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The application of SERVQUAL to business schools in an emerging market: the case of Tanzania

Mbise, Esther-R. and Tuninga, Ronald S. J. (2013) The application of SERVQUAL to business schools in an emerging market: the case of Tanzania. Journal of Transnational Management, 18(2), pp. 101-124. ISSN (print) 1547-5778

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Item Type: Article
Research Area: Business and management studies
Faculty, School or Research Centre: Faculty of Business and Law
Depositing User: Robert Elves
Date Deposited: 18 Dec 2014 16:33
Last Modified: 18 Dec 2014 16:33
URI: http://eprints.kingston.ac.uk/id/eprint/29970

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