Article

Ariztía, Tomas, Kleine, Dorothea, Brightwell, Maria das Graças S.L., Agloni, Nurjk, Afonso, Rita and Bartholo, Roberto (2014) Ethical consumption in Brazil and Chile: institutional contexts and development trajectories. Journal of Cleaner Production, 63, pp. 84-92. ISSN (print) 0959-6526

Burchell, Kevin, Rettie, Ruth and Roberts, Tom C. (2014) Community, the very idea!: perspectives of participants in a demand-side community energy project. People, Place and Policy, 8(3), pp. 168-179. ISSN (online) 1753-8041

Comi, Alice, Bischof, Nicole and Eppler, Martin J. (2014) Beyond projection: using collaborative visualization to conduct qualitative interviews. Qualitative Research in Organizations and Management: An International Journal, 9(2), pp. 110-133. ISSN (print) 1746-5648

Comi, Alice and Eppler, Martin J. (2014) Diagnosing capabilities in family firms : an overview of visual research methods and suggestions for future applications. Journal of Family Business Strategy, 5(1), pp. 41-51. ISSN (print) 1877-8585

Dall'Olmo Riley, Francesca, Hand, Chris and Guido, Francesca (2014) Evaluating brand extensions, fit perceptions and post-extension brand image: does size matter? Journal of Marketing Management, 30(9-10), pp. 904-924. ISSN (print) 0267-257X

Dimitratos, Pavlos, Amorós, José Ernesto, Etchebarne, María Soledad and Felzensztein, Christian (2014) Micro-multinational or not? International entrepreneurship, networking and learning effects. Journal of Business Research, 67(5), pp. 908-915. ISSN (print) 0148-2963

East, Robert, Uncles, Mark D. and Lomax, Wendy (2014) Hear nothing, do nothing : the role of word of mouth in the decision-making of older consumers. Journal of Marketing Management, 30(7-8), ISSN (print) 0267-257X

East, Robert, Uncles, Mark D., Romaniuk, Jenni and Hand, Chris (2014) The decay of positive and negative word of mouth after product experience. Australasian Marketing Journal, 22(4), pp. 350-355. ISSN (print) 1441-3582

Felzensztein, Christian and Gimmon, Eli (2014) Competitive advantage in global markets: the case of the salmon industry in Chile. European Business Review, 26(6), pp. 568-587. ISSN (print) 0955-534X

Felzensztein, Christian, Brodt, Susan E. and Gimmon, Eli (2014) Do strategic marketing and social capital really matter in regional clusters? Lessons from an emerging economy of Latin America. Journal of Business Research, 67(4), pp. 498-507. ISSN (print) 0148-2963

Felzensztein, Christian, Stringer, Christina, Benson-Rea, Maureen and Freeman, Susan (2014) International marketing strategies in industrial clusters: insights from the Southern Hemisphere. Journal of Business Research, 67(5), pp. 837-846. ISSN (print) 0148-2963

Kalafatis, Stavros P., Riley, Debra and Singh, Jaywant (2014) Context effects in the evaluation of business-to-business brand alliances. Industrial Marketing Management, 43(2), pp. 322-334. ISSN (print) 0019-8501

Ott, Ursula, Liu, Xiaohui and Buck, Trevor (2014) How long will the marriage of Sino-Foreign JVs in China last? A theoretical and empirical investigation. International Business Review, 23(5), pp. 873-886. ISSN (print) 0969-5931

Rettie, Ruth, Burchell, Kevin and Barnham, Chris (2014) Social normalisation: using marketing to make green normal. Journal of Consumer Behaviour, 13(1), pp. 9-17. ISSN (print) 1472-0817

Sakellariou, Evy, Karantinou, Kalipso and Poulis, Konstantinos (2014) Managing the global front end of NPD: lessons learned from the FMCG industry. Journal of General Management, 39(2), pp. 61-81. ISSN (print) 0306-3070

Vecchiato, Riccardo and Roveda, Claudio (2014) Foresight for public procurement and regional innovation policy : the case of Lombardy. Research Policy, 43(2), pp. 438-450. ISSN (print) 0048-7333

Book Section

Kottasz, Rita and Bennett, Roger (2014) Distributing visual artworks : challenges and perspectives. In: O’Reilly, Daragh , Rentschler, Ruth and Kirchner, Theresa A., (eds.) The Routledge companion to arts marketing. Abingdon, U.K. : Routledge. pp. 364-374. (Routledge Companions in Business, Management and Accounting) ISBN 9780415783507

Raman, Adam (2014) The role of social media in creating and maintaining social networks including its impact on enhancing competitive positioning within the education sector. In: Benson, Vladlena and Morgan, Stephanie, (eds.) Implications of social media use in personal and professional settings. Hershey, U.S. : IGI Global. pp. 212-230. (Advances in social networking and online communities (ASNOC) book series) ISBN 9781466674011

Rettie, Ruth, Burchell, Kevin and Harries, Tim (2014) Energy consumption feedback: engagement by design. In: Marcus, Aaron, (ed.) Design, user experience, and usability: user experience design for everyday life applications and services. Springer International Publishing. pp. 594-604. (Information Systems and Applications, incl. Internet/Web, and HCI, 8519) ISSN (print) 0302-9743 ISBN 9783319076348

Vercesi, Paolo, Monjas Kanpandegi, Ion X., Vecchiato, Riccardo and Pugno, Roberto (2014) Entrepreneurship collaboration, business models and firm creation : enhancing local economical network. In: Del B0, Alberto and Bignami, Daniele Fabrizio, (eds.) Sustainable social, economic and environmental revitalization in Multan City : a multidisciplinary Italian–Pakistani project. Cham, Switzerland : Springer. pp. 87-99. (Research for Development) ISSN (print) 2198-7300 ISBN 9783319021164

Conference or Workshop Item

Abubakar, Yazid A. (2014) Influence of mobile telephony on entrepreneurship in BRICs and beyond: the mediator role of education. In: 13th International Entrepreneurship Forum (IEF): Entrepreneurship and Development: The Idea of Inclusive Opportunity Creation; 31 Jul - 02 Aug 2014, Bogota, Colombia. (Unpublished)

Abubakar, Yazid Abdullahi (2014) The growth of small firms in non-cluster regions: what knowledge factors matter? In: 13th International Entrepreneurship Forum (IEF): Entrepreneurship and Development: The Idea of Inclusive Opportunity Creation; 31 Jul - 02 Aug 2014, Bogota, Colombia. (Unpublished)

Adeyeye, Mercy Modupe, Mitra, Jay and Abubakar, Yazid Abdullahi (2014) Strategies for entrepreneurship and market innovation by KIBS in developing economies: inclusive agenda for opportunity creation. In: 13th International Entrepreneurship Forum (IEF): Entrepreneurship and Development: The Idea of Inclusive Opportunity Creation; 31 Jul - 02 Aug 2014, Bogota, Colombia. (Unpublished)

Anderson, Deborah (2014) “Employer Insights”: a case of embedding employability in the curriculum. In: Society for Research into Higher Education (SRHE) Annual Research Conference 2014: Inspiring future generations: embracing plurality and difference in higher education; 10-12 Dec 2014, Newport, U.K..

Annan-Diab, Fatima and Filippaios, Fragkiskos (2014) Multinational firms motivations and foreign direct investment decisions : an analysis of the IT & software and financial services sectors in the Irish context. In: 56th Annual Meeting of the Academy of International Business Academy; 24 - 26 Jun 2014, Vancouver, Canada. (Unpublished)

Burchell, Kevin and Rettie, Ruth (2014) Rethinking energy consumption feedback in everyday life. In: 2nd Energy & Society Conference: Energy Transitions as Societal Transitions: Challenges for the Present and the Future; 4-6 Jun 2014, Krakow, Poland. (Unpublished)

Chawdhary, Rahul and Dall'Olmo Riley, Francesca (2014) Antecedent and consequences of positive word of mouth from WOM sender’s perspective: a conceptual framework in the services context. In: 43rd European Marketing Academy (EMAC) Annual Conference: Paradigm Shifts & Interactions; 3-6 Jun 2014, Valencia, Spain. ISBN 9788437094533

Chawdhary, Rahul and Dall'Olmo Riley, Francesca (2014) Investigating antecedents and consequences of word of mouth from a WOM sender’s perspective in the services context. In: Academy of Marketing (AM) Conference 2014: Marketing Dimensions: People, Places and Spaces; 7-10 Jul 2014, Bournemouth, U.K..

Chawdhary, Rahul and Dall'Olmo Riley, Francesca (2014) Service encounters: case for understanding organisational sub-cultures. In: Academy of Marketing (AM) Conference 2014: Marketing Dimensions: People, Places and Spaces; 7-10 Jul 2014, Bournemouth, U.K..

Crisafulli, Benedetta, Singh, Jaywant and Dall'Olmo Riley, Francesca (2014) Do organisational policies matter? The impact of service guarantee on customer perceptions of recovery fairness. In: 43rd European Marketing Academy (EMAC) Annual Conference: Paradigm Shifts & Interactions; 3-6 Jun 2014, Valencia, Spain. ISBN 9788437094533

Crisafulli, Benedetta and Singh, Jaywant (2014) The effect of guarantee terms on service recovery fairness. In: 8th American Marketing Association Services Marketing Special Interest Group (AMA SERVSIG) International Service Research Conference 2014: Services Marketing in the New Economic and Social Landscape; 13-15 Jun 2014, Thessaloniki, Greece. ISBN 9789609874090

Dall'Olmo Riley, Francesca, Hand, Chris and Singh, Jaywant (2014) The effect of product conspicuousness in vertical downscale extensions: a replication. In: Academy of Marketing (AM) Conference 2014: Marketing Dimensions: People, Places and Spaces; 7-10 Jul 2014, Bournemouth, U.K..

Gotsopoulos, Aleksios and Pitsakis, Konstantinos (2014) Beyond communities and populations : organizational groups and the case of UK university spinoffs. In: 2014 Academy of Management Annual Meeting: The Power of Words; 01 - 05 Aug 2014, Philadelphia, U.S. ISSN (print) 0065-0668

Harris, Patricia, Alsadat Khatami, Nasim and Robinson, Helen (2014) Antecedents of word of mouth among female grocery shoppers in Iran. In: Academy of Marketing (AM) Conference 2014: Marketing Dimensions: People, Places and Spaces; 07 - 10 Jul 2014, Bournemouth, U.K..

Inglis, Debbie and Lomax, Wendy (2014) Knowing me, knowing you. Aha. (Or not): the impact of personality type on response to advertising. In: Academy of Marketing (AM) Conference 2014: Marketing Dimensions: People, Places and Spaces; 7-10 Jul 2014, Bournemouth, U.K..

Kalafatis, Stavros, Singh, Jaywant, Crisafulli, Benedetta and Dall'Olmo Riley, Francesca (2014) Customer perceptions of service recovery fairness : an empirical investigation in the Thai hotel sector. In: 43rd European Marketing Academy (EMAC) Annual Conference: Paradigm Shifts & Interactions; 3-6 Jun 2014, Valencia, Spain. ISBN 9788437094533

Raman, Adam, Elson, Paul, Kraatz, Kevin and Davies, Iain (2014) Dealing in dirty: exploring sustainable innovation in unsustainable markets. In: ETH Zurich (ETHZ) workshop: Ethics, Technology and Organizational Innovation; 7-8 Jan 2014, Zurich, Switzerland. (Unpublished)

Raman, Adam, Davies, Iain, Elson, Paul and Kraatz, Kevin (2014) Exploring sustainable innovation in "DIRTY Environmental" unsustainable markets. In: Academy of Marketing (AM) Conference 2014: Marketing Dimensions: People, Places and Spaces; 7-10 Jul 2014, Bournemouth. U.K.. (Unpublished)

Raman, Adam and Jessica-Smith, Nichole (2014) Exploring the development of social media communication strategies in the U.S. pet industry. In: Academy of Marketing (AM) Conference 2014: Marketing Dimensions: People, Places and Spaces; 7-10 Jul 2014, Bournemouth, U.K.. (Unpublished)

Raman, Adam, Davies, Iain, Elson, Paul and Kraatz, Kevin (2014) Sustainability innovation development in dirty industries. In: 30th Annual Industrial Marketing and Purchasing Group (IMP) Conference; 1-6 Sep 2014, Bordeaux, France. (Unpublished)

Raman, Adam and Jessica-Smith, Nichole (2014) The applicability of interactional, relational networked theories proposed by the IMP Group in evaluating the development of social media strategies in the U.S pet care industry. In: 30th Annual Industrial Marketing and Purchasing Group (IMP) Conference; 1-6 Sep 2014, Bordeaux, France. (Unpublished)

Raman, Adam and Davies, Iain (2014) The role of networks in explaining the success or failure of sustainability innovations. In: 2nd Dauphine Strategy Workshop: Strategy and Networks; 10-11 Jun 2014, Paris, France. (Unpublished)

Robinson, Helen and Stemp, Peter (2014) The media multitasking behaviour of digital natives in the U.K. In: Academy of Marketing (AM) Conference 2014: Marketing Dimensions: People, Places and Spaces; 7-10 Jul 2014, Bournemouth, U.K..

Sakellariou, E., Karantinou, K. and Goffin, K. (2014) Customer insights: how managers use market research data to generate product ideas. In: 21st International Product Development Management Conference (IPDMC): “Innovation through Engineering, Business & Design”; 15-17 Jun 2014, Limerick, Ireland. ISSN (print) 1998-7374

Shukla, Paurav, Banerjee, Madhumita and Singh, Jaywant (2014) Consumer commitment to luxury brands: antecedents and consequences. In: Monaco Symposium on Luxury: From Tradition to Innovation; Apr 10-11, 2014, Monte Carlo, Monaco.

Singh, Jaywant and Crisafulli, Benedetta (2014) Managing online service recovery in subscription and non-subscription markets. In: 2nd International Conference on Contemporary Marketing Issues (ICCMI) 2014; 18-20 Jun 2014, Athens, Greece. ISBN 9789602871454

Singh, Jaywant, Shukla, Paurav and Blankson, Charles (2014) The antecedents and effects of information technology usage on trade show performance. In: 43rd European Marketing Academy (EMAC) Annual Conference: Paradigm Shifts & Interactions; 3-6 Jun 2014, Valencia, Spain. ISBN 9788437094533

Xue, Tao and Xiao, Sarah (2014) Beyond helping: the role of psychological distance in cause-related product buying decisions. In: 43rd European Marketing Academy (EMAC) Annual Conference: Paradigm Shifts & Interactions; 3-6 Jun 2014, Valencia, Spain. ISBN 9788437094533

Monograph

Burchell, Kevin, Rettie, Ruth and Roberts, Tom (2014) Working together to save energy? Report of the Smart Communities project. (Project Report) Kingston upon Thames, U.K. : Behaviour and Practice Research Group, Kingston University. 58 p.

Harries, Tim, Costanza, Enrico and Brightwell, Maria das Graças (2014) Transforming feedback - a study of how interactive, engagement-oriented feedback can enhance behaviour change around electricity consumption. (Project Report) London, U.K. : Sustainable Society Network. 13 p. (Working Papers, no. 2)

Twigger-Ross, C. [Research team head], Kashefi, E. [Research team member], Weldon, S. [Research team member], Brooks, K. [Research team member], Deeming, H. [Scientific advisor], Forrest, S. [Scientific advisor], Fielding, J. [Scientific advisor], Gomersall, A., Harries, T. [Scientific advisor], McCarthy, S. [Research team member], Orr, P. [Research team member], Parker, D. [Scientific advisor] and Tapsell, S. [Scientific advisor] (2014) Flood Resilience Community Pathfinder Evaluation: Rapid Evidence Assessment. (Project Report) London, U.K. : Defra. 119 p. (Rapid Evidence Assessment)