) Engineering Applications of Neural Networks: 13th International Conference, EANN 2012, London, UK, September 2012, Proceedings. London, U.K. : Springer. pp. 343-352. (Communications in Computer and Information Science, no. 311) ISBN 9783642329081

Hand, Chris and McGill, John (2012) Does arts audience behaviour conform to Dirichlet predictions? A cross-regional investigation. In: Academy of Marketing (AM) Conference 2012: Marketing: catching the technology wave; 2-5 Jul 2012, Southampton, U.K. ISBN 9780854329472

Hand, Chris and Judge, Guy (2012) Searching for the picture: forecasting UK cinema admissions using Google Trends data. Applied Economics Letters, 19(11), pp. 1051-1055. ISSN (print) 1350-4851

Harries, Tim (2012) Why most "at-risk" homeowners do not protect their homes from flooding. In: Lamond, Jessica , Booth, Colin , Hammond, Felix and Proverbs, David, (eds.) Flood hazards: impacts and responses for the built environment. Boca Raton, Florida, U.S. : CRC Press. pp. 327-341. ISBN 9781439826256

Harries, Tim (2012) The anticipated emotional consequences of adaptive behaviour - impacts on the take-up of household flood-protection protective measures. Environment and Planning A, 44(3), pp. 649-668. ISSN (print) 0308-518X

Kalafatis, Stavros, Singh, Jaywant and Riley, Debra (2012) Intangibility as a determinant of consumer evaluation of co-branded services. In: 41st European Marketing Academy (EMAC) Annual Conference 2012: Marketing to Citizens: Going beyond Customers and Consumers; 22-25 May 2012, Lisbon, Portugal. ISBN 9789897320040

Kalafatis, Stavros P., Remizova, Natalia, Riley, Debra and Singh, Jaywant (2012) The differential impact of brand equity on B2B co-branding. Journal of Business & Industrial Marketing, 27(8), pp. 623-634. ISSN (print) 0885-8624

Kalafatis, Stavros P., Riley, Debra, Tsogas, Markos H. and Clodine-Florent, Jimmy (2012) The effects of source credibility and message variation on mail survey response behaviour. International Journal of Market Research, 54(3), pp. 391-406. ISSN (print) 1470-7853

Lowe, Sid, Ellis, Nick, Purchase, Sharon, Rod, Michel and Hwang, Ki-Soon (2012) Mapping alternatives: a commentary on Cova, B. et al. (2010). 'Navigating between dyads and networks'. Industrial Marketing Management, 41(2), pp. 357-364. ISSN (print) 0019-8501

Lowe, Sid and Hwang, Ki-Soon (2012) A NICE agenda for IMP research. Industrial Marketing Management, 41(4), pp. 706-714. ISSN (print) 0019-8501

Lowe, Sid, Purchase, Sharon and Ellis, Nick (2012) The drama of interaction within business networks. Industrial Marketing Management, 41(3), pp. 421-428. ISSN (print) 0019-8501

Mador, Martha, Sullivan, Sid, Springdal, Kent and Gander, Jonathan (2012) Keep off the grass: stakeholder consultation in parks services. In: British Academy of Management (BAM) Conference 2012: Management Research Revisited: Prospects for Theory and Practice; 11-13 Sep 2012, Cardiff, U.K. ISBN 9780954960858

Ott, Ursula F. (2012) In the land of the blind..... a model for double-sided uncertainty in international negotiatons. In: GAMES 2012: 4th World Congress of the Game Theory Society; 22-26 Jul 2012, Istanbul, Turkey. (Unpublished)

Ott, Ursula F. and Kimura, Yuko (2012) Patience is a virtue: an analysis of reactive bargaining behavior in international negotiations with or within multinational enterprises. In: Academy of International Business (AIB) 2012 Annual Meeting: Rethinking the Roles of Business, Government and NGOs in the Global Economy; 30 Jun - 03 Jul 2012, Washington, U.S.. (Unpublished)

Pierrakis, Ioannis (2012) Investments and innovation: regional venture capital activity, business innovation and an ecology of interactions. (PhD thesis), Cardiff University.

Pitsakis, Konstantinos, Biniari, Marina G. and Kuin, Thijs (2012) Resisting change: organizational decoupling through an identity construction perspective. Journal of Organizational Change Management, 25(6), pp. 835-852. ISSN (print) 0953-4814

Raman, Adam (2012) Developing a theoretical framework to evaluate the diffusion of sustainability ideas, products and processes within business networks. In: The 3rd Annual Faculty of Business and Law Conference: Emerging Issues in Business and Law; 8 May 2012, Kingston upon Thames, U.K.. (Unpublished)

Raman, Adam and Davies, Iain (2012) The diffusion of sustainability ideas, products and processes within business networks. In: 28th Industrial Marketing and Purchasing Group (IMP) Conference: Combining the Social and Technological Aspects of Innovation: Relationships and Networks; 11-15 Sep 2012, Rome, Italy. (Unpublished)

Rettie, Ruth, Burchell, Kevin and Riley, Debra (2012) Normalising green behaviours: a new approach to sustainability marketing. Journal of Marketing Management, 28(3-4), pp. 420-444. ISSN (print) 0267-257X

Roberts, Tom and Burchell, Kevin (2012) Electrickery: the social life of energy. In: Society for Social Studies of Science (4S) and European Association for the Study of Science and Technology (EASST) Conference 2012: Design and Displacement; 17-20 Oct 2012, Copenhagen, Denmark. (Unpublished)

Robinson, Helen and Toulititsis, Ilias (2012) Is our audience paying attention? Advertising avoidance across the media spectrum. In: Academy of Marketing (AM) Conference 2012: Marketing: catching the technology wave; 2-5 Jul 2012, Southampton, U.K.. ISBN 9780854329472

Romaniuk, Jenni, Bogomolova, Svetlana and Dall'Olmo Riley, Francesca (2012) Brand image and brand usage: is a forty-year-old empirical generalization still useful? Journal of Advertising Research, 52(2), pp. 243-251. ISSN (print) 0021-8499

Rose, Susan, Clark, Moira, Samouel, Phillip and Hair, Neil (2012) Online customer experience in e-retailing: an empirical model of antecedents and outcomes. Journal of Retailing, 88(2), pp. 308-322. ISSN (print) 0022-4359

Sheringham, Olivia and Brightwell, Maria das Graças (2012) Consuming, creating, contesting: Latin American diasporic practices. Canadian Journal of Latin American and Caribbean Studies, 37(74), pp. 11-16. ISSN (print) 0826-3663

Shi, Jin and Au-Yeung, Amelia Yuen Shan (2012) Exploring Chinese local retailers’ competitive advantage and capability from the innovation perspective. In: 10th Society of Asian Retailing and Distribution (SARD) Workshop: New Opportunity and Challenge for Asian Retail Development in the Next Decade; 30 Nov – 2 Dec 2012, Kobe, Japan. (Unpublished)

Singh, Jaywant, Kalafatis, Stavros and Mcgill, John (2012) Business-to-business brand extension into consumer markets: an investigation of consumer attitudes. In: International Conference on Contemporary Marketing Issues (ICCMI) 2012; 13-15 Jun 2012, Thessaloniki, Greece. ISBN 9789602871409

Singh, Jaywant, Kalafatis, Stavros, Blankson, Charles and Passera, Mark (2012) Consumer evaluation of cobrands: the role of brand positioning strategies. In: International Conference on Contemporary Marketing Issues (ICCMI) 2012; 13-15 Jun 2012, Thessaloniki, Greece. ISBN 9789602871409

Singh, Jaywant, Dall'Olmo Riley, Francesca, Hand, Christopher and Maeda, Mari (2012) Measuring brand choice in the older customer segment in Japan. International Journal of Market Research, 54(3), pp. 347-368. ISSN (print) 1470-7853

Singh, Jaywant, Scriven, John, Clemente, Maria, Lomax, Wendy and Wright, Malcolm (2012) New brand extensions: patterns of success and failure. Journal of Advertising Research, 52(2), pp. 234-242. ISSN (print) 0021-8499

Strobl, Andreas, Kronenberg, Christopher and Peters, Mike (2012) Entrepreneurial attitudes and intentions: assessing gender specific differences. International Journal of Entrepreneurship and Small Business (IJESB), 15(4), pp. 452-468. ISSN (print) 1476-1297

Trstenjak, Janja, Abubakar, Yazid Abdullahi and Mitra, Jay (2012) Regional disparities in entrepreneurial behaviour and activities in the United Kingdom and their impact on regional employment growth rates between 2004 and 2009. In: 35th Institute for Small Business and Entrepreneurship (ISBE) Annual Conference: Creating Opportunities through Innovation: Local Energy, Global Vision; 7-8 Nov 2012, Dublin, Ireland. ISBN 9781900862240

Uncles, Mark, Kennedy, Rachel, Nenycz-Thiel, Magda, Singh, Jaywant and Kwok, Simon (2012) In 25 years, across 50 categories, user profiles for directly competing brands seldom differ: affirming Andrew Ehrenberg’s principles. Journal of Advertising Research, 52(2), pp. 252-261. ISSN (print) 0021-8499

Vecchiato, Riccardo (2012) Environmental uncertainty, foresight and strategic decision making: an integrated study. Technological Forecasting and Social Change, 79(3), pp. 436-447. ISSN (print) 0040-1625

Vecchiato, Riccardo (2012) Strategic foresight and environmental uncertainty: a research agenda. Foresight, 14(5), pp. 387-400. ISSN (print) 1463-6689

Vecchiato, Riccardo (2012) Strategic foresight: matching environmental uncertainty. Technology Analysis & Strategic Management, 24(8), pp. 783-796. ISSN (print) 0953-7325

2011

Abubakar, Yazid Abdullahi (2011) High impact entrepreneurship in developing economies: key factors and relationship with poverty rates in Africa. In: 10th International Entrepreneurship Forum (IEF): Creating Social, Economic, Cultural and Personal Value; 9-11 Jan 2011, Bahrain. (Unpublished)

Abubakar, Yazid Abdullahi and Mitra, Jay (2011) Small firm innovation in non-clustered regions: comparing high and low agglomerations. In: 56th International Council for Small Business (ICSB) World Conference 2011: Back to the Future: Changes in Perspectives of Global Entrepreneurship and Innovation; 15-18 Jun 2011, Stockholm, Sweden. ISBN 9780981902838

Alpatova, Anastasia and Dall'Olmo Riley, Francesca (2011) Comparing brand personality measures. In: Academy of Marketing Conference 2011: Marketing fields forever; 05-07 Jul 2011, Liverpool, U.K.. (Unpublished)

Anderson, Deborah (2011) Developing sustainable pedagogic models in a turbulent environment. In: Society for Research into Higher Education (SRHE) Annual Research Conference 2011: Positive Futures for higher education; connections, communities and criticality; 7-9 Dec 2011, Newport, U.K..

Anderson, Deborah (2011) “Experts and novices”: can participative approaches to learning help the lonely academic writer? In: Academy of Marketing Conference 2011: Marketing fields forever; 05-07 Jul 2011, Liverpool, U.K.. (Unpublished)

Beaumont, Corrine (2011) Creative uses of blogging in a postgraduate entrepreneurship course: discussion and reflection of benefits, challenges and best practice. In: 2011 European Foundation for Management Development (EFMD): Entrepreneurship Conference: Does entrepreneurship matter? A view from educators, researchers, policy makers and entrepreneurs.; 21-22 Feb 2011, Tallinn, Estonia. (Unpublished)

Beaumont, Corrine (2011) Design thinking in healthcare: developing patient-centred communication materials for breast cancer detection. (PhD thesis), Buckinghamshire New University.

Beaumont, Corrine and Trueman, Jane (2011) Investigating the entrepreneurial mix:
a case study of postgraduate student business teams. In: 2011 European Foundation for Management Development (EFMD) Entrepreneurship Conference: Does entrepreneurship matter? A view from educators, researchers, policy makers and entrepreneurs.; 21-22 Feb 2011, Tallinn, Estonia. (Unpublished)

Benson, Vladlena, Anderson, Deborah and Ooms, Ann (2011) Educator's perceptions, attitudes and practices: blended learning in business and management education. Research in Learning Technology, 19(2), pp. 143-154. ISSN (print) 2156-7069

Burchell, Kevin and Rettie, Ruth (2011) Energy literacy and community action: shaping new low carbon practices at home and in a school. In: Royal Geographical Society (RGS) with the Institute of British Geographers (IBG) Annual International Conference 2011: The Geographical Imagination; 31 Aug - 2 Sep 2011, London, U.K.. (Unpublished)

Comi, Alice and Eppler, Martin J. (2011) Assessing the impact of visual facilitation on inter-organizational collaboration: an experimental study. Journal of Universal Computer Science, 17(10), pp. 1430-1454. ISSN (print) 0948-695X

Dall'Olmo Riley, Francesca, Pina, Jose Miguel and Bravo, Rafael (2011) Going downwards: how do consumers evaluate vertical extensions of luxury and prestige brands? In: European Academy of Marketing (EMAC) 40th Conference 2011; 24-27 May 2011, Ljubljana, Slovenia. (Unpublished)

Dall'Olmo Riley, Francesca, Pina, Jose M. and Bravo, Rafael (2011) Step-down vertical brand extensions of luxury and prestige car brands: exploratory results. In: The 2nd Annual Faculty of Business and Law Conference: Emerging Issues in Business and Law; 10 May 2011, Kingston upon Thames, U.K.. (Unpublished)

East, Robert, Lomax, Alice and Romaniuk, Jenni (2011) Do brand users give more word of mouth when they hear their brand recommended? In: Academy of Marketing Conference 2011: Marketing fields forever; 05-07 Jul 2011, Liverpool, U.K.. ISBN 9780956112234 (Unpublished)

East, Robert, Uncles, Mark, Lomax, Wendy and Robinson, Helen (2011) Explaining the behavior of the older consumer. In: European Academy of Marketing (EMAC) 40th Conference 2011; 24-27 May, Ljubljana, Slovenia. (Unpublished)

East, Robert, Romaniuk, Jenni and Lomax, Wendy (2011) The NPS and the ACSI: a critique and an alternative metric. International Journal of Market Research, 53(3), pp. 327-346. ISSN (print) 1470-7853

Evans, Yara, Brightwell, Maria das Graças, Dias, Gustavo, Sheringham, Olivia, Souza, Ana, Souza, Cleverson and Tonhati, Tânia (2011) "Em busca de uma vida melhor”: brasileiras e brasileiros em Londres. Temas de Antropología y Migración(2), pp. 132-151. ISSN (print) 1853-354X

Hand, Chris (2011) Do arts audiences act like consumers? Managing Leisure, 16(2), pp. 88-97. ISSN (print) 1360-6719

Hand, Chris and Singh, Jaywant (2011) Gambling purchases in England: an empirical analysis of behavioural segments. In: Academy of Marketing Conference 2011: Marketing fields forever; 05-07 Jul 2011, Liverpool, U.K.. (Unpublished)

Harries, Tim (2011) CHARM project. In: Changing User Behaviour in Buildings; 24 Mar 2011, London, U.K..

Harries, Tim, Rettie, Ruth and Burchell, Kevin (2011) Practice theory and household energy consumption. In: Royal Geographical Society (RGS) with the Institute of British Geographers (IBG) Annual International Conference 2011: The Geographical Imagination; 31 Aug - 2 Sep 2011, London, U.K.. (Unpublished)

Harries, Tim and Penning-Rowsell, Edmund (2011) Victim pressure, institutional inertia and climate change adaptation: the case of flood risk. Global Environmental Change Part A, 21(1), pp. 188-197. ISSN (print) 0959-3780

Ledden, Lesley, Kalafatis, Stavros P. and Mathioudakis, Alex (2011) The idiosyncratic behaviour of service quality, value, satisfaction, and intention to recommend in higher education: an empirical examination. Journal of Marketing Management, 27(11-12), pp. 1232-1260. ISSN (print) 0267-257X

Lerner, Josh, Pierrakis, Yannis, Collins, Liam and Bravo Biosca, Albert (2011) Atlantic drift: venture capital performance in the UK and the US. (Project Report) London, U.K. : NESTA. 52 p. ISBN 9781848751262

Lowe, Sid, Hwang, Ki-Soon and Moore, Fiona (2011) Sensemaking and sojourner adjustment among Korean entrepreneurs in London (UK). Culture and Organization, 17(1), pp. 31-46. ISSN (print) 1475-9551

Mitra, Jay, Abubakar, Y.A. and Sagagi, M. (2011) Knowledge creation and human capital for development: the role of graduate entrepreneurship. Education + Training, 53(5), pp. 462-479. ISSN (print) 0040-0912

Ott, Ursula F. (2011) In the land of the blind..... a model for double sided uncertainty in international negotiatons. In: Institute for Operations Research and the Management Sciences (INFORMS) 2011 Annual Meeting: TransfORmation; 13-16 Nov 2011, Charlotte, U.S.. (Unpublished)

Ott, Ursula F. (2011) The influence of cultural activity types on buyer-seller negotiations: a game theoretical framework for intercultural negotiations. International Negotiation, 16(3), pp. 427-450. ISSN (print) 1382-340X

Pesonen, Juho, Komppula, Raija, Kronenberg, Christopher and Peters, Mike (2011) Understanding the relationship between push and pull motivations in rural tourism. Tourism Review, 66(3), pp. 32-49. ISSN (print) 1660-5373

Raman, Adam and Davies, Iain (2011) Developing a framework for researching CSR in a B2B context. In: Academy of Marketing Conference 2011: Marketing fields forever; 05-07 Jul 2011, Liverpool, U.K.. (Unpublished)

Raman, Adam (2011) The practice of CSR in B2B networks. In: 27th Industrial Marketing and Purchasing Group (IMP) Conference: The Impact of Globalisation on Networks and Relationship Dynamics; 1-3 Sep 2011, Glasgow, U.K.. (Unpublished)

Rettie, Ruth, Burchell, Kevin and Roberts, Tom (2011) Smart communities: shaping new low carbon norms through community action. In: The 2nd Annual Faculty of Business and Law Conference: Emerging Issues in Business and Law; 10 May 2011, Kingston upon Thames, U.K.. (Unpublished)

Rettie, Ruth, Barnham, Chris and Burchell, Kevin (2011) Social normalisation and consumer behaviour: using marketing to make green normal. (Working Paper) Kingston upon Thames, U.K. : Kingston Business School, Kingston University. 19 p. ISBN 9781872058795

Rod, Michel, Ellis, Nick, Lowe, Sid, Purchase, Sharon and Hwang, Ki-Soon (2011) Knowing and doing action-orientated research in business networks: the use of subjective personal introspection. In: Academy of Marketing Conference 2011: Marketing fields forever; 05-07 Jul 2011, Liverpool, U.K.. (Unpublished)

Romaniuk, Jenni, Nguyen, Cathy and East, Robert (2011) The accuracy of self-reported probabilities of giving recommendations. International Journal of Market Research, 53(4), pp. 507-522. ISSN (print) 1470-7853

Romaniuk, Jenny, Nguyen, Cathy and East, Robert (2011) The intended effect of WOM about TV programs. In: European Academy of Marketing (EMAC) 40th Conference 2011; 24-27 May 2011, Ljubljana, Slovenia. (Unpublished)

Singh, Jaywant, Kalafatis, Stavros, Riley, Debra and Ledden, Lesley (2011) Co-branding in higher education: an investigation of student attitudes. In: 6th International Conference on Higher Education Marketing ICHEM 2011; April 18-20, 2011, Cairo, Egypt.

Singh, Jaywant, Kalafatis, Stavros P., Riley, Debra and Ledden, Lesley (2011) Cobranding in higher education: an investigation of student attitudes. In: The 2nd Annual Faculty of Business and Law Conference: Emerging Issues in Business and Law; 10 May 2011, Kingston upon Thames, U.K.. (Unpublished)

Springdal, Kent and Kiwanuka, Keefa (2011) The impact of contractual funding on UK charity organisations. In: British Academy of Management (BAM) Conference 2011: Building and Sustaining High Performance Organisations in a Challenging Environment; 13-15 Sep 2011, Birmingham, U.K. ISBN 9780954960834

Studley, Matthew, Chambers, Simon, Rettie, Ruth and Burchell, Kevin (2011) Gathering and presenting social feedback to change domestic electricity consumption. In: PINC2011 @ CHI2011: The 2nd International Workshop on Persuasion, Influence, Nudge & Coercion through mobile devices; 08 May 2011, Vancouver, Canada. (Unpublished)

2010

Abubakar, Yazid Abdullahi and Mitra, Jay (2010) Entrepreneurial growth: comparing indigenous and international foreign firms. In: 55th International Council for Small Business (ICSB) World Conference 2010: Entrepreneurship: Bridging Global Boundaries; 24 - 27 Jun 2010, Cincinnati, U.S.. ISBN 9780981902821

Abubakar, Yazid Abdullahi and Mitra, Jay (2010) Entrepreneurship and high impact growth: comparing indigenous and foreign firms. In: 33rd Institute for Small Business and Entrepreneurship (ISBE) Conference: Looking to the future: economic and social regeneration through entrepreneurial activity; 2-4 Nov 2010, London, U.K.. ISBN 9781900862219

Abubakar, Yazid Abdullahi and Mitra, Jay (2010) Innovation performance in European regions: comparing manufacturing and services ICT subsectors. International Journal of Entrepreneurship and Innovation Management, 11(2), pp. 156-177. ISSN (print) 1368-275X

Abubakar, Yazid Abdullahi and Mitra, Jay (2010) Regional and global tensions in new product development: comparing high and low agglomeration regions. In: Academy of International Business (UK & Ireland Chapter) 37th Annual Conference: Regionalism & Globalisation; 8-10 Apr 2010, Dublin, Ireland. (Unpublished)

Au-Yeung, Amelia Yuen Shan and Lu, Jessica (2010) Consumer's own label buying behaviour: the case of grocery retailing in Taiwan. In: 8th SARD (Society of Asian Retailing and Distribution) Workshop: Interaction between International Retailers and Local Retailers in Emerging Markets: Retrospect and Prospects for the Future Program; 26 - 28 Nov 2010, Kobe, Japan.

Barnham, Chris (2010) Qualis? The qualitative understanding of essence. International Journal of Market Research, 52(6), pp. 757-773. ISSN (print) 1470-7853

Beaumont, Corrine [Designer] (2010) Using open online resources to enhance social learning. (Other) Brighton, U.K. : Art Design Media Subject Centre, The Higher Education Academy. 7 p.

Benson, Vladlena, Filippaios, Fragkiskos and Morgan, Stephanie (2010) Applications of social networking in students' life cycle. In: Wankel, Charles, (ed.) Cutting-edge social media approaches to business education: teaching with Linkedin, Facebook, Twitter, Second Life, and Blogs (PB). Greenwich, U.K. : Information Age Publishing. pp. 73-93. ISBN 9781617351167

Benson, Vladlena and Filippaios, Fragkiskos (2010) Effects of digital footprint on career management: evidence from social media in business education. In: Lytras, Miltiadis D. , Ordonez De Pablos, Patricia , Ziderman, Adrian , Roulstone, Alan , Maurer, Hermann and Imber, Jonathan B., (eds.) Knowledge Management, Information Systems, E-Learning, and Sustainability Research: Third World Summit on the Knowledge Society, WSKS 2010, Corfu, Greece, September 22-24, 2010. Proceedings, Part I. Berlin, Germany : Springer Berlin Heidelberg. pp. 480-486. (Communications in Computer and Information Science) ISSN (online) 1865-0929 ISBN 9783642163173

Benson, Vladlena, Filippaios, Fragkiskos and Morgan, Stephanie (2010) Online social networks: changing the face of business education and career planning. International Journal of eBusiness Management, 4(1), pp. 20-33. ISSN (online) 1835-5412

Benson, Vladlena, Morgan, Stephanie and Filippaios, Fragkiskos (2010) Social media and student lifecycle: impact on career success. In: Emerging Issues in Business and Law; 22 Jun 2010, Kingston upon Thames, U.K.. (Unpublished)

Benson, Vladlena and Anderson, Deborah (2010) Towards a strategic approach to the introduction of blended learning: Challenges faced and lessons learned. British Journal Of Educational Technology, 41(6), E129-E131. ISSN (print) 0007-1013

Buck, Trevor, Liu, Xiaohui and Ott, Ursula (2010) Long-term orientation and international joint venture strategies in modern China. International Business Review, 19(3), pp. 223-234. ISSN (print) 0969-5931

Burchell, Kevin and Rettie, Ruth (2010) Making energy social: integrating practice theory, the social norm approach and community action. In: European Association for the Study of Science and Technology (EASST) Conference 2010: Practicing Science and Technology, Performing the Social; 2-4 Sep 2010, Trento, Italy. (Unpublished)

Burchell, Kevin, Rettie, Ruth and Patel, Kavita (2010) Marketing social norms: what can the ‘social norm’ approach bring to social marketing? In: Academy of Marketing (AM) Conference 2010: Transformational Marketing; 6-8 Jul 2010, Coventry, U.K.. (Unpublished)

Dall'Olmo Riley, Francesca, Singh, Jaywant and Hand, Chris (2010) How differentiated are branded commodities: an empirical examination of consumer attitudes and behaviour. In: The six senses: the essentials of marketing : 39th European Marketing Academy (EMAC) Annual Conference; 01 - 04 Jun, 2010, Copenhagen, Denmark.

East, Robert and Lomax, W. (2010) Customer metrics for shares performance prediction: a review. In: Emerging Issues in Business and Law; 22 Jun 2010, Kingston upon Thames, U.K.. (Unpublished)

East, Robert, Kalafatis, Stavros, Lomax, Wendy and Robinson, Helen (2010) Gender and word of mouth. In: Academy of Marketing (AM) Annual Conference 2010: Transformational Marketing; 6-8 Jul 2010, Coventry, U.K..

Ellwood, Janie and Rettie, Ruth (2010) A comparison between text and image search in the context of online shopping for the UK women's fashion industry. In: The six senses: the essentials of marketing : 39th European Marketing Academy (EMAC) Annual Conference; 01 - 04 Jun, 2010, Copenhagen, Denmark.

Ennals, Richard (2010) Perplexity, ecology and technology. In: Lowe, Sid, (ed.) Managing in changing times: a guide for the perplexed manager. London, U.K. : Sage. pp. 179-192. ISBN 9788132102335

Gander, Jonathan (2010) Perplexity and strategy: moving towards an enrolment advantage paradigm. In: Lowe, Sid, (ed.) Managing in changing times: a guide for the perplexed manager. London, U.K. : Sage. pp. 261-278. ISBN 9788132102335

Gander, Jonathan (2010) The service profit model: what happens to service when price becomes the most important factor? (Other) Colchester, U.K. : Institute of Customer Service. (ICS Literature Reviews)

Haberberg, Adrian, Gander, Jonathan, Rieple, Alison, Helm, Clive and Martin-Castilla, Juan-Ignacio (2010) Institutionalizing idealism: the adoption of CSR practices. Journal of Global Responsibility, 1(2), pp. 366-381. ISSN (print) 2041-2568

Hand, Chris and Judge, Guy (2010) How stable is the seasonal pattern in cinema admissions? Evidence from the UK. Applied Economics Letters, 18(1), pp. 81-85. ISSN (print) 1350-4851

Hand, Christopher (2010) Book Review of: 'The Peacock Committee and UK broadcasting policy' by Tom O'Malley and Janet Jones (eds.). Journal of Cultural Economics, 34(3), pp. 241-243. ISSN (print) 0885-2545

Harries, Tim (2010) Review of the pilot flood protection grant scheme in a recently flooded area. (Technical Report) London, U.K. : Defra. 42 p. (R&D Technical Report, no. FD2651)

Kalafatis, Stavros, Ledden, L. and Mathioudakis, A. (2010) Re-specification of the theory of consumption values. In: Emerging Issues in Business and Law; 22 Jun 2010, Kingston upon Thames, U.K.. (Unpublished)

Kronenberg, Christopher, Ortner, Stefan, Peters, Mike and Zampol, Carmen (2010) Die Erfassung der Risikowahrnehmung von Unternehmern. In: Pechlaner, Harald , Raich, Margit , Schon, Silvia and Matzler, Kurt, (eds.) Change leadership: Den Wandel antizipieren und aktiv gestalten. Weisbaden, Germany : Gabler Verlag. pp. 247-274. ISBN 9783834923257

Kronenberg, Christopher and Strobl, Andreas (2010) Unternehmertum aus genderspezifischer Sicht. In: Pechlaner, Harald , Raich, Margit , Schon, Silvia and Matzler, Kurt, (eds.) Change leadership: Den Wandel antizipieren und aktiv gestalten. Wiesbaden, Germany : Gabler Verlag. pp. 121-149. ISBN 9783834923257

Ledden, Lesley and Kalafatis, Stavros (2010) The impact of time on perceptions of educational value. International Journal of Public Sector Management, 23(2), pp. 141-157. ISSN (print) 0951-3558

Lomax, Wendy, East, Robert and Harris, Patricia (2010) Conversation after consumption. In: The six senses: the essentials of marketing : 39th European Marketing Academy (EMAC) Annual Conference; 01 - 04 Jun, 2010, Copenhagen, Denmark.

Lowe, Sid (2010) Capra's kite. In: Lowe, Sid, (ed.) Managing in changing times: a guide for the perplexed manager. London, U.K. : Sage. pp. 65-113. ISBN 9788132102335

Lowe, Sid, ed. (2010) Managing in changing times: a guide for the perplexed manager. London, U.K. : Sage. 398p. ISBN 9788132102335

Lowe, Sid (2010) Shumacher's hierarchy. In: Lowe, Sid, (ed.) Managing in changing times: a guide for the perplexed manager. London, U.K. : Sage. pp. 3-63. ISBN 9788132102335

Lowe, Sid and Hwang, S.K. (2010) Time, process and discourse in business network research. In: Emerging Issues in Business and Law; 22 Jun 2010, Kingston upon Thames, U.K.. (Unpublished)

Mitra, Jay and Abubakar, Yazid A. (2010) Seeking legitimacy: new technology firm behaviour in nascent and established environments. In: Mitra, J. and Sagagi, M.S., (eds.) Readings on African entrepreneurship. Kano, Nigeria : Bayero University Kano and Essex Business School. pp. 109-130. ISBN 9789784958950

Nguyen, Cathy, Romaniuk, Jenni and East, Robert (2010) Understanding self-reported probabilities of giving word of mouth. In: The six senses: the essentials of marketing : 39th European Marketing Academy (EMAC) Annual Conference; 01 - 04 Jun, 2010, Copenhagen, Denmark.

Ott, Ursula F. (2010) A model of double sided uncertainty in international negotiations. In: 36th European International Business Academy (EIBA) Annual Conference: IB’s Role in Building a Better and Stronger Global Economy; 9-11 Dec 2010, Porto, Portugal. (Unpublished)

Pierrakis, Yannis (2010) Venture capital: now and after the dotcom crash. (Project Report) London, U.K. : NESTA. 41 p. ISBN 9781848750968

Purchase, Sharon, Lowe, Sid and Ellis, Nick (2010) From 'taking' network pictures to 'making' network pictures: a new metaphorical manifesto for industrial marketing research. Journal of Organizational Change Management, 23(5), pp. 595-615. ISSN (print) 0953-4814

Rettie, Ruth and Burchell, Kevin (2010) CHARM: The 'social norm approach' from a practice perspective. In: European Association for the Study of Science and Technology (EASST) Conference 2010: Practicing Science and Technology, Performing the Social; 2-4 Sep 2010, Trento, Italy. (Unpublished)

Rettie, Ruth, Burchell, Kevin, Eslambolchilar, Parisa, Studley, Matthew, Byrne, Richard, Chambers, Simon and Patel, Kavita (2010) CHARM: the social norm approach to sustainable behaviour change. In: Digital Futures 2010 - Digital Economy All Hands Meeting; 11 - 13 Oct 2010, Nottingham, U.K.. (Unpublished)

Rettie, Ruth (2010) The consumer evaporates: insights from practice theory. In: The six senses: the essentials of marketing : 39th European Marketing Academy (EMAC) Annual Conference; 01 - 04 Jun, 2010, Copenhagen, Denmark.

Rettie, Ruth and Burchell, K. (2010) The social norm approach to sustainable behaviour change: the CHARM project. In: Emerging Issues in Business and Law; 22 Jun 2010, Kingston upon Thames, U.K.. (Unpublished)

Singh, J., Dall'Olmo Riley, F. and Hand, C. (2010) How differentiated are branded commodities: an empirical examination of consumer attitudes and behaviour. In: Emerging Issues in Business and Law; 22 Jun 2010, Kingston upon Thames, U.K.. (Unpublished)

Singh, Jaywant (2010) Loyalty to product variants. Saarbrucken, Germany : LAP Lambert Academic Publishing. 244p. ISBN 9783838346465

Singh, Jaywant and Clemente, Maria (2010) Understanding loyalty to new brands: an empirical examination of brand performance and repeat purchase behaviour. In: Academy of Marketing Conference; 06 - 09 Jul 2010, Coventry, U.K.. (Unpublished)

Soane, Emma, Schubert, Iljana, Challenor, Peter, Lunn, Rebecca, Narendran, Sunitha and Pollard, Simon (2010) Flood perception and mitigation: the role of severity, agency and experience in the purchase of flood protection, and the communication of flood information. Environment and Planning A, 42(12), pp. 3023-3038. ISSN (print) 0308-518X

Uncles, Mark D., East, Robert and Lomax, Wendy (2010) Market share is correlated with word-of-mouth volume. Australasian Marketing Journal (AMJ), 18(3), pp. 145-150. ISSN (print) 1441-3582

Vecchiato, Riccardo and Roveda, Claudio (2010) Foresight in corporate organizations. Technology Analysis & Strategic Management, 22(1), pp. 99-112. ISSN (print) 0953-7325

Vecchiato, Riccardo and Roveda, Claudio (2010) Strategic foresight in corporate organizations: handling the effect and response uncertainty of technology and social drivers of change. Technological Forecasting and Social Change, 77(9), pp. 1527-1539. ISSN (print) 0040-1625

Weiermair, Klaus and Kronenberg, Christopher (2010) Moving from traditional tourist products to cultural tourism experience: the case of Swarovski Crystal Worlds. In: Weiermair, Klaus , Keller, Peter , Pechlaner, Harald and Go, Frank M, (eds.) Innovation and entrepreneurship: strategies and processes for success in tourism. Berlin, Germany : Erich Schmidt Verlag. pp. 27-30. ISBN 9783503116119

2009

Abubakar, Yazid A. and Mitra, Jay (2009) Spatial dynamics of high impact firm: human capital, entrepreneurship and growth. In: 9th International Entrepreneurship Forum (IEF): Technology and Entrepreneurship: New Ventures and the Creative Use of Technologies; 16-18 Sep 2009, Istanbul, Turkey. (Unpublished)

Abubakar, Yazid Abdullahi and Mitra, Jay (2009) Entrepreneurship, growth and the high impact firm: comparing indigenous and foreign firms. In: RENT XXVIII: Research in Entrepreneurship and Small Business: Entrepreneurial Growth of the Firm; 19-20 Nov 2009, Budapest, Hungary.

Abubakar, Yazid Abdullahi and Mitra, Jay (2009) Sources of small firm innovation in low agglomeration: comparing high and low agglomeration regions. In: 54th International Council for Small Business (ICSB) World Conference 2009: The Dynamism of Small Business: Theory, Practice, and Policy; 21-24 Jun 2009, Seoul, Korea.

Anastassopoulos, George, Filippaios, Fragkiskos and Phillips, Paul (2009) An eclectic investigation of tourism multinationals: evidence from Greece. International Journal of Hospitality Management, 28(2), pp. 185-194. ISSN (print) 0278-4319

Au-Yeung, Amelia Yuen Shan and Lu, Jessica (2009) Development of retailers' own label products in Taiwan. Asia Pacific Journal of Marketing and Logistics, 21(4), pp. 540-554. ISSN (print) 1355-5855

Avetisyan, Karine and Dall'Olmo Riley, Francesca (2009) "Putting CSR marketing in its place": CSR, COO and the purchase of clothing. In: Academy of Marketing (AM) Annual Conference 2009: Putting Marketing in its Place; 7-9 Jul 2009, Leeds, U.K.

Benson, Vladlena, Filippaios, Fragkiskos and Morgan, Stephanie (2009) Evaluating student expectations: social networks in career development. In: Society for Research into Higher Education (SRHE) Annual Conference 2009: Challenging Higher Education: knowledge, policy and practice; 8-10 Dec 2009, Newport, U.K..

Burchell, Kevin, Franklin, Sarah and Holden, Kerry (2009) Public culture as professional science: final report of the ScoPE project (Scientists on public engagement: from communication to deliberation?). (Project Report) London, U.K. : London School of Economics and Political Science. 85 p.

Burchell, Kevin [Editor] and Holden, Kerry [Editor] (2009) The roles of social science in public dialogue on science and technology: report of a one-day stakeholder workshop, 4 July 2008. (Project Report) London, U.K. : BIOS, London School of Economics and Political Science. 23 p.

Cooper, Geoff , King, Andrew and Rettie, Ruth, eds. (2009) Sociological objects: reconfiguration of social theory. Ashgate Publishing Limited. 218p. ISBN 9780754672685

Dall'Olmo Riley, Francesca, ed. (2009) Brand management. London : Sage Publications Ltd. 1800p. (SAGE library in marketing) ISBN 9781848602083

Dall'Olmo Riley, Francesca (2009) Editor's introduction: brand management. In: Dall'Olmo Riley, Francesca, (ed.) Brand management. London : Sage Publications Ltd. (SAGE library in marketing) ISBN 9781848602083

Dall'Olmo Riley, Francesca, Scarpi, Daniele and Manaresi, Angelo (2009) Purchasing services online: a two-country generalization of possible influences. Journal of Services Marketing, 23(2), pp. 93-103. ISSN (print) 0887-6045

East, Robert (2009) Analysing customer complaining. (Other) London, U.K. : Institute of Customer Service.

East, Robert, Lomax, Wendy and Uncles, Mark (2009) Does mode of customer acquisition relate to reported recommendation, retention and spending? In: Australian and New Zealand Marketing Academy (ANZMAC) Conference 2009: Sustainable Management and Marketing; 30 Nov - 02 Dec 2009, Melbourne, Australia. ISBN 1863081585

East, Robert, Dall'Olmo Riley, Francesca, Lomax, Wendy and Harris, Patricia (2009) Evaluating and improving word-of-mouth measures. In: 38th European Marketing Academy (EMAC) Annual Conference 2009: Marketing and the Core Disciplines: Rediscovering References?; 26-29 May 2009, Nantes, France.

Filippaios, Fragkiskos, Papanastassiou, Marina, Pearce, Robert and Rama, Ruth (2009) New forms of organisation and R&D internationalisation among the world's 100 largest food and beverages multinationals. Research Policy, 38(6), pp. 1032-1043. ISSN (print) 0048-7333

Franklin, Sarah, Burchell, Kevin and Holden, Kerry (2009) Public culture as professional science. In: Society for Social Studies of Science (4S) Annual Meeting 2009; 28-31 Oct 2009, Washington DC, U.S.. (Unpublished)

Hand, Chris (2009) Modelling patterns of attendance at performing arts events: the case of music in the United Kingdom. Creative Industries Journal, 2(3), pp. 259-273. ISSN (print) 1751-0694

Hand, Chris, Dall'Olmo Riley, Francesca, Harris, Patricia, Singh, Jaywant and Rettie, Ruth (2009) Online grocery shopping: the influence of situational factors. European Journal of Marketing, 43(9/10), pp. 1205-1219. ISSN (print) 0309-0566

Hand, Christopher and Chen, Hsin (2009) Grocery brand loyalty transfer from in-store to online. In: Academy of Marketing (AM) Annual Conference 2009: Putting Marketing in its Place; 7-9 Jul 2009, Leeds, U.K..

King, Andrew and Rettie, Ruth (2009) Concluding thoughts: reconfigurations of social theory. In: Cooper, Geoff , King, Andrew and Rettie, Ruth, (eds.) Sociological objects: reconfiguration of social theory. Ashgate Publishing Limited. pp. 191-202. ISBN 9780754672685

Mason, Colin and Pierrakis, Yannis (2009) Venture capital, the regions and public policy: the United Kingdom since the post-2000 technology crash. In: 32nd Institute for Small Business and Entrepreneurship (ISBE) Conference: Celebrating 3 decades of excellence in education, research and practice: at the cutting edge of international entrepreneurship; 3-6 Nov 2009, Liverpool, U.K.. ISBN 9781900862165

Mason, Colin and Pierrakis, Yannis (2009) Venture capital, the regions and public policy: the United Kingdom since the post-2000 technology crash. In: Regional Studies Association (RSA) Winter Conference 2009: Global Recession: Regional Impacts on Housing, Jobs, Health and Wellbeing; 27 Nov 2009, London, U.K.. (Unpublished)

Mitra, Jay and Abubakar, Yazid Abdullahi (2009) Entrepreneurial growth and labour market dynamics: spatial factors in the consideration of relevant skills and firm growth in the creative industries. In: 54th International Council for Small Business (ICSB) World Conference 2009: The Dynamism of Small Business: Theory, Practice, and Policy; 21-24 Jun 2009, Seoul, Korea.

Ott, Ursula F. (2009) A bargaining model for international negotiations from a reactive perspective. In: Academy of International Business (AIB) 2009 Annual Meeting: Is the World Flat or Spiky? Implications for Global Strategies; 27-30 Jun 2009, San Diego, U.S.. (Unpublished)

Papanastassiou, Marina, Pearce, Robert and Filippaios, Fragkiskos (2009) Strategic internalization and the growth of the multinational firm. In: Papanastassiou, Marina and Pearce, Robert, (eds.) The strategic development of multinationals: subsidiaries and innovation. Basingstoke, U.K : Palgrave Macmillan. pp. 43-56. ISBN 9780230551336

Pierrakis, Yannis and Westlake, Stian (2009) Reshaping the UK economy: the role of public investment in financing growth. (Project Report) London, U.K. : NESTA. 32 p. ISBN 9781848750463

Pina, Jose Miguel, Dall'Olmo Riley, Francesca and Lomax, Wendy (2009) Feedback effects of good and service brand extensions: a meta-analysis approach. In: 38th European Marketing Academy (EMAC) Annual Conference 2009: Marketing and the Core Disciplines: Rediscovering References?; 26-29 May 2009, Nantes, France.

Rettie, Ruth, Studley, Matt and Barnham, Chris (2009) CHARM: social norms marketing for energy efficiency. In: First European Conference on Energy Efficiency and Behaviour 2009: Connecting Policy, Theory and Practice; 18-20 Oct 2009, Maastricht, The Netherlands.

Rettie, Ruth and Barnham, Christopher (2009) Improving response to sustainability initiatives: making green 'normal'. In: 38th European Marketing Academy (EMAC) Annual Conference 2009: Marketing and the Core Disciplines: Rediscovering References?; 26-29 May 2009, Nantes, France.

Rettie, Ruth and Barnham, Christopher (2009) Making green 'normal': improving the success of sustainability initiatives. In: Academy of Marketing (AM) Annual Conference 2009: Putting Marketing in its Place; 07 - 09 Jul 2009, Leeds, U.K.

Rettie, Ruth (2009) Mobile phone communication: extending Goffman to mediated interaction. Sociology, 43(3), pp. 421-438. ISSN (print) 0038-0385

Rettie, Ruth (2009) SMS: exploiting the interactional characteristics of near-synchrony. Information, Communication & Society, 12(8), pp. 1131-1148. ISSN (print) 1369-118X

Rieple, Alison, Haberberg, Adrian and Gander, Jonathan (2009) Hybrid organizations as a strategy for supporting new product development. In: Lockwood, Thomas and Walton, Thomas, (eds.) Corporate creativity: developing an innovative organization. New York, U.S. : Allworth Press. pp. 199-210. ISBN 9781581156560

Rieple, Alison and Gander, Jonathan (2009) Product development within a clustered environment: the case of apparel design firms. Creative Industries Journal, 2(3), pp. 273-289. ISSN (print) 1751-0694

Riley, Debra, Kalafatis, Stavros and Manoocherhi, Farideh (2009) The impact of entrepreneurial orientation and managerial resources on corporate venture outcomes. International Journal of Entrepreneurship and Innovation Management, 9(3), pp. 242-266. ISSN (print) 1476-1297

Singh, Jaywant and Maeda, Mari (2009) Brand purchasing among older customers in Japan. In: Australian and New Zealand Marketing Academy (ANZMAC) Conference 2009: Sustainable Management and Marketing; 30 Nov - 02 Dec 2009, Melbourne, Australia. ISBN 1863081585

Singh, Jaywant, Hand, Chris and Chen, Hsin (2009) Differentiation in a branded commodity category: tapping into the behavioural data. In: Australian and New Zealand Marketing Academy (ANZMAC) Conference 2009: Sustainable Management and Marketing; 30 Nov - 02 Dec 2009, Melbourne, Australia. ISBN 1863081585

Soane, Emma, Schubert, Iljana, Challenor, Peter, Lunn, Rebecca, Narendran, Sunitha and Pollard, Simon (2009) The effects of flood experience, perceptions and trust on flood protection purchase. In: Society for Judgment and Decision Making (SJDM) 30th Annual Conference; 20-23 Nov 2009, Boston, U.S..

Uncles, Mark, East, Robert and Lomax, Wendy (2009) Market share and the volume of word of mouth. In: Academy of Marketing (AM) Annual Conference 2009: Putting Marketing in its Place; 7-9 Jul 2009, Leeds, U.K..

2008

Abubakar, Yazid Abdullahi (2008) Factors influencing innovation in European knowledge regions: comparing manufacturing and services ICT sub-sectors. In: 8th International Entrepreneurship Forum (IEF): Creativity and Entrepreneurship: Imperatives for Sustainable Global Based Knowledge Economy; 17-19 Dec 2008, Ahmedabad, India. (Unpublished)

Barnham, Chris (2008) Instantiation - Reframing brand communication. International Journal of Market Research, 50(2), pp. 203-220. ISSN (print) 1470-7853

Bird, Rachel and Raman, Adam (2008) Analysis of factors contributing to the appropriate formulation, implementation and control of CSR. In: Academy of Marketing (AM) Annual Conference 2008 - Reflective marketing in a material world; 8-10 Jul 2008, Aberdeen, U.K..

Bird, Rachel and Raman, Adam (2008) A qualitative analysis of factors contributing to 'appropriate' corporate social responsibility and an examination of the extent to which appropriate CSR is adopted by ten multinational companies. In: 37th European Marketing Academy (EMAC) Annual Conference 2008: Marketing Landscapes: A Pause for Thought; 27-30 May 2008, Brighton, U.K..

Blankson, Charles, Kalafatis, Stavros P, Cheng, Julian Ming-Sung and Hadjicharalambous, Costas (2008) Impact of positioning strategies on corporate performance. Journal of Advertising Research, 48(1), pp. 106-122. ISSN (print) 0021-8499

Blythe, Jim and Rettie, Ruth (2008) Guest editorial: theory in practice. Qualitative Market Research: An International Journal, 11(4), ISSN (print) 1352-2752

Burchell, Kevin (2008) UK scientists reflect on an engagement world. In: Society for Social Studies of Science (4S) and European Association for the Study of Science and Technology (EASST) Conference 2008: Acting with Science, Technology and Medicine; 20-23 Aug 2008, Rotterdam, The Netherlands. (Unpublished)

Burchell, Kevin (2008) "We are probably unique in Britain": scalar discourses of science and society. In: Royal Geographical Society (RGS) with the Institute of British Geographers (IBG) Annual International Conference 2008: Geographies that Matter; 27-29 Aug 2008, London, U.K.. (Unpublished)

Chell, Elizabeth (2008) Social enterprise and entrepreneurship: towards a convergent theory of the entrepreneurial process. In: Blackburn, Robert and Brush, Candida G., (eds.) Small business and entrepreneurship. London, U.K. : Sage Publications Ltd. (SAGE Library in Business and Management) ISBN 9781412934374

Collins, Alan, Hand, Chris and Linnell, Maggie (2008) Analyzing repeat consumption of identical cultural goods: some exploratory evidence from moviegoing. Journal of Cultural Economics, 32(3), pp. 187-199. ISSN (print) 0885-2545

Dall'Olmo Riley, Francesca, Hand, Chris, Harris, Patricia, Rettie, Ruth, Robinson, Helen and Singh, Jaywant (2008) Now I shop, now I don't: situational triggers of online grocery shopping behaviour. In: 37th European Marketing Academy (EMAC) Annual Conference 2008: Marketing Landscapes: A Pause for Thought; 27-30 May 2008, Brighton, U.K..

East, Robert, Wright, Malcolm and Vanhuele, Marc (2008) Consumer behaviour: applications in marketing. London, U.K. : Sage Publications Ltd. 334p. ISBN 9781412934312

East, Robert and Uncles, Mark D. (2008) In praise of retrospective surveys. Journal of Marketing Management, 24(9), pp. 929-944. ISSN (print) 0267-257X

East, Robert, Hammond, Kathy and Lomax, Wendy (2008) Measuring the impact of positive and negative word of mouth on brand purchase probability. International Journal of Research in Marketing, 25(3), pp. 215-224. ISSN (print) 0167-8116

East, Robert (2008) Satisfaction's consequences. (Talk with slides). London, U.K. : Henry Stewart Talks. (24 min.) (Marketing and management collection: Improving the customer experience)

Filippaios, Fragkiskos and Stoian, Carmen (2008) Foreign direct investment and aid: engines for growth in transition economies? In: Academy of International Business (AIB) 2008 Annual Meeting: Knowledge Development and Exchange in International Business Networks; 30 Jun - 03 Jul 2008, Milan, Italy.

Filippaios, Fragkiskos and Rama, Ruth (2008) Globalisation or regionalisation? The strategies of the world's largest food and beverage MNEs. European Management Journal, 26(1), pp. 59-72. ISSN (print) 0263-2373

Filippaios, Fragkiskos and Kottaridi, Constantina (2008) Mapping foreign direct investment in UK regions: the role of environmental determinism and dynamism. In: Academy of International Business (AIB) 2008 Annual Meeting: Knowledge Development and Exchange in International Business Networks; 30 Jun - 03 Jul 2008, Milan, Italy.

Filippaios, Fragkiskos and Papanastassiou, Marina (2008) US outward foreign direct investment in the European Union and the implementation of the single market: empirical evidence from a cohesive framework. Journal of Common Market Studies, 46(5), pp. 969-1000. ISSN (print) 0021-9886

Giannoukou, Ioanna, Anastassopoulos, George and Filippaios, Fragkiskos (2008) Investigating multinationality and location's competitiveness in the tourism industry: evidence from South Mediterranean European countries. In: 34th European International Business Academy (EIBA) Annual Conference: International Business and the Catching-up Economies: Challenges and Opportunities; 11-13 Dec 2008, Tallinn, Estonia.

Gipp, Narissa, Kalafatis, Stavros and Ledden, Lesley (2008) Perceived value of corporate donations: an empirical investigation. International Journal of Nonprofit and Voluntary Sector Marketing, 13(4), pp. 327-346. ISSN (print) 1465-4520

Goodey, Caroline and East, Robert (2008) Testing the market maven concept. Journal of Marketing Management, 24(3-4), pp. 265-282. ISSN (print) 0267-257X

Hand, Chris, Dall'Olmo Riley, Francesca, Harris, Patricia and Rettie, Ruth (2008) Brand performance in the UK grocery market: does buying online make a difference? In: Academy of Marketing (AM) Annual Conference 2008 - Reflective marketing in a material world; 8-10 Jul 2008, Aberdeen, Scotland.

Hand, Chris and Judge, Guy (2008) How stable are the seasonal patterns in cinema admissions? Evidence from the UK. In: Association for Cultural Economics International (ACEI): 15th International Conference on Cultural Economics; 12-15 Jun 2008, Boston, USA.

Harries, Tim (2008) Feeling secure or being secure? Why it can seem better not to protect yourself against a natural hazard. Health, Risk & Society, 10(5), pp. 479-490. ISSN (print) 1369-8575

Harries, Tim (2008) Overcoming the barriers to household-level adaptation to flood risk. In: Samuels, P. , Huntington, S. , Allsop, W. and Harrop, J., (eds.) Flood risk management: research and practice. Leiden, Netherlands : CRC Press. pp. 999-1003. ISBN 9780415485074

Harris, Patricia, Dall'Olmo Riley, Francesca, Rettie, Ruth and Hand, Chris (2008) Offline to online: the transfer of store loyalty in grocery shopping in the UK. In: Academy of Marketing (AM) Annual Conference 2008 - Reflective marketing in a material world; 8-10 July 2008, Aberdeen, Scotland.

Ledden, Lesley and Kalafatis, Stavros (2008) The dynamic nature of customer value: an empirical examination of the passage of time on perceptions of educational value. In: International Conference on Higher Education Marketing (ICHEM) 2008: Marketising, Marketing and Higher Education; 2-4 Apr 2008, Krakow, Poland.

Lowe, Sid, Ellis, Nick and Purchase, Sharon (2008) Rethinking language in IMP research: networking processes in other words. Scandinavian Journal of Management, 24(4), pp. 295-307. ISSN (print) 0956-5221

Mador, Martha, Springdal, Kent and Dixon, Sarah (2008) Quasi-privatisation and corporate governance: a process perspective. Corporate Governance, 8(5), pp. 595-606. ISSN (print) 1472-0701

Masikunas, George (2008) A model to explain the "quasi-buying process" that module leaders use when choosing a main textbook. In: Academy of Marketing (AM) Annual Conference 2008 - Reflective marketing in a material world; 8-10 Jul 2008, Aberdeen, Scotland.

Moore, Fiona, Lowe, Sid and Hwang, Ki-Soon (2008) The translator as knowledge broker in the Korean business community in London (UK). In: 50th Annual meeting of the Academy of International Business; 30 June - 3 July 2008, Milan, Italy.

Morel, Catherine (2008) Private patrons in the development of a dynamic contemporary art market: does France need more private patrons? In: Robertson, Iain and Chong, Derrick, (eds.) The art business. Abingdon, U.K. : Routledge. pp. 99-114. ISBN 9780415391573

Ott, Ursula (2008) A game theoretical analysis of international negotiations from the perspective of multi-active bargainers. In: GAMES 2008: 3rd World Congress of the Game Theory Society; 13-17 Jul 2008, Evanston, U.S.. (Unpublished)

Ott, Ursula F. (2008) A game theoretical analysis of international negotiations from the perspective of linear-active bargainers. In: Academy of International Business (AIB) 2008 Annual Meeting: Knowledge Development and Exchange in International Business Networks; 30 Jun - 03 Jul 2008, Milan, Italy. (Unpublished)

Pierrakis, Yannis and Mason, Colin (2008) Shifting sands: the changing nature of the early stage venture capital market in the UK. (Project Report) London, U.K. : NESTA. 28 p. ISBN 9781848750289

Rettie, Ruth, Robinson, Helen, Radke, Anja and Ye, Xiajiao (2008) CAQDAS: a supplementary tool for qualitative market research. Qualitative Market Research: An International Journal, 11(1), pp. 76-88. ISSN (print) 1352-2752

Rettie, Ruth (2008) Interactional divergence notwithstanding technological convergence. In: Nyiri, Janos Kristof, (ed.) Integration and ubiquity: towards a philosophy of telecommunications convergence. Vienna, Austria : Passagen Verlag. ISBN 9783851658620

Rettie, Ruth (2008) Mobile phones as network capital: facilitating connections. Mobilities, 3(2), pp. 291-311. ISSN (print) 1745-0101

Rieple, Alison and Gander, Jonathan (2008) Micro-sized design firms and design outcomes within a clustered environment. In: 15th Annual Conference on Multi-Organizational Partnerships, Alliances and Networks (MOPAN); 25-27 Jun 2008, Boston, USA.

Roveda, Claudio and Vecchiato, Riccardo (2008) Foresight and innovation in the context of industrial clusters: the case of some Italian districts. Technological Forecasting and Social Change, 75(6), pp. 817-833. ISSN (print) 0040-1625

Schubert, Iljana and Soane, Emma (2008) Report of a pilot study of uncertainty, decision-making and communication of information about climate change and food safety. (Working Paper) Kingston upon Thames, U.K. : Kingston Business School, Kingston University. 16 p. ISBN 1872058345

Singh, Jaywant, Ehrenberg, Andrew and Goodhardt, Gerald (2008) Measuring customer loyalty to product variants. International Journal of Market Research, 50(4), pp. 513-532. ISSN (print) 1470-7853

Singh, Jaywant, Salmones Sanchez, Maria del Mar Garcia and Bosque, Igancio Rodriguez (2008) Understanding corporate social responsibility and product perceptions in consumer markets: a cross-cultural evaluation. Journal of Business Ethics, 80(3), pp. 597-611. ISSN (print) 0167-4544

Stoian, Carmen and Filippaios, Fragkiskos (2008) Dunning's eclectic paradigm: a holistic, yet context specific framework for analysing the determinants of outward FDI: evidence from international Greek investments. International Business Review, 17(3), pp. 349-367. ISSN (print) 0969-5931

Stoian, Carmen and Filippaios, Fragkiskos (2008) Foreign direct investment in Central, Eastern and South Eastern Europe: an eclectic approach to Greek investments. International Journal of Innovation and Entrepreneurship Management, 8(5), pp. 542-564. ISSN (print) 1368-275X

Stokes, David and Lomax, Wendy (2008) Marketing: a brief introduction. London : Thomson Learning. 448p. ISBN 9781844805525

Thurston, N., Finlinson, B., Williams, N., Shaw, J., Goudie, J. and Harries, T. (2008) Evaluating the benefits and limitations of property based flood resistance and resilience - a UK perspective. In: Samuels, P. , Huntington, S. , Allsop, W. and Harrop, J., (eds.) Flood risk management: research and practice. Leiden, Netherlands : CRC Press. pp. 979-987. ISBN 9780415485074

2007

Abubakar, Yazid and Mitra, Jay (2007) Developing a culture for entrepreneurship in the East of England: the value of social and human capital. Industry and Higher Education, 21(2), pp. 129-143. ISSN (print) 0950-4222

Adam, Antonis and Filippaios, Fragkiskos (2007) Foreign direct investment and civil liberties: a new perspective. European Journal of Political Economy, 23(4), pp. 1038-1052. ISSN (print) 0176-2680

Au-Yeung, Amelia Yuen Shan and Lu, Jessica (2007) Development of own label products by retailers in Taiwan: the past, the present and the future. In: Academy of Marketing (AM) Annual Conference 2007: Marketing Theory into Practice; 3-6 Jul 2007, Egham, U.K.

Au-Yeung, Amelia Yuen Shan (2007) Impacts of retail internationalisation on emerging markets: towards a theory using the network approach. In: 5th Society of Asian Retailing and Distribution: (SARD) Workshop: Public Policy and Retail Internationalization; 23-25 Nov 2007, Shanghai, China.

Au-Yeung, Amelia Yuen Shan, Foster, M. John and Yang, April (2007) Card payment anti-fraud systems: entry to the China market. In: European Institute for Advanced Studies Management (EIASM) 5th Workshop on International Strategy and Cross-Cultural Management; 28-29 Sep 2007, Istanbul, Turkey.

Blankson, Charles and Kalafatis, Stavros. P (2007) Congruence between positioning and brand advertising. Journal of Advertising Research, 47(1), pp. 79-94. ISSN (print) 0021-8499

Blankson, Charles and Kalafatis, Stavros (2007) Positioning strategies of international and multicultural-oriented service brands. Journal of Services Marketing, 21(6), pp. 435-450. ISSN (print) 0887-6045

Burchell, Kevin (2007) Boundary work, associative argumentation and switching in the advocacy of agricultural biotechnology. Science as Culture, 16(1), pp. 49-70. ISSN (print) 0950-5431

Burchell, Kevin (2007) Empiricist selves and contingent “others”: the performative function of the discourse of scientists working in conditions of controversy. Public Understanding of Science, 16(2), pp. 145-162. ISSN (print) 0963-6625

Burchell, Kevin and Davies, Sarah (2007) Public dialogue on science and technology as a new social space for democracy: two UK case studies. In: The British Sociological Association (BSA) Annual Conference 2007: Social Connections: Identities, Technologies, Relationships; 12-14 Apr 2007, London, U.K.. (Unpublished)

Chen, Hsin and Yogesh Kumar, Dwivedi (2007) Conceptualising the relationship between integration needs and integrations technologies adoption: comparing cases of SMEs with a large organisation. International Journal of Management and Enterprise Development, 4(4), pp. 459-476. ISSN (online) 1741-8127

Collins, Alan and Hand, Chris (2007) Analyzing repeat consumption of identical cultural goods: some exploratory evidence from moviegoing. In: 9th International Conference on Arts and Cultural Management; 08 - 11 Jul 2007, Valencia, Spain.

Dall'Olmo Riley, Francesca, Hand, Chris, Rettie, Ruth, Robinson, Helen, Singh, Jaywant and Harris, Patricia (2007) Adoption and motivational factors for online grocery shopping in the UK. In: Academy of Marketing (AM) Annual Conference 2007: Marketing Theory into Practice; 3-6 Jul 2007, Egham, U.K..

Dall'Olmo Riley, Francesca, Lomax, Wendy and Robinson, Helen (2007) Editorial: Academy of Marketing Conference 2007 "Marketing theory into Practice" Hosted by Kingston Business School. Journal of Marketing Management, 23(5-6), pp. 387-393. ISSN (print) 0267-257X

Dixon, Sarah, Meyer, Klaus and Day, Marc (2007) Dynamic capabilities and organisational transformation in the Russian oil industry. In: Strategic Management Society 27th Annual International Conference; 14-17 October 2007, San Diego, California.

Dixon, Sarah E.A. and Clifford, Anne (2007) Ecopreneurship: a new approach to managing the triple bottom line. Journal of Organizational Change Management, 20(3), pp. 326-345. ISSN (print) 0953-4814

Dixon, Sarah E.A., Meyer, Klaus E. and Day, Marc (2007) Exploitation and exploration learning and the development of organizational capabilities: a cross-case analysis of the Russian oil industry. Human Relations, 60(10), pp. 1493-1523. ISSN (print) 0018-7267

Dixon, Sarah E.A. and Day, Marc (2007) Leadership, administrative heritage and absorptive capacity. Leadership and Organization Development Journal, 28(8), pp. 727-748. ISSN (print) 0143-7739

East, Robert (2007) Researching word of mouth. Australasian Marketing Journal, 15(1), pp. 23-26. ISSN (print) 1441-3582

East, Robert, Hammond, Kathy and Wright, Malcolm (2007) The relative incidence of positive and negative word of mouth: a multi-category study. International Journal of Research in Marketing, 24(2), pp. 175-184. ISSN (print) 0167-8116

Filippaios, Fragkiskos and Stoian, Carmen (2007) Foreign direct investment and aid: engines for growth in transition economies? In: Business & Economics Society International (B&ESI) Conference; 16-20 Jul 2007, Antibes, France. (Unpublished)

Filippaios, Fragkiskos and Stoian, Carmen (2007) Foreign direct investment and aid: engines for growth in transition economies? (Working Paper) Canterbury, U.K. : University of Kent.

Filippaios, Fragkiskos (2007) Imported....multinational competitiveness. In: Kydoniatis, F, (ed.) Open MBA. Athens, Greece : Hellenic Letters. ISBN 9604428012

Filippaios, Fragkiskos and Kottaridi, Constantina (2007) Mapping foreign activities in UK regions: the role of environmental determinism and dynamism. In: 33rd European International Business Academy (EIBA) Annual Conference: International Business, Local Developments and Science-Technology Relationships; 13-15 Dec 2007, Catania, Italy.

Gander, Jonathan and Rieple, Alison (2007) How relevant is transaction cost economics to inter-firm relationships in the music industry? In: Towse, Ruth, (ed.) Recent developments in cultural economics. Cheltenham, U.K. : Edward Elgar Publishing. pp. 546-568. (International library of critical writings in economics) ISBN 9781845423858

Gander, Jonathan, Haberberg, Adrian and Rieple, Alison (2007) A paradox of alliance management: resource contamination in the recorded music industry. Journal of Organizational Behavior, 28(5), pp. 607-624. ISSN (print) 0894-3796

Hankinson, Philippa, Lomax, Wendy and Hand, Chris (2007) The time factor in re-branding organizations: its effects on staff knowledge, attitudes and behaviour in UK charities. Journal of Product and Brand Management, 16(4), pp. 236-246. ISSN (print) 1061-0421

Jones, D.F., Collins, A. and Hand, C. (2007) A classification model based on goal programming with non-standard preference functions with application to the prediction of cinema-going behaviour. European Journal of Operational Research, 117(1), pp. 515-524. ISSN (print) 0377-2217

Ledden, Lesley, Kalafatis, Stavros P. and Samouel, Phillip (2007) The relationship between personal values and perceived value of education. Journal of Business Research, 60(9), pp. 965-974. ISSN (online) 0148-2963

Lomax, Wendy and Raman, Adam (2007) Analysis and evaluation. Oxford, UK : Butterworth-Heinemann. 288p. (CIM Coursebook) ISBN 9780750685016

Lomax, Wendy and Raman, Adam (2007) The official CIM coursebook: analysis and evaluation. 2007-2008 syllabus. Oxford, U.K. : Butterworth-Heinemann. 268p. (CIM Coursebook) ISBN 9780750685016

Lowe, Sid, Moore, Fiona and Carr, Adrian N. (2007) Paradigmapping studies of culture and organization. International Journal of Cross Cultural Management, 7(2), pp. 237-251. ISSN (print) 1470-5958

Mitra, Jay, William, Gleave, Jun, Li and Abubakar, Yazid Abdullahi (2007) Developing an entrepreneurial culture in Thames Gateway South Essex. Entrepreneurship Research Project report summary. (Project Report) Southend on Sea, U.K. : Centre for Entrepreneurship Research, School of Entrepreneurship and Business, University of Essex. 42 p. (Unpublished)

Mitra, Jay and Abubakar, Yazid Abdullahi (2007) Learning to grow: how new, small, high technology firms acquire cognitive and socio-political legitimacy in their regions. In: 52nd International Council for Small Business (ICSB) World Conference 2007: At the Crossroads of East and West: New Opportunities for Entrepreneurship and Small Business; 13-15 Jun 2007, Turku, Finland.

Mitra, Jay and Abubakar, Yazid Abdullahi (2007) Seeking legitimacy: new technology firm behaviour in nascent and established environments. In: 30th Institute for Small Business and Entreprenuership (ISBE) Conference: International Entrepreneurship; 7-9 Nov 2007, Glasgow, U.K. ISBN 9781900862035

Palaskas, T, Papanastasiou, M and Filippaios, Fragkiskos (2007) The role of Greek multinational enterprises in the Greek economy and policies for their future growth and development. (Other) Athens, Greece : Foundation for Economic & Industrial Research. ISBN 9607536371

Rettie, Ruth (2007) Interactional divergence notwithstanding technological convergence. In: Towards a Philosophy of Telecommunications Convergence; 27-29 Sep 2007, Budapest, Hungary. (In Press)

Rettie, Ruth (2007) Mobile phone communication: facilitating social connections. In: British Sociological Association (BSA) Annual Conference 2007: Social Connections: Identities, Technologies, Relationships; 12-14 Apr 2007, London, U.K.. (Unpublished)

Rettie, Ruth (2007) Texters not talkers: phone aversion among mobile phone users. PsychNology Journal, 5(1), pp. 33-57. ISSN (online) 1720-7525

Rettie, Ruth, Robinson, Helen, Radke, Anja and Ye, Xiajiao (2007) The use of CAQDAS in the UK market research industry. In: CAQDAS 07 Conference Advances in Qualitative Computing; 18-20 Apr 2007, Egham, U.K..

Riley, Debra (2007) Factors affecting the pursuit of standards: a theoretical framework. The Marketing Review, 7(2), pp. 139-154. ISSN (print) 1469-347X

Robinson, Helen, Wysocka, Anna and Hand, Chris (2007) Internet advertising effectiveness: the effect of design for click-through rates for banner ads. International Journal of Advertising, 26(4), pp. 527-541. ISSN (print) 0265-0487

Robinson, Helen, Dall'Olmo Riley, Francesca, Rettie, Ruth and Rolls-Wilson, Gill (2007) The role of situational variables in online grocery shopping in the UK. The Marketing Review, 7(1), pp. 89-106. ISSN (print) 1469-347x

Rodgers, Shelly, Chen, Qimei, Wang, Ye, Rettie, Ruth and Alpert, Frank (2007) The web motivation inventory: replication, extension and application to internet advertising. International Journal of Advertising, 26(4), pp. 447-476. ISSN (print) 0265-0487

Scarpi, Daniele, Dall'Olmo Riley, Francesca and Manaresi, Angelo (2007) The role of service type, familiarity, contact and internet experience when shopping online for services. In: Evanschitzky, Heiner and Gopalkrishnan, R. Iyer, (eds.) E-services: opportunities and threats. Wiesbaden, Germany : Deutscher Universitäts-Verlag. pp. 133-156. (Applied Marketing Science / Angewandte Marketingforschung) ISBN 9783835008014

Whittaker, Graham, Ledden, Lesley and Kalafatis, Stavros P. (2007) A re-examination of the relationship between value, satisfaction and intention in business services. Journal of Services Marketing, 21(5), pp. 345-357. ISSN (print) 0887-6045

2006

Anastassopoulos, George, Filippaios, Fragkiskos and Phillips, Paul (2006) An 'eclectic' investigation of hotel multinationals' activities: evidence from the case Of Greece. In: 24th European Council on Hotel, Restaurant & Institutional Education (EuroCHRIE) Conference: In Search of Excellence for Tomorrow's Tourism, Travel and Hospitality; 25-28 Oct 2006, Thessaloniki, Greece.

Clifford, Anne and Dixon, Sarah E.A. (2006) Green-Works: a model for combining social and ecological entrepreneurship. In: Mair, Johanna , Robinson, Jeffrey and Hockerts, Kai, (eds.) Social entrepreneurship. Basingstoke, UK : Palgrave Macmillan. pp. 214-234. ISBN 1403996644

Collins, Alan and Hand, Chris (2006) Vote clustering in tournaments: what can Oscar tell us? Creativity Research Journal, 18(4), pp. 427-434. ISSN (print) 1040-0419

Day, Marc and Dixon, Sarah (2006) Stages of organisational transformation in transition economics. (Working Paper) Henley-on-Thames : Henley Management College. ISBN 1861812485

Dixon, S.E.A., Meyer, K.E. and Day, M. (2006) Exploitation and exploration learning and the development of organisational capability: a cross-case analysis of the Russian oil industry. (Working Paper) Kingston upon Thames, U.K : Kingston Business School, Kingston University. ISBN 1872058930

Dixon, Sarah E.A., Meyer, Klaus E. and Day, Marc (2006) Organizational transformation in transition economies: harnessing the power of learning. In: 48th Annual Meeting of the Academy of International Business; 23-26 June 2006, Beijing, China.

Dixon, Sarah Elizabeth Ann, Meyer, Klaus E. and Day, Marc (2006) Organizational learning and the development of operational capabilities: case studies of the Russian oil industry. In: 26th Strategic Management Society Annual International Conference; 29 October - 1 November 2006, Vienna, Austria.

East, Robert, Hammond, Kathy and Gendall, Philip (2006) Fact and fallacy in retention marketing. Journal of Marketing Management, 22(1), pp. 5-23. ISSN (online) 0267-257X

Ellis, Nick, Lowe, Sid and Purchase, Sharon (2006) Towards a re-interpretation of industrial networks:a discursive view of culture. IMP Journal, 1(2), pp. 20-40.

Filippaios, Fragkiskos (2006) Are energy prices strangling Kent's enterprises? Buying and Using Utilities, 12(Spring),

Filippaios, Fragkiskos, Hashai, Niron, Almor, Tamar, Papanastassiou, Marina and Rama, Ruth (2006) Choosing a growth path: internationalization, product diversification or both? (Working Paper) Canterbury, U.K. : University of Kent. 43 p.

Filippaios, Fragkiskos and Rama, Ruth (2006) Geographic patterns and cultural distance: the affiliates of the world's largest food and beverage MNEs. In: 32nd European International Business Academy (EIBA) Annual Conference: Regional and Business Location and Competitiveness; 7-9 Dec 2006, Fribourg, Switzerland.

Filippaios, Fragkiskos and Stoian, C (2006) Targeting the 'right countries' by the 'right type' of investor: an analysis of the determinents of Greek outward investment. In: 32nd European International Business Academy (EIBA) Annual Conference: Regional and Business Location and Competitiveness; 7-9 Dec 2006, Fribourg, Switzerland.

Filippaios, Fragkiskos and Stoian, Carmen (2006) Where to Odysseus? The quest of Greek firms to expand abroad. In: 33rd Academy of International Business - UK & Ireland Chapter (AIB-UKI) Conference: International Business in the Age of Anxiety; 07-08 Apr 2006, Manchester, U.K..

Filippaios, Fragkiskos and Stoian, Carmen (2006) Where to, Odysseus? The quest of Greek firms to expand abroad. Global Business and Economics Anthology, II, pp. 463-480. ISSN (print) 1553-1392

Filippaios, Fragkiskos (2006) The implications of the shift towards services in multinationals' activities: evidence from the Greek case. East-West Journal of Economics and Business, XI(2), pp. 81-105. ISSN (print) 1108-2992

Hankinson, Philippa and Lomax, Wendy (2006) The effects of re-branding large UK charities on staff knowledge, attitudes and behaviour. International Journal of Nonprofit and Voluntary Sector Marketing, 11(3), pp. 193-207. ISSN (print) 1465-4520

Iurcovich, Luis, Komninos, Nicos, Reid, Alasdair and Pierrakis, Yannis (2006) Mutual learning platform: blueprint for regional innovation benchmarking. (Project Report) Luxembourg : Innovation Regions in Europe Secretariat. 21 p.

King, Andrew and Rettie, Ruth (2006) Social knowledge? Recent challenges to social knowledge. In: 7th Inter-University Graduate Conference: Challenging the Boundaries in the Social Sciences; 20 May 2006, Cambridge, U.K.. (Unpublished)

Korczynski, Marek and Ott, Ursula (2006) The menu in society: mediating structures of power and enchanting myths of individual sovereignty. Sociology, 40(5), pp. 911-928. ISSN (print) 0038-0385

Ledden, L, Kalafatis, SP and Samouel, P (2006) The relationship between personal values and perceived value of education. In: 1st Symposium of the Academy of Marketing Special Interest Group; 2006, Cyprus.

Lomax, Wendy and Mador, Martha (2006) Corporate re-branding: from normative models to knowledge management. Journal of Brand Management, 14(1/2), pp. 82-95. ISSN (print) 1350-231X

Lomax, Wendy (2006) Professional post-graduate diploma: analysis and evaluation. London, U.K. : BPP Professional Education. 164p. (CIM Practice & Revision Kit) ISBN 0751727407

Matthews, Robin (2006) Corporate structure as a co-operative game: theory and applications (revised 2006). (Other) Kingston upon Thames, U.K. : Kingston Business School, Kingston University. 34 p. ISBN 1872058981

Ott, Ursula F. (2006) Incentives for the cultural adaptation process in an international joint venture. In: Academy of International Business (AIB) 2006 Annual Meeting: From the Silk Road to Global Networks: Harnessing the Power of People in International Business; 23-26 Jun 2006, Beijing, China. (Unpublished)

Ott, Ursula F. (2006) International joint ventures: an interplay of cooperative and noncooperative games under incomplete information. Basingstoke, U.K. : Palgrave Macmillan. 208p. ISBN 9780333968963

Ott, Ursula F. (2006) Cheating and incentive schemes in international joint ventures. In: Fai, Felicia M. and Morgan, Eleanor J., (eds.) Managerial issues in international business. Basingstoke, U.K. : Palgrave Macmillan. pp. 33-49. ISBN 9780230001930

Pierrakis, Yannis (2006) Regional growth poles: regional ingredients and innovative recipes for growth in European regions. In: 46th Congress of the European Regional Science Association: Enlargement, Southern Europe and the Mediterranean; 30 Aug - 3 Sep 2006, Volos, Greece. (Unpublished)

Rettie, R (2006) The social ordering of mobile phone communication. In: British Sociological Association Annual Conference 2006 - Sociology, Social Order(s) and Disorder(s); 21-23 April 2006, Harrogate, United Kingdom.

Rettie, Ruth (2006) Being there: the dissemination of humanness through mediated channels. In: European Association for the Study of Science and Technology (EASST) 2006 - Reviewing Humanness: Bodies, Technologies and Spaces; 23-26 August 2006, Lausanne, Switzerland.

Rettie, Ruth (2006) Book Review of: The logic of social research by A.L. Stinchcombe. The British Journal Of Sociology, 57(4), pp. 732-733. ISSN (print) 0007-1315

Rettie, Ruth (2006) CAQDAS versus desktop search engines: access without coding. In: ACS Conference. Words instead of numbers: the status of software in the qualitative research world; 29 September 2006, Imperial College, London, United Kingdom.

Rettie, Ruth, Robinson, Helen, Silver, H. and Radke, A. (2006) CAQDAS: a complement to traditional qualitative research analysis. In: 35th European Marketing Academy (EMAC) Annual Conference 2006: Sustainable Marketing Leadership: A Synthesis of Polymorphous Axioms, Strategies and Tactics; 23-26 May 2006, Athens, Greece.

Rettie, Ruth (2006) How text messages create connectedness. Receiver Magazine(15),

Scarpi, Daniele and Dall'Olmo Riley, Francesca (2006) E-commerce consumer and product characteristics. In: Khosrow-Pour, Mehdi, (ed.) Encyclopedia of e-commerce e-government and mobile commerce. London, U.K. : Idea Group Reference. pp. 296-301. ISBN 9781591407997

Trikka, Nefeli and East, Robert (2006) Investigating the price knowledge ladder. Journal of Empirical Generalisations in Marketing Science, 10(3), ISSN (online) 1326-4443

2005

Brabazon, Anthony, Silva, Arlindo, Ferra de Sousa, Tiago, O'Neill, Michael, Matthews, Robin and Costa, Ernesto (2005) Investigating strategic inertia using OrgSwarm. Informatica, 29(2), pp. 125-141. ISSN (print) 0350-5596

Cheng, Julian Ming-Sung, Kalafatis, Stavros, Sheen, Gwo-Ji and Wu, Laura Hsing-Jung (2005) Towards a typology of eChannels of distribution: an e-Tailer's perspective. International Journal of Electronic Business Management, 3(1), pp. 66-74. ISSN (print) 1728-2047

Clifford, A. and Dixon, S.E.A. (2005) Entrepreneurialism and embeddedness: a model for entrepreneurship. (Working Paper) Kingston upon Thames, U.K. : Kingston Business School, Kingston University. ISBN 1872058787

Clifford, Ann and Dixon, Sarah E.A. (2005) Entrepreneurialism and embeddedness: a model for entrepreneurship. In: 65th Academy of Marketing Annual Meeting: A New Vision of Management in the 21st Century; 05 - 10 Aug 2005, Honolulu, Hawaii, U.S..

Clifford, Anne and Dixon, Sarah (2005) Green-Works: un modelo de negocio que combina la iniciativa emprendedora social con la mejora del medio ambiente. Iniciativa Emprendedora, 48, pp. 69-79. ISSN (print) 1136-9752

Clifford, Anne E. and Dixon, Sarah E.A. (2005) Green-Works: a model for combining social and ecological entrepreneurship. In: International Social Entrepreneurship Research Conference; 22-24 April 2005, Barcelona, Spain.

Collins, Alan and Hand, Chris (2005) Analyzing moviegoing demand: an individual-level cross-sectional approach. Managerial and Decision Economics, 26(5), pp. 319-330. ISSN (print) 0143-6570

Collins, Alan, Hand, Chris and Ryder, Andrew (2005) The lure of the multiplex? The interplay of time, distance, and cinema attendance. Environment and Planning A, 37(3), pp. 483-501. ISSN (print) 0308-518X

Dall'Olmo Riley, Francesca and Scarpi, Daniele (2005) Drivers and barriers to online shopping: the interaction of product, consumer, and retailer factors. In: Clarke III, Irvine and Flaherty, Theresa B, (eds.) Advances in electronic marketing. London, U.K. : Idea Group Inc. Publishing. pp. 45-66. ISBN 9781591403227

Dixon, Sarah (2005) The importance of managerial resources in effecting transformational change: the case of the Russian oil industry. (Working Paper) Henley-on-Thames, UK : Henley Management College. ISBN 1861812132

Dixon, Sarah Elizabeth Ann, Day, Marc and Meyer, Klaus E. (2005) An integrative model for organizational transformation in transition economies. In: 25th Annual Strategic Management Society International Conference; 23-26 October 2005, Orlando, USA.

East, Robert, Gendall, Philip, Hammond, Kathy and Lomax, Wendy (2005) Consumer loyalty, singular, additive or interactive? Australasian Marketing Journal, 13(2), pp. 10-26. ISSN (online) 1441-3582

East, Robert, Hammond, Kathy, Lomax, Wendy and Robinson, Helen (2005) What is the effect of a recommendation? The Marketing Review, 5(2), pp. 145-157. ISSN (print) 1469-347x

Filippaios, Fragkiskos (2005) Foreign direct investment in the global village: a definition of neighbourhoods? In: Academy of International Business (AIB) 2005 Annual Meeting: Local Roots, Global Links; 09-12 Jul 2005, Québec City, Canada.

Filippaios, Fragkiskos and Stoian, Carmen (2005) Where to, Odysseus? The quest of Greek firms to expand abroad. (Working Paper) Canterbury, U.K. : University of Kent.

Filippaios, Fragkiskos, Anastassopoulos, Georges and Rama, Ruth (2005) The impact of internationalization on firms' performance: the case of the world's largest food & drink multinationals. In: 31st European International Business Academy (EIBA) Annual Conference: Landscapes and Mindscapes in a Globalized World; 10-13 Dec 2005, Oslo, Norway.

Filippaios, Fragkiskos (2005) The long journey of writing a PhD thesis. EIBA-zine(Issue 2), pp. 7-9.

Hand, Chris, Robinson, Helen and Wysocka, Anna (2005) Internet advertising effectiveness: the effect of design on click-through rates for banners. In: Conference of the Academy of Marketing: Marketing: Building Business, Shaping Society; 05 - 07 Jul 2005, Dublin, Ireland.

Harris, Patricia, Rettie, Ruth and Cheung, Chak Kwan (2005) Adoption and usage of M-commerce: a cross-cultural comparison of Hong Kong and the United Kingdom. Journal of Electronic Commerce Research, 6(3), pp. 210-224. ISSN (print) 1938-9027

Harris, Patricia, Rettie, Ruth and Cheung, Chak Kwan (2005) M-commerce: a cross-cultural study of adoption in the UK and Hong Kong. In: Academy of Marketing (AM) Annual Conference 2005: Marketing: Building Business, Shaping Society; 5-7 Jul 2005, Dublin, Ireland. (Unpublished)

Hashai, Niron, Almor, Tamar, Papanastassiou, Marina, Filippaios, Fragkiskos and Rama, Ruth (2005) Internationalization vs. business diversification - the impact of internal capability development. In: Academy of International Business (AIB) 2005 Annual Meeting: Local Roots, Global Links; 09-12 Jul 2005, Québec City, Canada.

Hashai, Niron, Almor, Tamar, Papanastassiou, Marina and Filippaios, Fragkiskos (2005) Internationalization vs. business diversification: the impact of internal capability development. In: 31st European International Business Academy (EIBA) Annual Conference: Landscapes and Mindscapes in a Globalized World; 10-13 Dec 2005, Oslo, Norway.

Kalafatis, Stavros P., Sarpong, Samuel and Sharif, Khurram J. (2005) An examination of the stability of operationalisations of multi-item marketing scales. International Journal of Market Research, 47(3), pp. 255-266. ISSN (online) 1470-7853

Korczynski, Marek and Ott, Ursula (2005) Sales work under marketization: the social relations of the cash nexus? Organization Studies, 26(5), pp. 707-728. ISSN (print) 0170-8406

Lomax, Wendy and Raman, Adam (2005) Analysis and evaluation. Oxford, UK : Elsevier Butterworth-Heinemann. 220p. (CIM Coursebook) ISBN 9780750666510

Lowe, Sid, Carr, Adrian N., Thomas, Michael and Lorraine, Watkins-Mathys (2005) The fourth hermeneutic in marketing theory. Marketing Theory, 5(2), pp. 185-203. ISSN (print) 1470-5931

MacMillan, Keith, Money, Kevin, Money, Arthur and Downing, Steve (2005) Relationship marketing in the not-for-profit sector: an extension and application of the commitment-trust theory. Journal of Business Research, 58(6), pp. 806-818. ISSN (online) 0148-2963

Rettie, Ruth (2005) Exploiting freely available software for social research. Social Research Update(48), pp. 1-4. ISSN (online) 1360-7898

Rettie, Ruth (2005) Presence and embodiment in mobile phone communication. PsychNology Journal, 3(1), pp. 16-34. ISSN (online) 1720-7525

Rettie, Ruth, Robinson, Helen, Silver, Christina and Radke, Anja (2005) Qualrus project: internet grocery shopping. In: CAQDAS Users Seminar; 13 June 2005, Guildford, United Kingdom.

Rettie, Ruth (2005) Social presence as presentation of self. In: The 8th Annual International Workshop on Presence; 21-23 September 2005, London, UK. ISBN 0955123208

Rettie, Ruth, Grandcolas, Ursula and Deakins, Bethan (2005) Text message advertising:response rates and branding effects. Journal of Targeting, Measurement and Analysis for Marketing, 13(4), pp. 304-312. ISSN (print) 0967-3237

Rettie, Ruth (2005) A mixed methods project on mobile phone interaction. In: CAQDAS Users Seminar; 5 June 2005, Guildford, United Kingdom.

Rieple, Alison, Haberberg, Adrian and Gander, Jonathan (2005) Hybrid organizations as a strategy for supporting new product development. Design Management Review, 16(1), pp. 48-55. ISSN (print) 1557-0614

Robinson, Helen, Harris, Patricia, Dall'Olmo Riley, Francesca, Rettie, Ruth and Rolls-Willson, Gill (2005) Antecedents and consequences of purchasing groceries online in the UK. In: Academy of Marketing (AM) Annual Conference 2005: Marketing: Building Business, Shaping Society; 05 - 07 Jul 2005, Dublin, Ireland.

Robinson, Helen, Dall'Olmo Riley, Francesca, Rettie, Ruth and Willson, Gill (2005) Drivers and barriers to purchasing groceries online in the U.K. In: 34th European Marketing Academy (EMAC) Annual Conference 2005: Rejuvenating Marketing: Contamination, innovation, integration; 24-27 May 2005, Milan, Italy.

Rodgers, Shelly, Jin, Yan, Rettie, Ruth, Alpert, Frank and Yoon, Doyle (2005) Internet motives of users in the United States, United Kingdom, Australia, and Korea: a cross-cultural replication of the WMI. Journal of Interactive Advertising, 6(1), pp. 79-89. ISSN (online) 1525-2019

Rungie, Cam, Laurent, Gilles, Dall'Olmo Riley, Francesca, Morrison, Donald G. and Roy, Tirthankar (2005) Measuring and modeling the (limited) reliability of free choice attitude questions. International Journal of Research in Marketing, 22(3), pp. 309-318. ISSN (online) 0167-8116

Scarpi, Daniele and Dall'Olmo Riley, Francesca (2005) L'acquisto di servizi via Internet. Micro & Macro Marketing, 14(1), pp. 49-64. ISSN (online) 1121-4228

Sharif, Khurram, Kalafatis, Stavros and Samouel, Phillip (2005) Cognitive and behavioural determinants of trust in small and medium-sized enterprises. Journal of Small Business and Enterprise Development, 12(3), pp. 409-421. ISSN (print) 1462-6004

Stoian, Carmen and Filippaios, Fragkiskos (2005) Foreign direct investment in Central, Eastern and South Eastern Europe: a dynamic interpretation of Dunning's eclectic paradigm. In: Department of Business Administration (DBA): Managing Global Trends and Challenges in a Turbulent Economy; 13-15 Oct 2005, Chios, Greece.

Watkins-Mathys, Lorraine and Lowe, Sid (2005) Small business and entrepreneurship research. International Small Business Journal, 23(6), pp. 657-677. ISSN (print) 0266-2426

2004

Au-Yeung, Amelia Yuen Shan (2004) Co-evolution of foreign retailers and the environment in China: towards a conceptual framework. In: European Institute for Advanced Studies in Management (EIASM) 2nd Workshop on International Strategy and Cross-Cultural Management; 24-25 Sep 2004, Edinburgh, U.K.

Au-Yeung, Amelia Yuen Shan (2004) Re-assessing strategic motives of retail internationalisation: the case of the People's Republic of China. Journal for International Business and Entrepreneurship Development, 2(1), pp. 63-70. ISSN (print) 1549-9324

Au-Yeung, Amelia Yuen Shan (2004) Retail internationalisation strategy in China. In: Academy for Global Business Advancement (AGBA) Inaugural World Congress; Jan 2004, New Delhi, India.

Bakan, Ismail, Suseno, Yuliani, Pinnington, Ashly and Money, Arthur (2004) The influence of financial participation and participation in decision-making on employee job attitudes. The International Journal of Human Resource Management, 15(3), pp. 587-616. ISSN (print) 0958-5192

Blankson, C. and Kalafatis, S.P. (2004) The development and validation of a scale measuring consumer/customer-derived generic typology of positioning strategies. Journal of Marketing Management, 20(1-2), pp. 5-43. ISSN (print) 0267-257x

Dall'Olmo Riley, Francesca, Lomax, Wendy and Blunden, Angela (2004) Dove vs. Dior: extending brand extension decision-making process from mass to luxury. Australasian Marketing Journal, 12(3), pp. 40-55. ISSN (print) 1441-3582

Demos, Antonis, Filippaios, Fragkiskos and Papanastassiou, Marina (2004) An event study analysis of outward foreign direct investment: the case of Greece. International Journal of the Economics of Business, 11(3), pp. 329-348. ISSN (print) 1357-1516

Dixon, Sarah E.A. (2004) A framework for organisational transformation. In: British Academy of Management Annual Conference : Management Futures; 30 Aug - 01 Sep 2004, St Andrews, U.K..

Dixon, Sarah E.A. (2004) The globalisation potential of the Russian oil industry: an empirical study. Journal for East European Management Studies, 9(1), pp. 40-60. ISSN (print) 0949-6181

Dixon, Sarah E.A. (2004) The importance of managerial resources in effecting transformational change: the case of the Russian oil industry. In: British Academy of Management Annual Conference : Management Futures; 30 Aug - 01 Sep 2004, St Andrews, U.K..

Filippaios, Fragkiskos, Kottaridi, Constantina, Papanastassiou, Marina and Pearce, Robert (2004) Empirical evidence on the strategic behaviour of US MNEs within the framework of dynamic differentiated networks. In: Mucchielli, Jean-Louis and Mayer, Thierry, (eds.) Multinational firms’ location and the new economic geography. Cheltenham : Edward Elgar Publishing Limited. pp. 178-204. (New horizons in international business series) ISBN 9781843766544

Filippaios, Fragkiskos (2004) Foreign direct investment in a small open economy of the European Union periphery: the case of Greece. In: 30th European International Business Academy (EIBA) Annual Conference: Challenges to the International Business and Management; 5-8 Dec 2004, Ljubljana, Slovenia.

Filippaios, Fragkiskos (2004) Foreign direct investment in the global village: a new definition of neighbourhoods? In: 30th European International Business Academy (EIBA) Annual Conference: Challenges to the International Business and Management; 5-8 Dec 2004, Ljubljana, Slovenia.

Filippaios, Fragkiskos and Kottaridi, Constantina (2004) Investment patterns and the competitiveness of Greek regions. Review of Urban and Regional Development Studies, 16(2), pp. 93-112. ISSN (print) 0917-0553

Gander, Jonathan and Rieple, Alison (2004) How relevant is transaction cost economics to inter-firm relationships in the music industry? Journal of Cultural Economics, 28(1), pp. 57-79. ISSN (print) 0885-2545

Korczynski, Marek and Ott, Ursula (2004) When production and consumption meet: cultural contradictions and the enchanting myth of customer sovereignty. Journal of Management Studies, 41(4), pp. 575-599. ISSN (print) 0022-2380

Kottaridi, Constantina, Filippaios, Fragkiskos, Pearce, Robert and Papanastassiou, Marina (2004) Choice of location and the roles of foreign subsidiaries: evidence from UK regions. (Discussion Paper) Reading, U.K. : University of Reading. 35 p.

Kottaridi, Constantina, Filippaios, Fragkiskos and Papanastassiou, Marina (2004) Choice of location and the roles of foreign subsidiaries: evidence from UK regions. In: Academy of International Business (AIB) 2004 Annual Meeting: Bridging with the Other: the Importance of Dialogue in International Business; 10-13 Jul 2004, Stockholm, Sweden.

Kottaridi, Constantina, Filippaios, Fragkiskos and Papanastassiou, Marina (2004) The investment development path and the product cycle: an integrated approach. (Discussion Paper) Reading, U.K. : University of Reading. 36 p.

Lomax, Wendy (2004) Analysis and evaluation. UK : Butterworth-Heinemann Ltd. 304p. (Chartered Institute of Marketing Coursebooks) ISBN 9780750661867

Lowe, Sid, Carr, Adrian N. and Thomas, Michael (2004) Paradigmapping marketing theory. European Journal of Marketing, 38(9/10), pp. 1057-1064. ISSN (online) 0309-0566

Mador, Martha, Springdal, Kent and Dixon, Sarah (2004) Quasi-privatisations: an institutionalisation perspective. In: British Academy of Management (BAM) Conference 2004: Management Futures; 30 Aug - 01 Sep 2004, St Andrews, U.K.. ISBN 9780954960810

Rettie, Ruth (2004) International E-Business Marketing. The Marketing Review, 4(4), pp. 453-454. ISSN (print) 1469-347X

Rettie, Ruth, Grandcolas, Ursula and McNeil, Charles (2004) Post-impressions: internet advertising without click-through. In: Academy of Marketing (AM) Annual Conference 2004; 6-9 Jul 2004, Cheltenham, U.K.. ISBN 1861741480

Rettie, Ruth, Grandcolas, Ursula and Deakins, Bethan (2004) Text message advertising: dramatic effect on purchase intentions. In: Academy of Marketing Conference; 6-9 July 2004, Cheltenham, United Kingdom. ISBN 1861741480

Rettie, Ruth (2004) Using Goffman's frameworks to explain presence and reality. In: 7th Annual International Workshop on Presence; 13-15 October 2004, Valencia, Spain. ISBN 8497056493

Robinson, Helen and Ayling, J (2004) The effect of television programme enjoyment and viewing duration on the attention levels of the viewer during the commercial break. In: 33rd European Marketing Academy (EMAC) Annual Conference 2004: Worldwide Marketing; 18-21 May 2004, Murcia, Spain. (Unpublished)

Singh, Jaywant, Ehrenberg, Andrew and Gerald, Goodhardt (2004) Loyalty to product variants: a pilot. Journal of Customer Behaviour, 3(2), pp. 123-132. ISSN (print) 1475-3928

Springdal, Kent and Mador, Martha (2004) Organizational changes resulting from the privatization of state enterprises. Public Money & Management, 24(1), pp. 69-80. ISSN (print) 0954-0962

Themistocleous, Marinos and Chen, Hsin (2004) Investigating the integration of SMEs' information systems: an exploratory case study. International Journal of Information Technology and Management, 3(2/3/4), pp. 208-234. ISSN (print) 1461-4111

2003

Au-Yeung, Amelia and Henley, John S. (2003) Internationalisation strategy: in pursuit of the China retail market. European Business Journal, 15(1), pp. 10-23. ISSN (online) 0955-808X

Au-Yeung, Amelia Yuen Shan (2003) International transfer of retail know-how: from Europe to China. In: Dawson, John , Mukoyama, Masao , Choi, Sang Chul and Larke, Roy, (eds.) The internationalisation of retailing in Asia. London : RoutledgeCurzon. pp. 136-154. (Routledge advances in Asia-Pacific business) ISBN 9780415309042

Au-Yeung, Amelia Yuen Shan and Henley, John S (2003) Re-assessing strategic motives of retail internationalisation: the case of the People's Republic of China. In: Global Business and Technology Association (GBATA) International Conference 2003; Jul 2003, Budapest, Hungary.

Berthon, Pierre, Nairn, Agnes and Money, Arthur (2003) Through the paradigm funnel: a conceptual tool for literature analysis. Marketing Education Review, 13(2), pp. 55-66. ISSN (online) 1052-8008

Chittenden, Lisa and Rettie, Ruth (2003) An evaluation of e-mail marketing and factors affecting response. Journal of Targeting, Measurement and Analysis for Marketing, 11(3), pp. 203-217. ISSN (print) 0967-3237

Dall'Olmo Riley, Francesca and Lacroix, Caroline (2003) Luxury branding on the Internet: lost opportunity or impossibility. Marketing Intelligence and Planning, 21(2), pp. 96-104. ISSN (online) 0263-4503

East, Robert, Eftichiadou, Vicki and Williamson, Michael (2003) Research note: point-of-purchase display and brand sales. The International Review of Retail, Distribution and Consumer Research, 13(1), pp. 127-134. ISSN (print) 0959-3969

Filippaios, Fragkiskos, Papanastassiou, Marina and Pearce, Robert (2003) The evolution of US outward foreign direct investment in the Pacific Rim: a cross-time and country analysis. Applied Economics, 35(16), pp. 1779-1787. ISSN (print) 0003-6846

Filippaios, Fragkiskos and Papanastassiou, Marina (2003) The geography of US outward FDI within the OECD: a cross-regional empirical analysis. (Discussion Paper) Athens, Greece : Athens University.

Grandcolas, U., Rettie, R. and Marusenko, K. (2003) Web survey bias: sample or mode effect? Journal of Marketing Management, 19(5-6), pp. 541-561. ISSN (print) 0267-257x

Grandcolas, Ursula, Rettie, Ruth and Payne, Verity (2003) Email marketing: permission to pester. (Other) Kingston upon Thames, U.K. : Kingston Business School, Kingston University. 13 p. ISBN 1872058434

Gurling, C (2003) The influence of board size, composition and board human capital attributes of age and education on performance of established SMEs. In: 26th ISBA National Small Firms Policy and Research Conference; 12 - 14 Nov 2003, University of Surrey, England. (Unpublished)

Mojsa, Magdalena and Rettie, Ruth (2003) Attitudes to internet marketing: a cross-cultural comparison. (Other) Kingston upon Thames, U.K. : Kingston Business School, Kingston University. 11 p. ISBN 1872058582

Papanastassiou, Marina, Kottaridi, Constantina and Filippaios, Fragkiskos (2003) Investigating the growing attractiveness of the EU candidate countries of Central and Eastern Europe to foreign investors. In: 45th Annual Meeting of the Academy of International Business (AIB): The Power of Ideas and International Business; 5-8 Jul 2003, Monterey, USA.

Papanastassiou, Marina and Filippaios, Fragkiskos (2003) The geography of US outward foreign direct investment within the OECD: a cross-regional empirical analysis. In: 29th European International Business Academy (EIBA) Annual Conference: MNC as a Knowing Organisation; 11-13 Dec 2003, Copenhagen, Denmark.

Papanastassiou, Marina, Kottaridi, Constantina and Filippaios, Fragkiskos (2003) The growing attractiveness of Central and Eastern Europe to foreign investors: the case of the new EU member-states. In: 29th European International Business Academy (EIBA) Annual Conference: MNC as a knowing organisation; 11-13 Dec 2003, Copenhagen, Denmark.

Rettie, Ruth (2003) Connectedness, awareness and social presence. In: 6th Annual International Workshop on Presence; 6-8 October 2003, Aalborg , Denmark.

Rettie, Ruth (2003) Connectedness: a new dimension of CMC? In: IADIS International Conference WWW/Internet 2003; 5-8 November 2003, Algarve, Portugal.

Rettie, Ruth, Robinson, Helen and Jenner, Blaise (2003) Does internet advertising alienate users? (Other) Kingston upon Thames, U.K. : Kingston Business School, Kingston University. 13 p. ISBN 1872058485

Rettie, Ruth and Chittenden, Lisa (2003) Email marketing: success factors. (Other) Kingston upon Thames, U.K. : Kingston Business School, Kingston University. 15 p. ISBN 1872058388

Rettie, Ruth (2003) How the internet is changing traditional marketing. (Other) Kingston upon Thames, U.K. : Kingston Business School, Kingston University. 13 p. ISBN 1872058531

Rettie, Ruth (2003) Optimizing connection: marketing on Instant Messenger. In: Academy of Marketing (AM) Annual Conference 2003: Marketing: a history of the next decade.; 08 - 10 Jul 2003, Birmingham, U.K.. ISBN 1854494600

Rettie, Ruth (2003) Using your website for eCRM. In: CRM Strategy 2003; 2-3 Jun 2003, Droitwich Spa. Worcestershire. U.K.. (Unpublished)

Rettie, Ruth (2003) A comparison of four new communication technologies. In: Jacko, Julie A. , Stephanidis, Constantine and Harris, Don, (eds.) Human-Computer Interaction: Theory and Practice (Part I). Mahwah, New Jersey, USA; London, UK : Lawrence Erlbaum Associates. pp. 686-690. (Human Factors and Ergonomics) ISBN 9780805849301

Rhisiart, Martin and Pierrakis, Yannis (2003) Knowledge based approaches to sustainability: the TASK programme. In: 11th International Conference of the Greening of Industry Network (GIN): Innovating for Sustainability; 12-15 Oct 2003, San Francisco, U.S.. (Unpublished)

Sahay, Arvind and Riley, Debra (2003) The role of resource access, market considerations, and the nature of innovation in pursuit of standards in the new product development process. Journal of Product Innovation Management, 20(5), pp. 338-355.

2002

Collins, Alan, Hand, Chris and Snell, Martin C. (2002) What makes a blockbuster? Economic analysis of film success in the United Kingdom. Managerial and Decision Economics, 23(6), pp. 343-354. ISSN (print) 0143-6570

Gander, Jonathan and Rieple, Alison (2002) Inter–organisational relationships in the worldwide popular recorded music industry. Creativity and Innovation Management, 11(4), pp. 248-254. ISSN (print) 0963-1690

Goller, Susanne, Hogg, Annik and Kalafatis, Stavros P. (2002) A new research agenda for business segmentation. European Journal of Marketing, 36(1/2), pp. 252-271. ISSN (online) 0309-0566

Hand, Chris (2002) The distribution and predictability of cinema admissions. Journal of Cultural Economics, 26(1), pp. 53-64. ISSN (print) 0885-2545

Kalafatis, Stavros P. (2002) Buyer-seller relationships along channels of distribution. Industrial Marketing Management, 31(3), pp. 215-228. ISSN (print) 0019-8501

Kennedy, Rachel and Singh, Jaywant (2002) A case for replication: fitting product variants data to the Dirichlet model. Asia Pacific Advances in Consumer Research, 5, pp. 374-378. ISSN (print) 0098-9258

Kottaridi, Constantina, Filippaios, Fragkiskos and Papanastassiou, Marina (2002) Investigating the growing attractiveness of the EU candidate countries of Central and Eastern Europe to foreign investors. In: 28th European International Business Academy (EIBA) Annual Conference: Regional Integration, Agglomeration and International Business; 8-10 Dec 2002, Athens, Greece.

Lomax, Wendy, Mador, Martha and Fitzhenry, Angelo (2002) Corporate rebranding: learning from experience. (Other) Kingston upon Thames, U.K. : Kingston Business School, Kingston University. 14 p. ISBN 1872058280

Lomax, Wendy, Rettie, Ruth, Murtagh, John and Mador, Martha (2002) Personality and internet usage: too shy to surf? In: 31st European Marketing Academy (EMAC) Annual Conference 2002: Marketing in a Changing World: Scope, Opportunities and Challenges; 28 - 31 May 2002, Braga, Portugal.

Lowe, Sid (2002) The cultural shadows of cross cultural research: images of culture. Culture and Organization, 8(1), pp. 21-34. ISSN (print) 1475-9551

Matthews, Robin (2002) Competition archetypes and creative imagination. Journal of Organizational Change Management, 15(5), pp. 461-476. ISSN (online) 0953-4814

Rettie, Ruth and Mojsa, Magdalena (2002) Attitudes to internet advertising: a cross cultural comparison. In: British Academy of Management Annual Conference; 9-11 September 2002, London, United Kingdom.

Rettie, Ruth, Grandcolas, Ursula and Payne, Verity (2002) Email marketing: permission to pester. In: Academy of Marketing (AM) Annual Conference 2002: The Marketing Landscape: Signs for the Future; 2-5 Jul 2002, Nottingham, U.K.. ISBN 0853581142

Rettie, Ruth (2002) Email marketing: success factors. In: The Eighth Australian World Wide Web Conference; 6-10 July 2002, Queensland, Australia. (Aus Web 2002) ISBN 9781863844536

Rettie, Ruth (2002) Email, text or ICQ? Just call me. In: Customer Research Academy Workshop Series (CRAWS); 10-12 Apr 2002, Manchester, U.K. (Unpublished)

Rettie, Ruth (2002) Net generation culture. Journal of Electronic Commerce Research, 3(4), pp. 254-264. ISSN (online) 1526-6133

Rettie, Ruth, Hilliar, Simon and Alpert, Frank (2002) Pioneer brand advantage with UK consumers. European Journal of Marketing, 36(7/8), pp. 895-911. ISSN (online) 0309-0566

Robinson, Helen (2002) An exploratory study into the role of agency remuneration within the context of the advertising budget setting process. (Other) Kingston upon Thames, U.K. : Kingston Business School, Kingston University. 16 p. ISBN 187205823X

Rodgers, Shelly, Rettie, Ruth and Alpert, Frank (2002) International similarities and differences in web use motivation in the US, England and Australia: a cross-cultural replication of the web motivation inventory developed in the US. In: Hawaii International Conference on Social Sciences; Honolulu, Hawaii, U.S., 11-15 Jun 2002. (Unpublished)

Springdal, Kent (2002) Opening the black box of privatisation: an institutional framework to study the process of privatisation. In: British Academy of Management (BAM) Conference 2002: Fast-Tracking Performance Through Partnerships; 9-11 Sep 2002, London, U.K..

Springdal, Kent (2002) Privatisation of the IT sector in Sweden. In: 29th Annual Conference of the UK Chapter, Academy of International Business (AIM): International Business in the Global Knowledge Economy Economic Growth: Competition, Cooperation, Resistance; 12-13 Apr 2002, Preston, U.K..

Stokes, David, Ali Syed, Sameera and Lomax, Wendy (2002) Shaping up word of mouth marketing strategy: the case of an independent health club. Journal of Research in Marketing & Entrepreneurship, 4(2), pp. 119-133. ISSN (online) 1471-521X

Stokes, David and Lomax, Wendy (2002) Taking control of word of mouth marketing: the case of an entrepreneurial hotelier. Journal of Small Business and Enterprise Development, 9(4), pp. 349-357. ISSN (online) 1462-6004

2001

Blankson, Charles and Kalafatis, Stavros P. (2001) The development of a consumer/customer-derived generic typology of positioning strategies. Journal of Marketing Theory and Practice, 9(2), pp. 35-53. ISSN (print) 1069-6679

East, Robert, Lomax, Wendy and Narain, Radhika (2001) Customer tenure, recommendation and switching. Journal of Customer Satisfaction, Dissatisfaction and Complaining Behavior, 14, pp. 46-54. ISSN (print) 0899-8620

Filippaios, Fragkiskos and Papanastassiou, Marina (2001) US outward foreign direct investment in the OECD: a cross-regional empirical analysis. In: 28th European Association for Research in Industrial Economics (EARIE) Annual Conference 2001; 30 Aug - 2 Sep 2001, Dublin, Ireland. (Unpublished)

Georgiou, I (2001) The ontological status of critique. Systemic Practice and Action Research, 14(4), pp. 407-449. ISSN (print) 1094-429X

Lomax, Wendy and McWilliam, Gil (2001) Consumer response to line extensions: trial and cannibalisation effects. Journal of Marketing Management, 17(3-4), pp. 391-406. ISSN (print) 0267-257x

Lowe, Sid (2001) In the kingdom of the blind, the one-eyed man is king. International Journal of Cross Cultural Management, 1(3), pp. 313-332. ISSN (print) 1470-5958

Martin, Dan and Lomax, Wendy (2001) Word-of-mouse vs word-of-mouth: the effects of the internet on consumer's pre-purchase information-search activities. (Other) Kingston upon Thames, U.K. : Kingston Business School, Kingston University. 19 p. ISBN 1872058132

Pridmore, Jill and Lomax, Wendy (2001) Charity begins at home: internal marketing in UK registered charities. (Other) Kingston upon Thames, U.K. : Kingston Business School, Kingston University. 21 p. ISBN 1872058183

Rettie, Ruth, Robinson, Helen and Jenner, Blaise (2001) Does internet advertising alienate users? In: Academy of Marketing (AM) Annual Conference 2001; Jul 2001, Cardiff, U.K.. ISBN 0953730108

Rettie, Ruth (2001) How is the internet changing marketing? In: Academy of Marketing (AM) Annual Conference 2001; Jul 2001, Cardiff, U.K.. ISBN 0953730108

Rettie, Ruth and Brum, Matthew (2001) M-commerce: the role of SMS text messages. In: Conference on Telecommunications and Information Markets (COTIM) 2001: From E-Commerce to M-Commerce; 18 - 20 Jul 2001, Karlsruhe, Germany.

Rettie, Ruth (2001) An exploration of flow during Internet use. Internet Research, 11(2), pp. 103-113. ISSN (print) 1066-2243

Springdal, Kent (2001) Privatisation of the IT sector in Sweden. (PhD thesis), Lund University.

Stokes, David and Lomax, Wendy (2001) Taking control of word-of-mouth marketing: the case of an entrepreneurial hotelier. (Other) Kingston upon Thames, U.K. : Kingston Business School, Kingston University. 18 p. ISBN 1872058086

2000

de Chernatony, Leslie, Harris, Fiona and Dall'Olmo Riley, Francesca (2000) Added value: its nature, roles and sustainability. European Journal of Marketing, 34(1/2), pp. 39-56. ISSN (online) 0309-0566

Brewis-Levie, Michael and Harris, Patricia (2000) An empirical analysis of buying behaviour in UK high street womenswear retailing using the Dirichlet model. The International Review of Retail, Distribution and Consumer Research, 10(1), pp. 41-57. ISSN (print) 0959-3969

Brewis-Levie, Michael and Harris, Patricia (2000) An empirical analysis of buying behaviour in UK high street womenswear retailing using the Dirichlet model. The International Review of Retail, Distribution and Consumer Research, 10(1), pp. 41-57. ISSN (print) 0959-3969

Dall'Olmo Riley, Francesca and de Chernatony, Leslie (2000) The service brand as relationships builder. British Journal of Management, 11(2), pp. 137-150. ISSN (print) 1045-3172

East, Robert and Hogg, Annik (2000) Advertising for economic change. Journal of Economic Psychology, 21(5), pp. 577-590. ISSN (print) 0167-4870

East, Robert (2000) Complaining as planned behaviour. Psychology and Marketing, 17(12), pp. 1077-1095. ISSN (print) 0742-6046

East, Robert, Hammond, Kathy, Harris, Patricia and Lomax, Wendy (2000) First-store loyalty and retention. Journal of Marketing Management, 16(4), pp. 307-325. ISSN (print) 0267-257X

Georgiou, I. (2000) The ontological constitution of bounding-judging in the phenomenological epistemology of von Bertalanffy's General System Theory. Systemic Practice and Action Research, 13(3), pp. 391-424. ISSN (print) 1094-429X

Kalafatis, Stavros P., Tsogas, Markos H. and Blankson, Charles (2000) Positioning strategies in business markets. Journal of Business & Industrial Marketing, 15(6), pp. 416-437. ISSN (print) 0885-8624

Kalafatis, Stavros P. and Denton, Adam (2000) A method for estimating the profit impact of a discount scheme. Journal of Business to Business Marketing, 7(1), pp. 19-44. ISSN (print) 1051-712X

Rettie, Ruth and Brewer, Carol (2000) The verbal and visual components of package design. Journal of Product and Brand Management, 9(1), pp. 56-70. ISSN (online) 1061-0421

White, A., Lomax, W. and Todd, S. (2000) The boundaries of the Diana brand: consumers' evaluations of potential extensions. Journal of Brand Management, 7(3), pp. 185-196. ISSN (print) 1350-231X

1999

Blankson, Charles and Kalafatis, Stavros (1999) Issues and challenges in the positioning of service brands: a review. Journal of Product and Brand Management, 8(2), pp. 106-118. ISSN (online) 1061-0421

Blankson, Charles and Kalafatis, Stavros (1999) Issues of creative communication tactics and positioning strategies in the UK plastic card services industry. Journal of Marketing Communications, 5(2), pp. 55-70. ISSN (print) 1352-7266

Dall'Olmo Riley, Francesca, Rink, Lucy and Harris, Patricia (1999) Patterns of attitudes and behaviour in fragmented markets. Journal of Empirical Generalisations in Marketing Science, 4(3), pp. 62-91. ISSN (online) 1326-4443

East, Robert, Higgins, R and Todd, S (1999) The motivation to use the financial services of supermarkets. Journal of Targeting, Measurement and Analysis for Marketing, 7(4), pp. 335-348. ISSN (print) 0967-3237

Kalafatis, Stavros P, East, Robert, Pollard, Mike and Tsogas, Markos H. (1999) Green marketing and Ajzen's theory of planned behaviour: a cross-market examination. Journal of Consumer Marketing, 16(5), pp. 441-460. ISSN (online) 0736-3761

Lomax, Wendy, Sherski, Emma and Todd, Sarah (1999) Assessing the risk of consumer confusion: some practical test results. Journal of Brand Management, 7(2), pp. 119-132. ISSN (print) 1350-231X

de Chernatony, Leslie and Dall'Olmo Riley, Francesca (1999) Experts' views about defining services brands and the principles of services branding. Journal of Business Research, 46(2), pp. 181-192. ISSN (print) 0148-2963

1998

East, R, Hogg, A and Lomax, W (1998) The future of retail loyalty schemes. Journal of Targeting, Measurement and Analysis for Marketing, 7(1), pp. 11-21. ISSN (print) 0967-3237

Lowe, Sid (1998) Culture and network institutions in Hong Kong: a hierarchy of perspectives. A response to Wilkinson: 'Culture, institutions and business in East Asia'. Organization Studies, 19(2), pp. 321-344. ISSN (print) 0170-8406

Wolak, Russell, Kalafatis, Stavros and Harris, Patricia (1998) An investigation into four characteristics of services. Journal of Empirical Generalisations in Marketing Science, 3, pp. 22-41. ISSN (online) 1326-4443

de Chematony, Leslie, Dall'Olmo Riley, Francesca and Harris, Fiona (1998) Criteria to assess brand success. Journal of Marketing Management, 14(7), pp. 765-781. ISSN (print) 0267-257x

de Chernatony, Leslie and Dall'Olmo Riley, Francesca (1998) Defining a "brand": beyond the literature with experts' interpretations. Journal of Marketing Management, 14(5), pp. 417-443. ISSN (print) 0267-257X

de Chernatony, Leslie and Dall'Olmo Riley, Francesca (1998) Modelling the components of the brand. European Journal of Marketing, 32(11/12), pp. 1074-1090. ISSN (print) 0309-0566

1997

Dall'Olmo Riley, F., Ehrenberg, A.S.C, Castleberry, S.B., Barwise, T.P. and Barnard, N.R. (1997) The variability of attitudinal repeat-rates. International Journal of Research in Marketing, 14(5), pp. 437-450. ISSN (print) 0167-8116

East, Robert and Hogg, Annik (1997) The anatomy of conquest: Tesco versus Sainsbury. Journal of Brand Management, 5(1), pp. 53-61. ISSN (print) 1350-231X

Hamilton, Will, East, Robert and Kalafatis, Stavros (1997) The measurement and utility of brand price elasticities. Journal of Marketing Management, 13(4), pp. 285-298. ISSN (print) 0267-257X

Kalafatis, Stavros P. and Cheston, Vicki (1997) Normative models and practical applications of segmentation in business markets. Industrial Marketing Management, 26(6), pp. 519-530. ISSN (print) 0019-8501

Lomax, Wendy, Hammond, Kathy, East, Robert and Clemente, Maria (1997) The measurement of cannibalization. Journal of Product & Brand Management, 6(1), pp. 27-39. ISSN (print) 1061-0421

1996

Blankson, Charles and Kalafatis, Stavros P. (1996) An investigation into the effect of questionnaire indentification numbers in consumer mail surveys. Journal of the Market Research Society, 38(3), pp. 277-284. ISSN (print) 1470-7853

East, Robert and Hammond, Kathy (1996) The erosion of repeat-purchase loyalty. Marketing Letters, 7(2), pp. 163-171. ISSN (print) 0923-0645

Kalafatis, Stavros P and Blankson, Charles (1996) An investigation into the effect of questionnaire identification numbers in consumer mail surveys. Market Research Society. Journal of the Market Research Society, 38(3), pp. 277-284. ISSN (print) 0025-3618

Lomax, Wendy, Hammond, Kathy, Clemente, Maria and East, Robert (1996) New entrants in a mature market: an empirical study of the detergent market. Journal of Marketing Management, 12(4), pp. 281-295. ISSN (print) 0267-257X

Lomax, Wendy, Hammond, Kathy, East, Robert and Clemente, Maria (1996) The measurement of cannibalization. Market Intelligence & Planning, 14(7), pp. 20-28. ISSN (print) 0263-4503

Lowe, Sid (1996) Codes of conduct in Hong Kong organisations. International Journal of Value-Based Management, 9(3), pp. 211-225. ISSN (print) 0895-8815

1995

East, Robert, Harris, Patricia, Willson, Gill and Lomax, Wendy (1995) Loyalty to supermarkets. The International Review of Retail, Distribution and Consumer Research, 5(1), pp. 99-109. ISSN (print) 0959-3969

Gilpin, Suzanne C. and Kalafatis, Stavros P. (1995) Issues of product standardization in the leisure industry. The Service Industries Journal, 15(2), pp. 186-202. ISSN (print) 0264-2069

Kalafatis, S P and Madden, F J (1995) The effect of discount coupons and gifts on mail survey response rates among high involvement respondents. Market Research Society. Journal of the Market Research Society, 37(2), pp. 171-184. ISSN (print) 0025-3618

Singh-Chand, Surinder, Kalafatis, Stavros and Yeghiazarian, Ara (1995) Artificial intelligence in marketing: a review. Journal of Targeting, Measurement and Analysis for Marketing, 3(3), pp. 200-211. ISSN (print) 0967-3237

Singh-Chand, Surinder, Kalafatis, Stavros and Yeghiazarian, Ara (1995) Artificial intelligence in marketing: a review ‑ part II. Journal of Targeting, Measurement and Analysis for Marketing, 3(4), pp. 329-336. ISSN (print) 0967-3237

1994

Castleberry, S.B., Barnard, N.R., Barwise, T.P., Ehrenberg, A.S.C. and Dall'Olmo Riley, F. (1994) Individual attitude variations over time. Journal of Marketing Management, 10(1-3), pp. 153-162. ISSN (print) 0267-257X

East, Robert, Lomax, Wendy, Willson, Gill and Harris, Patricia (1994) Decision making and habit in shopping times. European Journal of Marketing, 28(4), pp. 56-71. ISSN (online) 0309-0566

East, Robert, Lomax, Wendy, Willson, Gill and Harris, Patricia (1994) Do shoppers avoid service delay? Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behaviour, 7, pp. 15-22. ISSN (print) 0899-8620

Kalafatis, S.P. and Tsogas, M.H. (1994) Impact of the inclusion of an article as an incentive in industrial mail surveys. Industrial Marketing Management, 23(2), pp. 137-143. ISSN (print) 0019-8501

1993

East, Robert (1993) Investment decisions and the theory of planned behaviour. Journal of Economic Psychology, 14(2), pp. 337-375. ISSN (print) 0167-4870

1991

East, Robert, Lomax, Wendy and Willson, Gill (1991) Factors associated with service delay in supermarkets and post offices. Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behaviour, 4, pp. 123-128. ISSN (print) 0899-8620