A

Abubakar, Yazid A. (2014) Influence of mobile telephony on entrepreneurship in BRICs and beyond: the mediator role of education. In: 13th International Entrepreneurship Forum (IEF): Entrepreneurship and Development: The Idea of Inclusive Opportunity Creation; 31 Jul - 02 Aug 2014, Bogota, Colombia. (Unpublished)

Abubakar, Yazid A. and Mitra, Jay (2013) The venturesome poor and entrepreneurial activity in Nigeria: the role of consumption, technology and human capital. International Journal of Entrepreneurship and Innovation, 14(4), pp. 235-254. ISSN (print) 1465-7503

Abubakar, Yazid Abdullahi (2013) Agglomeration of high-tech firms and new product innovations. LAP Lambert Academic Publishing. 404p. ISBN 9783659382819

Abubakar, Yazid Abdullahi (2015) Does International Knowledge influence SME Innovation in Least Developed Countries (LDCs)? In: 14th IEF Conference, Entrepreneurial Institutions and the Entrepreneurial Society: Creating an Inclusive Agenda for Opportunity Creation; 16-18 Sep 2015, Cape Town, South Africa. ISSN (print) 2070-6944 (Unpublished)

Abubakar, Yazid Abdullahi (2013) Technology in impoverished markets and new business formation rates: spatial analysis of developing countries. Journal of Strategy and Management, 6(2), pp. 139-159. ISSN (print) 1755-425X

Abubakar, Yazid Abdullahi (2014) The growth of small firms in non-cluster regions: what knowledge factors matter? In: 13th International Entrepreneurship Forum (IEF): Entrepreneurship and Development: The Idea of Inclusive Opportunity Creation; 31 Jul - 02 Aug 2014, Bogota, Colombia. (Unpublished)

Abubakar, Yazid Abdullahi and Hand, Chris (2016) The influence of internationalisation on SME innovation in Least Developed Countries (LDCs). In: International Conference on Innovation and Management (IAM2016 Summer); 12 - 15 Jul 2016, Kuala Lumpur, Malaysia. ISSN (online) 2218-6387 (Unpublished)

Adeyeye, Mercy, Abubakar, Yazid Abdullahi and Mitra, Jay (2015) Informal knowledge institutions and market innovation by knowledge-intensive businesses. Nigerian Journal of Technological Research, 10(2), pp. 43-48. ISSN (print) 0795-5111

Adeyeye, Mercy Modupe, Mitra, Jay and Abubakar, Yazid Abdullahi (2014) Strategies for entrepreneurship and market innovation by KIBS in developing economies: inclusive agenda for opportunity creation. In: 13th International Entrepreneurship Forum (IEF): Entrepreneurship and Development: The Idea of Inclusive Opportunity Creation; 31 Jul - 02 Aug 2014, Bogota, Colombia. (Unpublished)

Amoros, Jose Ernesto, Etchebarne, Maria Soledad, Zapata, Isabel Torres and Felzensztein, Christian (2016) International entrepreneurial firms in Chile : an exploratory profile. Journal of Business Research, 69(6), pp. 2052-2060. ISSN (print) 0148-2963

Anderson, Deborah, Avery, Barry and Southall, Jane (2016) Addressing problems faced by 'commuter' students in higher education. In: British Educational Research Association (BERA) Annual Conference 2016; 13-15 Sep 2016, Leeds, U.K.. (Unpublished)

Anderson, Deborah, Lees, Rebecca, Avery, Barry and Russell, Daniel (2016) Analysing a research group 'start-up' through the communities of practice lens. In: British Educational Research Association (BERA) Annual Conference 2016; 13-15 Sep 2016, Leeds, U.K.. (Unpublished)

Anderson, Deborah, Avery, Barry and Lees, Rebecca (2016) Developing social capital: a close-up look at pedagogic practices. In: Higher Education Close Up 8 (HECU8): Locating Social Justice in Close-Up Reserach in Higher Education; 18-20 Jul 2016, Lancaster, U.K.. (Unpublished)

Anderson, Deborah, Bohn, Sarah and Harris, Patricia (2015) Embedding employability in the postgraduate curriculum. In: Festival of Learning 2015; 12-16 Jan 2015, Kingston Upon Thames, U.K.. (Unpublished)

Anderson, Deborah (2016) Embedding employability in the postgraduate curriculum : a practical approach focussing on recognition and articulation of employability skills. In: Morgan, Michelle and Anderson, Deborah, (eds.) Good practice guide : developing and acquiring employability skills, competencies and attitudes at postgraduate taught STEM level through collaboration. Kingston upon Thames, U.K. : Postgraduate Experience Project. pp. 42-45.

Anderson, Deborah (2014) “Employer Insights”: a case of embedding employability in the curriculum. In: Society for Research into Higher Education (SRHE) Annual Research Conference 2014: Inspiring future generations: embracing plurality and difference in higher education; 10-12 Dec 2014, Newport, U.K..

Anderson, Deborah (2015) “Employer insights”: enhancing employability in marketing education. In: 3rd International Conference on Contemporary Marketing Issues (ICCMI) 2015; 30 Jun - 02 Jul 2015, Kingston upon Thames, U.K..

Anderson, Deborah and Passera, Mark (2015) “Experts and Novices” up-dated: introducing the mini conference. In: Festival of Learning 2015; 12-16 Jan 2015, Kingston Upon Thames, U.K.. (Unpublished)

Anderson, Deborah, Lees, Becky and Avery, Barry (2015) Reviewing the literature using the Thematic Analysis Grid. In: 14th European Conference on Research Methodology (ECRM) for Business and Management Studies; 11-12 Jun 2015, Valletta, Malta. ISSN (print) 2049-0968 ISBN 9781910810118

Anderson, Deborah, Avery, Barry and Lees, Rebecca (2016) Social capital: a framework for innovative marketing pedagogy? In: 45th European Marketing Academy (EMAC) Annual Conference: Marketing in the Age of Data; 24-27 May 2016, Oslo, Norway.

Anderson, Deborah and Morgan, Michelle (2016) Summary. In: Morgan, Michelle and Anderson, Deborah, (eds.) Good practice guide : developing and acquiring employability skills, competencies and attitudes at postgraduate taught STEM level through collaboration. Kingston upon Thames, U.K. : Postgraduate Experience Project. pp. 76-77.

Anderson, Deborah, Wason, Hilary and Southall, Jane (2016) Supporting business students' transition into higher education : the case of marketing downloads. Teaching in Higher Education, ISSN (print) 1356-2517 (Epub Ahead of Print)

Anderson, Deborah, Lees, Rebecca and Wason, Hilary (2015) “Tagging” the literature with the Thematic Analysis Grid: a tool to facilitate collaborative research. In: Society for Research into Higher Education (SRHE) Annual Research Conference 2015; 9-11 Dec 2015, Newport, U.K.. (In Press)

Anderson, Deborah, Lees, Becky and Avery, Barry (2015) The Thematic Analysis Grid: a strategy for successful literature review writing. In: Festival of Learning 2015; 12-16 Jan 2015, Kingston Upon Thames, U.K.. (Unpublished)

Anderson, Deborah and Lees, Rebecca (2015) The power of the one-pager: a simple idea for effective, informal formative assessment. In: 5th Assessment in Higher Education Conference (AHEC); 24-25 Jun 2015, Birmingham, U.K.. (Unpublished)

Anderson, Mark and Martins da Silva, Peter (2015) Evaluations of co-brands: a two-country comparison. Expert Journal of Marketing, 3(2), pp. 51-61. ISSN (online) 2344-6773

Anderson, Mark (2015) Examining the impact of add-on product features as an inferential cue. Journal of Accounting & Marketing, 4(1), ISSN (online) 2168-9601

Ariztía, Tomas, Kleine, Dorothea, Brightwell, Maria das Graças S.L., Agloni, Nurjk, Afonso, Rita and Bartholo, Roberto (2014) Ethical consumption in Brazil and Chile: institutional contexts and development trajectories. Journal of Cleaner Production, 63, pp. 84-92. ISSN (print) 0959-6526

Avery, Barry, Anderson, Deborah and Passera, Mark (2015) Social capital: a framework for innovative learning and teaching? In: Society for Research into Higher Education (SRHE) Annual Research Conference 2015; 9-11 Dec 2015, Newport, U.K.. (In Press)

B

Banerjee, Madhumita, Singh, Jaywant and Shukla, Paurav (2015) They are not all same: how Asian luxury consumers engage with luxury brands.

Barthold, Charles (2013) Corporate social responsibility, collaboration and depoliticisation. Business Ethics: A European Review, 22(4), pp. 393-403. ISSN (print) 0962-8770

Bennett, Roger, Kottasz, Rita and Shaw, Stephen (2016) Factors potentially affecting the successful promotion of electric vehicles. Journal of Social Marketing, 6(1), pp. 62-82. ISSN (print) 2042-6763

Bennett, Roger, Shaw, Stephen and Kottasz, Rita (2016) USING artwork to market sensitive issues within heritage museums : three case studies. Museum Management and Curatorship, ISSN (print) 0964-7775 (Epub Ahead of Print)

Benson, Vladlena and Morgan, Stephanie (2013) Student experience and ubiquitous learning in higher education: impact of wireless and cloud applications. Journal of Creative Education, 4(8a), pp. 1-5.

Boatswain, Marvyn L. (2015) Decoy effects in brand positioning. (PhD thesis), Kingston University.

Bresciani, Sabrina and Comi, Alice A (2017) Facilitating culturally diverse groups with visual templates in collaborative systems : increasing structuration to improve precision. Cross Cultural & Strategic Management, 24(1), pp. 78-98. ISSN (print) 2059-5794

Burchell, Kevin, Rettie, Ruth and Roberts, Tom C. (2014) Community, the very idea!: perspectives of participants in a demand-side community energy project. People, Place and Policy, 8(3), pp. 168-179. ISSN (online) 1753-8041

Burchell, Kevin, Rettie, Ruth and Roberts, Tom C. (2016) Householder engagement with energy consumption feedback: the role of community action and communications. Energy Policy, 88, pp. 178-186. ISSN (print) 0301-4215

Burchell, Kevin and Rettie, Ruth (2014) Rethinking energy consumption feedback in everyday life. In: 2nd Energy & Society Conference: Energy Transitions as Societal Transitions: Challenges for the Present and the Future; 4-6 Jun 2014, Krakow, Poland. (Unpublished)

Burchell, Kevin, Rettie, Ruth and Roberts, Tom (2014) Working together to save energy? Report of the Smart Communities project. (Project Report) Kingston upon Thames, U.K. : Behaviour and Practice Research Group, Kingston University. 58 p.

C

Chawdhary, Rahul and Dall'Olmo Riley, Francesca (2014) Antecedent and consequences of positive word of mouth from WOM sender’s perspective: a conceptual framework in the services context. In: 43rd European Marketing Academy (EMAC) Annual Conference: Paradigm Shifts & Interactions; 3-6 Jun 2014, Valencia, Spain. ISBN 9788437094533

Chawdhary, Rahul and Dall'Olmo Riley, Francesca (2014) Investigating antecedents and consequences of word of mouth from a WOM sender’s perspective in the services context. In: Academy of Marketing (AM) Conference 2014: Marketing Dimensions: People, Places and Spaces; 7-10 Jul 2014, Bournemouth, U.K..

Chawdhary, Rahul and Dall'Olmo Riley, Francesca (2015) Investigating the consequences of word of mouth from a WOM sender’s perspective in the services context. Journal of Marketing Management, 31(9-10), pp. 1018-1039. ISSN (print) 0267-257X

Chawdhary, Rahul and Dall'Olmo Riley, Francesca (2015) Outcomes of articulating word of mouth: a review and synthesis of the literature. In: Academy of Marketing (AM) Conference 2015: The Magic in Marketing; 7-9 Jul 2015, Limerick, Ireland. (In Press)

Chawdhary, Rahul, Dall'Olmo Riley, Francesca and Lomax, Wendy (2016) Return to sender: exploring the consequences of WOM on the person who articulated it. In: 45th European Marketing Academy (EMAC) Annual Conference: Marketing in the Age of Data; 24-27 May 2016, Oslo, Norway.

Chawdhary, Rahul and Dall'Olmo Riley, Francesca (2014) Service encounters: case for understanding organisational sub-cultures. In: Academy of Marketing (AM) Conference 2014: Marketing Dimensions: People, Places and Spaces; 7-10 Jul 2014, Bournemouth, U.K..

Chawdhary, Rahul and Dall'Olmo Riley, Francesca (2015) Understanding the boomerang effect of articulating word of mouth on the communicator’s own commitment and loyalty. In: 44th European Marketing Academy (EMAC) Annual Conference: Collaboration in Research; 26-29 May 2015, Leuven, Belgium. (In Press)

Comi, Alice, Bischof, Nicole and Eppler, Martin J. (2014) Beyond projection: using collaborative visualization to conduct qualitative interviews. Qualitative Research in Organizations and Management: An International Journal, 9(2), pp. 110-133. ISSN (print) 1746-5648

Comi, Alice and Eppler, Martin J. (2014) Diagnosing capabilities in family firms : an overview of visual research methods and suggestions for future applications. Journal of Family Business Strategy, 5(1), pp. 41-51. ISSN (print) 1877-8585

Comi, Alice, Lurati, Francesco and Zamparini, Alessandra (2015) Green alliances: how does ecophilosophy shape the strategies of environmental organizations? VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations, 26(4), pp. 1288-1313. ISSN (print) 0957-8765

Crisafulli, Benedetta, Singh, Jaywant and Dall'Olmo Riley, Francesca (2014) Do organisational policies matter? The impact of service guarantee on customer perceptions of recovery fairness. In: 43rd European Marketing Academy (EMAC) Annual Conference: Paradigm Shifts & Interactions; 3-6 Jun 2014, Valencia, Spain. ISBN 9788437094533

Crisafulli, Benedetta, Singh, Jaywant and Dall'Olmo Riley, Francesca (2015) Guarantee policies and employee behaviour as signals of service recovery fairness. In: Academy of Marketing (AM) Conference 2015: The Magic in Marketing; 7-9 Jul 2015, Limerick, Ireland. ISBN 9781905952649

Crisafulli, Benedetta and Singh, Jaywant (2016) Managing online service recovery at iMAGE Telecom. London, U.K. : Sage Publication. (SAGE Business Cases) ISBN 9781473952034

Crisafulli, Benedetta and Singh, Jaywant (2016) Service guarantee as a recovery strategy : the impact of guarantee terms on perceived justice and firm motives. Journal of Service Management, 27(2), pp. 117-143. ISSN (print) 1757-5818

Crisafulli, Benedetta, Singh, Jaywant and Dall'Olmo Riley, Francesca (2016) Signaling firm and employee trustworthiness : the influence of service guarantee, employee behaviour and firm reputation on customer trust in service recovery. In: SERVSIG 2016 -The Future of Services in the Heart of Europe; 17-19 Jun 2016, Maastricht, The Netherlands.

Crisafulli, Benedetta and Singh, Jaywant (2014) The effect of guarantee terms on service recovery fairness. In: 8th American Marketing Association Services Marketing Special Interest Group (AMA SERVSIG) International Service Research Conference 2014: Services Marketing in the New Economic and Social Landscape; 13-15 Jun 2014, Thessaloniki, Greece. ISBN 9789609874090

D

Dall'Olmo Riley, Francesca (2016) Brand definitions and conceptualizations : the debate. In: Dall'Olmo Riley, Francesca , Singh, Jaywant and Blankson, Charles, (eds.) The Routledge companion to contemporary brand management. Abingdon, U.K. : Routledge. pp. 3-12. ISBN 9780415747905

Dall'Olmo Riley, Francesca, Hand, Chris and Guido, Francesca (2014) Evaluating brand extensions, fit perceptions and post-extension brand image: does size matter? Journal of Marketing Management, 30(9-10), pp. 904-924. ISSN (print) 0267-257X

Dall'Olmo Riley, Francesca , Singh, Jaywant and Blankson, Charles, eds. (2016) The Routledge companion to contemporary brand management. Abingdon, U.K. : Routledge. 560p. (Routledge Companions in Business, Management and Accounting) ISBN 9780415747905

Dall'Olmo Riley, Francesca, Hand, Chris, Harris, Patricia, Riley, Debra, Robinson, Helen and Singh, Jaywant (2016) Single-channel or multi-channel? U.K. grocery shoppers purchase behaviour, motivations and perceptions. In: Academy of Marketing (AM) Conference 2016: Radical Marketing; 4-7 Jul 2016, Newcastle, U.K..

Dall'Olmo Riley, Francesca, Hand, Chris and Singh, Jaywant (2014) The effect of product conspicuousness in vertical downscale extensions: a replication. In: Academy of Marketing (AM) Conference 2014: Marketing Dimensions: People, Places and Spaces; 7-10 Jul 2014, Bournemouth, U.K..

Dall'Olmo Riley, Francesca, Pina, Jose M. and Bravo, Rafael (2015) The role of perceived value in vertical brand extensions of luxury and premium brands. Journal of Marketing Management, 31(7-8), pp. 881-913. ISSN (print) 0267-257X

Dall'Olmo Riley, Francesca (2016) The roles of brands revisited. In: Baker, Michael J. and Hart, Susan, (eds.) The marketing book. 7th ed. Abingdon : Routledge. pp. 394-414. ISBN 9780415703772

Dimitratos, Pavlos, Amorós, José Ernesto, Etchebarne, María Soledad and Felzensztein, Christian (2014) Micro-multinational or not? International entrepreneurship, networking and learning effects. Journal of Business Research, 67(5), pp. 908-915. ISSN (print) 0148-2963

E

East, Robert (2015) Bias in the evaluation of research methods. Marketing Theory, ISSN (print) 1470-5931 (Epub Ahead of Print)

East, Robert, Singh, Jaywant, Malcolm, Wright and Marc, Vanhuele (2016) Consumer behaviour : applications in marketing. 3rd ed. London, U.K. : SAGE Publications Ltd. 368p. ISBN 9781473919495

East, Robert and Lomax, Wendy (2015) Different strokes for different products: comparison of triggers of word-of-mouth between consumer durables and services. In: Academy of Marketing (AM) Conference 2015: The Magic in Marketing; 7-9 Jul 2015, Limerick, Ireland. ISBN 9781905952649

East, Robert, Uncles, Mark, Romaniuk, Jenni and Dall'Olmo Riley, Francesca (2015) Factors associated with the production of word of mouth. International Journal of Market Research, 57(3), pp. 439-458. ISSN (print) 1470-7853

East, Robert, Uncles, Mark D. and Lomax, Wendy (2014) Hear nothing, do nothing: the role of word of mouth in the decision-making of older consumers. Journal of Marketing Management, 30(7-8), ISSN (print) 0267-257X

East, Robert, Uncles, Mark D, Romaniuk, Jenni and Lomax, Wendy (2016) Improving agent-based models of diffusion. European Journal of Marketing, 50(3/4), ISSN (print) 0309-0566 (In Press)

East, Robert, Uncles, Mark D., Romaniuk, Jenni and Lomax, Wendy (2016) Social amplification : a mechanism in the spread of brand usage. Australasian Marketing Journal, ISSN (print) 1441-3582 (Epub Ahead of Print)

East, Robert, Uncles, Mark D., Romaniuk, Jenni and Lomax, Wendy (2016) Validation and sufficiency. European Journal of Marketing, 50(3/4), ISSN (print) 0309-0566 (Epub Ahead of Print)

East, Robert, Uncles, Mark D., Romaniuk, Jenni and Hand, Chris (2014) The decay of positive and negative word of mouth after product experience. Australasian Marketing Journal, 22(4), pp. 350-355. ISSN (print) 1441-3582

Ellsworth Beaumont, C. (2015) A visual approach to improve early detection and patient reporting. In: 14th St. Gallen International Breast Cancer Conference Primary Therapy of Early Breast Cancer; 18-21 Mar 2015, Vienna, Austria.

Exworthy, Mark, Hyde, Paula and McDonald-Kuhne, Pamela (2016) Knights and knaves in the English medical profession: the case of clinical excellence awards. Journal of Social Policy, 45(1), pp. 83-99. ISSN (print) 0047-2794

F

Favato, Giampiero and Vecchiato, Riccardo (2016) Embedding real options in scenario planning : a new methodological approach. Technological Forecasting and Social Change, ISSN (print) 0040-1625 (Epub Ahead of Print)

Felzensztein, Christian and Gimmon, Eli (2014) Competitive advantage in global markets: the case of the salmon industry in Chile. European Business Review, 26(6), pp. 568-587. ISSN (print) 0955-534X

Felzensztein, Christian, Brodt, Susan E. and Gimmon, Eli (2014) Do strategic marketing and social capital really matter in regional clusters? Lessons from an emerging economy of Latin America. Journal of Business Research, 67(4), pp. 498-507. ISSN (print) 0148-2963

Felzensztein, Christian (2016) International entrepreneurship in and from emerging economies : introduction to the special issue. Journal of International Entrepreneurship, 14(1), pp. 5-7. ISSN (print) 1570-7385

Felzensztein, Christian, Stringer, Christina, Benson-Rea, Maureen and Freeman, Susan (2014) International marketing strategies in industrial clusters: insights from the Southern Hemisphere. Journal of Business Research, 67(5), pp. 837-846. ISSN (print) 0148-2963

Felzensztein, Christian, Ciravegna, Luciano, Robson, Paul and Amorós, José Ernesto (2015) Networks, entrepreneurial orientation, and internationalization scope: evidence from Chilean small and medium enterprises. Journal of Small Business Management, 53(S1), pp. 145-160. ISSN (print) 0047-2778

G

Galan Ladero, M. Mercedes, Galera Casquet, Clementina and Singh, Jaywant (2015) Understanding factors influencing consumer attitudes toward cause-related marketing. International Journal of Nonprofit and Voluntary Sector Marketing, 20(1), pp. 52-70. ISSN (print) 1465-4520

Geldes, Cristian, Felzensztein, Christian, Turkina, Ekaterina and Durand, Aurélia (2015) How does proximity affect interfirm marketing cooperation? a study of an agribusiness cluster. Journal of Business Research, 68(2), pp. 263-272. ISSN (print) 0148-2963

Gotsopoulos, Aleksios and Pitsakis, Konstantinos (2014) Beyond communities and populations: organizational groups and the case of UK university spinoffs. In: 2014 Academy of Management Annual Meeting: The Power of Words; 1-5 Aug 2014, Philadelphia, U.S. ISSN (print) 0065-0668

H

Hand, Chris and Dall'Olmo Riley, Francesca (2016) Audience behaviour or buyer behaviour : what can models of brand buying behaviour say about arts audiences? International Journal of Arts Management, 19(1), pp. 69-82. ISSN (print) 1480-8986

Hand, Chris and Rasmussen, Iselin (2016) Do men see red and pay less? The effect of background colour and gender on offered payments. In: Academy of Marketing (AM) Conference 2016: Radical Marketing; 4-7 Jul 2016, Newcastle, U.K..

Harries, Tim, Eslambolchilar, Parisa, Rettie, Ruth, Stride, Chris, Walton, Simon and van Woerden, Hugo C. (2016) Effectiveness of a smartphone app in increasing physical activity amongst male adults : a randomised controlled trial. BMC Public Health, 16(1), p. 925. ISSN (online) 1471-2458

Harries, Tim, Rettie, Ruth and Studley, Matthew (2013) Is social norms marketing effective? A case study in domestic electricity consumption. In: Kubacki, Krzysztof and Rundle-Thiele, Sharyn, (eds.) Contemporary issues in social marketing. Newcastle upon Tyne, U.K. : Cambridge Scholars Publishing. pp. 158-172. ISBN 9781443850247

Harries, Tim, Costanza, Enrico and Brightwell, Maria das Graças (2014) Transforming feedback - a study of how interactive, engagement-oriented feedback can enhance behaviour change around electricity consumption. (Project Report) London, U.K. : Sustainable Society Network. 13 p. (Working Papers, no. 2)

Harries, Tim, Eslambolchilar, Parisa, Stride, Chris, Rettie, Ruth and Walton, Simon (2013) Walking in the wild – using an always-on smartphone application to increase physical activity. In: Kotze, Paula , Marsden, Gary , Lindgaard, Gitte , Wesson, Janet and Winckler, Marco, (eds.) Human-computer interaction – INTERACT 2013: 14th IFIP TC 13 International Conference, Cape Town, South Africa, September 2-6, 2013, proceedings, part IV. Berlin Heidelberg, Germany : Springer. pp. 19-36. (Lecture Notes in Computer Science, no. 8120) ISSN (print) 0302-9743 ISBN 9783642404979

Harris, Patricia, Alsadat Khatami, Nasim and Robinson, Helen (2014) Antecedents of word of mouth among female grocery shoppers in Iran. In: Academy of Marketing (AM) Conference 2014: Marketing Dimensions: People, Places and Spaces; 07 - 10 Jul 2014, Bournemouth, U.K..

Harris, Patricia and Khatami, Nasim Alsadat (2015) Antecedents of word of mouth behaviour among female grocery shoppers in Iran. Journal of Islamic Marketing, ISSN (print) 1759-0833 (In Press)

Harris, Patricia, Robinson, Helen, Dall'Olmo Riley, Francesca and Hand, Chris (2016) Consumers’ multi-channel shopping experience in the UK grocery sector: purchase behaviour, motivations and perceptions. In: 2016 Academy of Marketing Science (AMS) World Marketing Congress: Marketing at the Confluence between Entertainment and Analytics; 19-23 Jul 2016, Paris, France.

I

Inglis, Debbie and Lomax, Wendy (2014) Knowing me, knowing you. Aha. (Or not): the impact of personality type on response to advertising. In: Academy of Marketing (AM) Conference 2014: Marketing Dimensions: People, Places and Spaces; 7-10 Jul 2014, Bournemouth, U.K..

K

Kalafatis, Stavros and Ledden, Lesley (2013) Carry-over effects in perceptions of educational value. Studies in Higher Education, 38(10), pp. 1540-1561. ISSN (print) 0307-5079

Kalafatis, Stavros, Singh, Jaywant, Crisafulli, Benedetta and Dall'Olmo Riley, Francesca (2014) Customer perceptions of service recovery fairness: an empirical investigation in the Thai hotel sector. In: 43rd European Marketing Academy (EMAC) Annual Conference: Paradigm Shifts & Interactions; 3-6 Jun 2014, Valencia, Spain. ISBN 9788437094533

Kalafatis, Stavros, Ledden, Lesley, Riley, Debra and Singh, Jaywant (2016) The added value of brand alliances in higher education. Journal of Business Research, 69(8), pp. 3122-3132. ISSN (print) 0148-2963

Kalafatis, Stavros P., Riley, Debra and Singh, Jaywant (2014) Context effects in the evaluation of business-to-business brand alliances. Industrial Marketing Management, 43(2), pp. 322-334. ISSN (print) 0019-8501

Kottasz, Rita and Bennett, Roger (2016) Managing the reputation of the banking industry after the global financial crisis: implications of public anger, processing depth and retroactive memory interference for public recall of events. Journal of Marketing Communications, 22(3), pp. 284-306. ISSN (print) 1352-7266

L

Lees, Rebecca, Anderson, Deborah and Avery, Barry (2015) Student conceptions of employability: a phenomenographic study. In: 14th European Conference on Research Methodology (ECRM) for Business and Management Studies; 11-12 Jun 2015, Valletta, Malta. ISSN (print) 2049-0968 ISBN 9781910810118

Lees, Rebecca, Anderson, Deborah and Avery, Barry (2015) Student conceptions of employability: a phenomenographic study. In: Festival of Learning 2015; 12-16 Jan 2015, Kingston Upon Thames, U.K.. (Unpublished)

Little, Cedric, Felzensztein, Christian, Gimmon, Eli and Muñoz, Pablo (2015) The business management of the Chilean salmon farming industry. Marine Policy, 54, pp. 108-117. ISSN (print) 0308-597X

M

Mason, Colin and Pierrakis, Yannis (2013) Venture capital, the regions and public policy: the United Kingdom since the post-2000 technology crash. Regional Studies, 47(7), pp. 1156-1171. ISSN (print) 0034-3404

Mitra, Jay, Abubakar, Yazid and Sagagi, Murtala (2011) Human capital and the development: does graduate entrepreneurship education and training matter? In: 2011 European Foundation for Management Development (EFMD): Entrepreneurship Conference: Does entrepreneurship matter? A view from educators, researchers, policy makers and entrepreneurs.; 21-22 Feb 2011, Tallinn, Estonia. (Unpublished)

Morgan, Michelle [Editor] and Anderson, Deborah [Editor] (2016) Good practice guide : developing and acquiring employability skills, competencies and attitudes at postgraduate taught STEM level through collaboration. (Discussion Paper) Kingston upon Thames, U.K. : Postgraduate Experience Project. 79 p.

Morgan, Michelle and Anderson, Deborah (2016) Introduction. In: Morgan, Michelle and Anderson, Deborah, (eds.) Good practice guide : developing and acquiring employability skills, competencies and attitudes at postgraduate taught STEM level through collaboration. Kingston upon Thames, U.K. : Postgraduate Experience Project. pp. 5-9.

O

Ott, Ursula, Liu, Xiaohui and Buck, Trevor (2014) How long will the marriage of Sino-Foreign JVs in China last? A theoretical and empirical investigation. International Business Review, 23(5), pp. 873-886. ISSN (print) 0969-5931

Ott, Ursula, Gates, Michael, Lei, Lianghui and Lewis, Ric (2016) A configurational and experimental approach to compare British and Chinese cultural profiles of generation Y. Journal of Business Research, ISSN (print) 0148-2963 (Epub Ahead of Print)

Ott, Ursula F., Prowse, Peter, Fells, Ray and Rogers, Helen (2016) The DNA of negotiations as a set theoretic concept: a theoretical and empirical analysis. Journal of Business Research, ISSN (print) 0148-2963 (Epub Ahead of Print)

Ott, Ursula F. (2015) Dynamic contracting scenarios in international strategic alliances: inter-temporal culturally sensitive incentive schemes. In: Larimo, Jorma , Nummela, Niina and Mainela, Tuija, (eds.) Handbook on international alliance and network research. Cheltenham, U.K. : Edward Elgar Publishing Limited. pp. 243-270. (Research Handbooks in Business and Management Series) ISBN 9781783475476

Ott, Ursula F. (2016) The art and economics of international negotiations : haggling meets hurrying and hanging on in buyer–seller negotiations. Journal of Innovation & Knowledge, 1(1), pp. 51-61. ISSN (online) 2444-569X

Ott, Ursula F. and Kimura, Yuko (2016) A set-theoretic analysis of negotiations in Japanese MNEs : opening up the black box. Journal of Business Research, 69(4), pp. 1294-1300. ISSN (print) 0148-2963

Ott, Ursula F. (2015) Repeated moral hazard in international joint ventures : inter-temporal culturally sensitive incentive schemes for hidden action. Research in International Business and Finance, 35, pp. 166-179. ISSN (print) 0275-5319

Ott, Ursula F., Williams, David, Staley, Lee and Saker, James (2015) Termination in international joint ventures of the automotive industry: a set theoretic and fuzzy set qualitative comparative analysis. In: 5th Global Innovation and Knowledge Academy (GIKA) Conference 2015: New Knowledge Impacts on Designing Implementable Innovative Realities; 13-16 Jul 2015, Valencia, Spain. (Unpublished)

P

Palanisamy Kandasamy, Boobal and Benson, Vladlena (2013) Making the most of big data: manager‘s guide to business intelligence success. Denmark : Ventus Publishing. 61p. ISBN 9788740305203

Pierrakis, Yannis (2015) Public policies and public programs with a regional impact in promoting entrepreneurship: the case study of government backed venture capital schemes in the UK. In: Carvalho, Luisa, (ed.) Handbook of research on entrepreneurial success and its impact on regional development. Hershey, U.S. : IGI Global. ISBN 9781466695672 (In Press)

Pierrakis, Yannis (2015) Publicly backed venture capital funds and business innovation: empirical analysis of venture capital backed firms in the UK regions. In: European Academy of Management (EURAM) Annual Conference 2015: Uncertainty is a Great Opportunity; 17-20 Jun 2015, Warsaw, Poland. (Unpublished)

Pierrakis, Yannis (2013) Venture capital in crisis: the impact of the economic downturn in company’s time to exit. Journal of Alternative Investments, 15(3), pp. 62-71. ISSN (print) 1520-3255

Pino, Cesar, Felzensztein, Christian, Zwerg-Villegas, Anne Marie and Arias-Bolzmann, Leopoldo (2016) Non-technological innovations : market performance of exporting firms in South America. Journal of Business Research, ISSN (print) 0148-2963 (Epub Ahead of Print)

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Raman, Adam, Elson, Paul, Kraatz, Kevin and Davies, Iain (2014) Dealing in dirty: exploring sustainable innovation in unsustainable markets. In: ETH Zurich (ETHZ) workshop: Ethics, Technology and Organizational Innovation; 7-8 Jan 2014, Zurich, Switzerland. (Unpublished)

Raman, Adam, Davies, Iain, Elson, Paul and Kraatz, Kevin (2014) Exploring sustainable innovation in "DIRTY Environmental" unsustainable markets. In: Academy of Marketing (AM) Conference 2014: Marketing Dimensions: People, Places and Spaces; 7-10 Jul 2014, Bournemouth. U.K.. (Unpublished)

Raman, Adam and Jessica-Smith, Nichole (2014) Exploring the development of social media communication strategies in the U.S. pet industry. In: Academy of Marketing (AM) Conference 2014: Marketing Dimensions: People, Places and Spaces; 7-10 Jul 2014, Bournemouth, U.K.. (Unpublished)

Raman, Adam, Davies, Iain, Elson, Paul and Kraatz, Kevin (2014) Sustainability innovation development in dirty industries. In: 30th Annual Industrial Marketing and Purchasing Group (IMP) Conference; 1-6 Sep 2014, Bordeaux, France. (Unpublished)

Raman, Adam and Jessica-Smith, Nichole (2014) The applicability of interactional, relational networked theories proposed by the IMP Group in evaluating the development of social media strategies in the U.S pet care industry. In: 30th Annual Industrial Marketing and Purchasing Group (IMP) Conference; 1-6 Sep 2014, Bordeaux, France. (Unpublished)

Raman, Adam, Davies, Iain and Elson, Paul (2013) The development and diffusion of sustainability innovations in business networks - managing hazardous waste between a major pharmaceutical client and a major environmental waste management supplier. In: The 29th Annual Industrial Marketing and Purchasing Group (IMP) Conference: Building and Managing Relationships in a Global Network: Challenges and Necessary Capabilities; 30 Aug - 02 Sep 2013, Atlanta, U.S.. (Unpublished)

Raman, Adam and Davies, Iain (2014) The role of networks in explaining the success or failure of sustainability innovations. In: 2nd Dauphine Strategy Workshop: Strategy and Networks; 10-11 Jun 2014, Paris, France. (Unpublished)

Raman, Adam (2015) The role of social media in creating and maintaining social networks including its impact on enhancing competitive positioning within the education sector. In: Benson, Vladlena and Morgan, Stephanie, (eds.) Measuring the effectiveness and strategic use of social technologies in higher education. IGI Global. (Advances in Higher Education and Professional Development (AHEPD)) ISSN (print) 2327-6983 (In Press)

Rettie, Ruth, Burchell, Kevin and Harries, Tim (2014) Energy consumption feedback: engagement by design. In: Marcus, Aaron, (ed.) Design, user experience, and usability: user experience design for everyday life applications and services. Springer International Publishing. pp. 594-604. (Information Systems and Applications, incl. Internet/Web, and HCI) ISSN (print) 0302-9743 ISBN 9783319076348

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Riley, Debra, Robinson, Helen and Spiers, Julia (2016) How music affects attitudes towards a charity advertisement. In: 45th European Marketing Academy (EMAC) Annual Conference: Marketing in the Age of Data; 24-27 May 2016, Oslo, Norway.

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Riley, Debra, Martins da Silva, Peter and Behr, Sabrina (2015) The impact of packaging design on health product perceptions. In: Marketing and Business Development (MBD) International Conference 2015; 25-27 Jun 2015, Bucharest, Romania. ISSN (online) 2344-5130

Robinson, Helen, Harris, Patricia and Dall'Olmo Riley, Francesca (2015) Consumers' purchase behaviour, motivations and perceptions in the UK grocery sector: a multi-channel shopping experience. In: 3rd International Conference on Contemporary Marketing Issues (ICCMI) 2015; 30 Jun - 02 Jul 2015, Kingston upon Thames, U.K..

Robinson, Helen (2016) Media multitasking: an exploration of the behavioural phenomenon of multiple media use in the U.K., Germany and Australia. In: Academy of Marketing (AM) Conference 2016: Radical Marketing; 4-7 Jul 2016, Newcastle, U.K..

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Rodriguez, Carlos and Felzensztein, Christian (2013) New world wines in the UK market: re-thinking the right strategies for 2020. In: Emerald, , (ed.) Emerging Markets Case Studies. Emerald Group Publishing. ISSN (print) 2045-0621

Russell, Daniel J., Avery, Barry, Southall, Jane and Wason, Hilary (2015) Addressing transition to university by using collaboration in assessment. In: Society for Research into Higher Education (SRHE) Annual Research Conference 2015; 9-11 Dec 2015, Newport, U.K.. (In Press)

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Sargeant, Adrian, Eisenstein, Amy and Kottasz, Rita (2015) Major gift fundraising: unlocking the potential for your nonprofit. (Technical Report) Plymouth, U.K. : Sustainable Philanthropy with Plymouth University. 12 p.

Shi, Jin and Au-Yeung, Amelia Yuen Shan (2015) An innovation perspective on Chinese retailers' competitive advantage. The International Review of Retail, Distribution and Consumer Research, 25(2), pp. 120-144. ISSN (print) 0959-3969

Shukla, Paurav, Banerjee, Madhumita and Singh, Jaywant (2014) Consumer commitment to luxury brands: antecedents and consequences. In: Monaco Symposium on Luxury: From Tradition to Innovation; Apr 10-11, 2014, Monte Carlo, Monaco.

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Shukla, Paurav, Singh, Jaywant and Dall'Olmo Riley, Francesca (2017) Influence of local and foreign visual aesthetics and personality traits on Chinese consumers’ luxury purchase intentions. In: American Marketing Association (AMA) 2017 Winter Conference: Better Marketing for a Better World; 17-19 Feb 2017, Orlando, Florida, U.S.. (In Press)

Shukla, Paurav, Singh, Jaywant, Dall'Olmo Riley, Francesca and Moore, Christopher (2016) 'It's a matter of aesthetics' : exploring the influence of local versus foreign visual aesthetics on consumers' luxury purchase intentions. In: 2016 Monaco Symposium on Luxury: Emerging Challenges in Luxury Marketing; 7-8 Apr 2016, Monte Carlo, Monaco.

Shukla, Paurav, Singh, Jaywant and Banerjee, Madhumita (2015) Marketing luxury brands across Asian markets: an investigation of consumer luxury value perceptions in China, India and Indonesia. In: American Marketing Association (AMA) 2015 Winter Marketing Educators' Conference: Marketing in a Global, Digital and Connected World; 13-15 Feb 2015, San Antonio, U.S..

Shukla, Paurav, Singh, Jaywant and Banerjee, Madhumita (2015) They are not all same: variations in Asian consumers' value perceptions of luxury brands. Marketing Letters, 26(3), pp. 265-278. ISSN (print) 0923-0645

Shukla, Paurav and Singh, Jaywant (2016) What makes them commit? Examining customer commitment to luxury brands across emerging markets. In: American Marketing Association (AMA) 2016 Winter Marketing Academic Conference: What Happens in Marketing, Stays Digital: Rethinking Marketing for Success in the Era of Unlimited Data; 26-28 Feb 2016, Las Vegas, U.S..

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Simoes, Claudia, Perin, Marcelo and Singh, Jaywant (2015) Corporate brand representations in B2B companies’ websites. In: 2015 Academy of Marketing Science (AMS) World Marketing Congress: Rediscovering the Essentiality of Marketing; 14-18 Jul 2015, Bari, Italy.

Simoes, Claudia and Singh, Jaywant (2015) Managerial perspectives on B2B corporate brand management: preliminary insights from UK businesses. In: British Academy of Management (BAM) Conference 2015: The Value of Pluralism in Advancing Management Research, Education and Practice; 08-10 Sep 2015, Portsmouth, U.K..

Singh, Jaywant, Dall'Olmo Riley, Francesca and Quamina, La Toya (2016) 'Brands that do not do good': the impact of corporate reputation harm on brand equity and consumer value perceptions. In: 11th Global Brand Conference: Brands that do Good; 27-29 Apr 2016, Bradford, U.K..

Singh, Jaywant and Crisafulli, Benedetta (2016) 'Could they have done better?’ Examining customer responses to online service failure and recovery through counterfactual reasoning. In: SERVSIG 2016 -The Future of Services in the Heart of Europe; 17-19 Jun 2016, Maastricht, The Netherlands.

Singh, Jaywant and Shukla, Paurav (2016) Creative in-store packaging cues: are consumers noticing? In: American Marketing Association (AMA) 2016 Winter Marketing Academic Conference: What Happens in Marketing, Stays Digital: Rethinking Marketing for Success in the Era of Unlimited Data; 26-28 Feb 2016, Las Vegas, U.S..

Singh, Jaywant, Crisafulli, Benedetta and Roy, Sanjit K (2015) Customer coping behaviour during health service failures: the role of self-efficacy and failure severity. In: 2015 Academy of Marketing Science (AMS) World Marketing Congress: Rediscovering the Essentiality of Marketing; 14-18 Jul 2015, Bari, Italy.

Singh, Jaywant and Crisafulli, Benedetta (2015) Customer responses to service failure and recovery experiences. In: Sahadev, Sunil , Purani, Keyoor and Malhotra, Neeru, (eds.) Boundary spanning elements and the marketing function in organizations: concepts and empirical studies. Cham, Switzerland : Springer International Publishing AG. pp. 117-135. ISBN 9783319134390

Singh, Jaywant, Banerjee, Madhumita and Shukla, Paurav (2015) I am really attached to my brand!: understanding customer commitment to luxury brands in Thailand. In: The Spaces of Luxury: Places, Spaces and Geographies from the Renaissance to the Present; 5-7 Feb 2015, London, U.K..

Singh, Jaywant, Shukla, Paurav and Kalafatis, Stavros (2015) IT usage for enhancing trade show performance : evidence from the aviation service industry. Journal of Business & Industrial Marketing, ISSN (print) 0885-8624 (In Press)

Singh, Jaywant and Crisafulli, Benedetta (2016) " If only they were more caring " : the role of counterfactuals and emotions in customer coping with health service failures. In: 2016 Academy of Marketing Science (AMS) World Marketing Congress: Marketing at the Confluence between Entertainment and Analytics; 19-23 Jul 2016, Paris, France.

Singh, Jaywant and Crisafulli, Benedetta (2017) Managing customer complaints : the case of Imperial Orchid Hotels in Thailand. In: Roy, Sanjit Kumar , Mutum, Dilip and Nguyen, Bang, (eds.) Services marketing cases in emerging markets : an Asian perspective. Springer International. ISBN 9783319329680 (In Press)

Singh, Jaywant and Crisafulli, Benedetta (2016) Managing online service recovery : procedures, justice and customer satisfaction. Journal of Service Theory and Practice, 26(6), pp. 764-787. ISSN (print) 2055-6225

Singh, Jaywant and Crisafulli, Benedetta (2014) Managing online service recovery in subscription and non-subscription markets. In: 2nd International Conference on Contemporary Marketing Issues (ICCMI) 2014; 18-20 Jun 2014, Athens, Greece. ISBN 9789602871454

Singh, Jaywant and Uncles, Mark (2016) Measuring the market performance of brands: applications in brand management. In: Dall'Olmo Riley, Francesca , Singh, Jaywant and Blankson, Charles, (eds.) The Routledge companion to contemporary brand management. Abingdon, U.K. : Routledge. pp. 13-31. ISBN 9780415747905

Singh, Jaywant and Wright, Malcolm (2016) New brands: performance and measurement. In: Dall'Olmo Riley, Francesca , Singh, Jaywant and Blankson, Charles, (eds.) The Routledge companion to contemporary brand management. Abingdon, U.K. : Routledge. pp. 186-198. ISBN 9780415747905

Singh, Jaywant, Quamina, La Toya and Kalafatis, Stavros P. (2016) Strategic brand alliances: research advances and practical applications. In: Dall'Olmo Riley, Francesca , Singh, Jaywant and Blankson, Charles, (eds.) The Routledge companion to contemporary brand management. Abingdon, U.K. : Routledge. pp. 120-135. ISBN 9780415747905

Singh, Jaywant, Crisafulli, Benedetta and Shukla, Paurav (2017) ‘Too bad to be true’: the effect of guilt appeal intensity in cause-related marketing. In: American Marketing Association (AMA) 2017 Winter Conference: Better Marketing for a Better World; 17-19 Feb 2017, Orlando, Florida, U.S.. (In Press)

Singh, Jaywant, Quamina, La Toya and Kalafatis, Stavros (2016) 'Under a cloud': The impact of corporate reputation harm on brand equity and consumer value perceptions. In: 2016 Academy of Marketing Science (AMS) World Marketing Congress: Marketing at the Confluence between Entertainment and Analytics; 19-23 Jul 2016, Paris, France.

Singh, Jaywant, Shukla, Paurav and Blankson, Charles (2014) The antecedents and effects of information technology usage on trade show performance. In: 43rd European Marketing Academy (EMAC) Annual Conference: Paradigm Shifts & Interactions; 3-6 Jun 2014, Valencia, Spain. ISBN 9788437094533

Singh, Jaywant and Simoes, Claudia (2015) The impact of digital corporate branding on consumer - company identification. In: 2015 Academy of Marketing Science (AMS) World Marketing Congress: Rediscovering the Essentiality of Marketing; 14-18 Jul 2015, Bari, Italy.

Singh, Jaywant (2016) The influence of CSR and ethical self-identity in consumer evaluation of cobrands. Journal of Business Ethics, 138(2), pp. 311-326. ISSN (print) 0167-4544

Southall, J., Wason, H. and Avery, B. (2016) The transition to Higher Education for non-traditional, commuter students - a synthesis of recent literature to enhance understanding of their needs. Student Engagement and Experience Journal, 5(1), ISSN (online) 2047-9476

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Tongwaranan, Tanyatorn [Interviewer] and Singh, Jaywant [Interviewee] (2015) Luxurious insights.

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Vecchiato, Riccardo (2015) Creating value through foresight : first mover advantages and strategic agility. Technological Forecasting and Social Change, 101, pp. 25-36. ISSN (print) 0040-1625

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Vecchiato, Riccardo (2015) Strategic planning and organizational flexibility in turbulent environments. Foresight, 17(3), pp. 257-273. ISSN (print) 1463-6689

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Wason, Hilary and Charlton, Nathalie (2015) How positioning strategies affect co-branding outcomes. Cogent Business & Management, 2, p. 1092192. ISSN (online) 2331-1975

Wason, Hilary and Charlton, Nathalie (2015) Marketing downloads: a comparison of two assessment methods. In: Festival of Learning 2015; 12-16 Jan 2015, Kingston Upon Thames, U.K.. (Unpublished)

Wason, Hilary (2015) Marketing downloads: a student led teaching innovation. In: Researching, Advancing & Inspiring Student Engagement (RAISE) Conference 2015: Student Engagement: Inspiring Innovation; 10-11 Sep 2015, Nottingham, U.K.. (Unpublished)

Wason, Hilary, Charlton, Nathalie and Anderson, Deborah (2015) Marketing downloads: a student-centred learning and assessment innovation. In: 5th Assessment in Higher Education Conference (AHEC); 24-25 Jun 2015, Birmingham, U.K.. (Unpublished)

Wason, Hilary, Lees, Rebecca and Anderson, Deborah (2015) Mind the gap: developing self-efficacy amongst 1st year students during transition to higher education (work in progress). In: 3rd International Conference on Contemporary Marketing Issues (ICCMI) 2015; 30 Jun - 02 Jul 2015, Kingston upon Thames, U.K..

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Wason, Hilary and Southall, Jane (2016) Using innovative assessment to enhance student engagement and develop critical thinking skills : the case of The Big Debate. Student Engagement in Higher Education Journal, 1(1), ISSN (online) 2399-1836

Whyte, Jennifer, Tryggestad, Kjell and Comi, Alice (2016) Visualizing practices in project-based design : tracing connections through cascades of visual representations. Engineering Project Organization Journal, 6(2-4), pp. 115-128. ISSN (print) 2157-3727

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Xue, Melanie, Singh, Jaywant and Farashah, Ali Dehghanpur (2017) ‘Rising by sin’: consumer evaluation of social cause-brand alliances in stigmatised and non-stigmatised industries. In: American Marketing Association (AMA) 2017 Winter Conference: Better Marketing for a Better World; 17-19 Feb 2017, Orlando, Florida, U.S.. (In Press)

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Xue, Tao, Xiao, Sarah Hong and Iyer, Gopalkrishnan (2015) Psychological distance in cause-related product buying decisions: a scenario based investigation. In: 2015 Academy of Marketing Science (AMS) World Marketing Congress: Rediscovering the Essentiality of Marketing; 14-18 Jul 2015, Bari, Italy.