Article

Honyenuga, Ben Q., Tuninga, Ronald S.J. and Ghijsen, Paul W.Th. (2019) Management innovation and organisational performance : the mediating role of high performance organisation framework. International Journal of Business and Globalisation, 22(3), pp. 295-315. ISSN (print) 1753-3627

Mbise, E. R. and Tuninga, R. S. J. (2016) Measuring business schools' service quality in an emerging market using an extended SERVQUAL instrument. South African Journal of Business Management, 47(1), pp. 61-74. ISSN (print) 2078-5585

Von Bergh, Dennis G., Ghijsen, Paul W.T., Gelderman, Cees J. and Tuninga, Ronald S.J. (2015) Waiting in multi-stage services: an exploration across service industries. International Journal of Business and Globalisation, 14(2), pp. 187-207. ISSN (print) 1753-3627

Honyenuga, Ben Q., Tuninga, Ronald S. J. and Ghijsen, Paul W. Th. (2014) High performance organizations framework as a predictor of firm performance in the insurance industry in Ghana. Journal of Transnational Management, 19(4), pp. 261-278. ISSN (print) 1547-5778

Mbise, Esther-R. and Tuninga, Ronald S. J. (2013) The application of SERVQUAL to business schools in an emerging market: the case of Tanzania. Journal of Transnational Management, 18(2), pp. 101-124. ISSN (print) 1547-5778

Jansze, W., Lahiri, D. and Tuninga, R.S. J. (2008) Gaining competitive advantage by technological innovation in emerging countries: nature or nurture for Suriname? Journal of Transnational Management, 13(3), pp. 226-243. ISSN (print) 1547-5778

Tuninga, R.S.J., Gelderman, K.J., Verwaal, E. and Albronda, B.J. (2000) Marketingonderwijs en informatie- en communicatietechnologie: multimedia en groupware. Bedrijfskunde, 72(1), pp. 39-44. ISSN (online) 0165-0971

Herst, A.C.C. and Tuninga, R.S.J. (2000) Trends in bedrijfswetenschappelijk onderwijs : voorwoord special. Bedrijfskunde, 72(1), pp. 4-5. ISSN (online) 0165-0971

Tuninga, R.S.J. (1999) Innovatie in bedrijfskundeonderwijs : implicaties van de virtuele (r)evolutie voor het hoger onderwijs. Bedrijfskunde, 71(4), pp. 59-72. ISSN (online) 0165-0971

Tuninga, Ronald S.J. (1992) Public regulation and marketing: the case of Europe 1992. Scandinavian International Business Review, 1(2), pp. 59-69. ISSN (print) 0962-9262

Tuninga, Ronald (1992) The hierarchical structure of intermediate markets: a new approach to the analysis of trade flow tables. Journal of Macromarketing, 12(2), pp. 55-62. ISSN (print) 0276-1467

Sybrandy, A. and Tuninga, R. (1992) A systems approach to measuring retail structure in Germany and the Netherlands. Managerial and Decision Economics, 13(3), pp. 267-278. ISSN (print) 0143-6570

Sybrandy, Arthur and Tuninga, Ronald S.J. (1991) A comparative study of distributive system structure: Australia, the Netherlands, and West Germany. Journal of Macromarketing, 11(2), pp. 42-55. ISSN (print) 0276-1467

Sybrandy, Arthur, Pirog, Stephen F. and Tuninga, Ronald S.J. (1991) The output of distributive systems: a conceptual framework. Journal of Macromarketing, 11(2), pp. 19-26. ISSN (print) 0276-1467

Tuninga, Ronald S.J. and Sybrandy, Arthur (1991) Europe 1992 program: a US perspective on implications for business. Irish Marketing Review, 5(3), pp. 33-40. ISSN (print) 0709-7362

Tuninga, Ronald (1989) The European community and 1992. International Journal of Physical Distribution and Materials Management, 19(5), pp. 10-14. ISSN (print) 0269-8218

Book

Benson, Vladlena , Tuninga, Ronald and Saridakis, George, eds. (2017) Analyzing the strategic role of social networking in firm growth and productivity. Hershey, U.S. : IGI Global. 525p. ISBN 9781522505594

Book Section

Tuninga, Ronald, Benson, Vladlena and Saridakis, George (2017) Introduction: The strategic role of social media : emerging trends and open research. In: Benson, Vladlena , Tuninga, Ronald and Saridakis, George, (eds.) Analyzing the strategic role of social networking in firm growth and productivity. Hershey, U.S. : IGI Global. pp. xxiv-xxvi. ISBN 9781522505594

de Boer, Diederik P., van der Linden, Victor L. and Tuninga, Ronald S.J. (2012) The bottom of the pyramid (BOP) and the private sector: a value chain research approach. In: van Dijk, Meine Pieter and Trienekens, Jacques, (eds.) Global value chains: linking local producers from developing countries to international markets. Amsterdam, Netherlands : Amsterdam University Press. pp. 31-42. ISBN 9789089643605

Tuninga, Ronald (2010) Management education for the poor: the Maastricht School of Management story. In: Prahalad, C.K., (ed.) The fortune at the bottom of the pyramid: eradicating poverty through profits. Rev. and updated 5th anniversary ed. Upper Saddle River, U.S. : Wharton School Publishing. pp. 165-168. ISBN 9780137009275

de Boer, Diederik, van der Linden, Victor L. and Tuninga, Ronald S.J. (2008) BOP and the private sector: a value chain research approach. In: Kaynak, Erdener and Harcar, Talha D., (eds.) International management development research yearbook: shared responsibilities: management challenges in an environment of increasing global concerns. Pennsylvania, U.S. : International Management Development Association. pp. 208-214. 17 ISBN 1888624078

Sunanto, Sandra and Tuninga, Ronald S.J. (2008) Hypermarkets and their impact on retail structure: the case of Indonesia. In: Kaynak, Erdener and Harcar, Talha D., (eds.) International management development research yearbook: shared responsibilities: management challenges in an environment of increasing global concerns. Pennsylvania, U.S. : International Management Development Association. pp. 136-142. 17 ISBN 1888624078

Tuninga, Ronald S. J. (1999) An international management course and the use of groupware (Lotus notes). In: Hommes, Jeannette , Keizer, Piet K. , Pettigrew, Malcolm and Troy, John, (eds.) Educational innovation in economics and business IV: learning in a changing environment. Dordrecht, Netherlands : Kluwer Academic Publishers. pp. 175-188. 4 ISBN 9789048152780

Conference or Workshop Item

Von Bergh, Dennis, Ghijsen, Paul, Gelderman, Kees and Tuninga, Ron (2014) When waiting time requires manager attention: a field study in the restaurant industry. In: 43rd European Marketing Academy (EMAC) Annual Conference: Paradigm Shifts & Interactions; 3-6 Jun 2014, Valencia, Spain. ISBN 9788437094533

Honyenuga, Ben Q. and Tuninga, Ronald (2013) Towards a model of high performance organizations in Ghana. In: 44th Annual Meeting of the Decision Sciences Institute (DSI): Decision Analytics - Rediscovering Our Roots; 16-19 Nov 2013, Baltimore, U.S..

Von Bergh, Dennis, Ghijsen, Paul, Gelderman, Cees and Tuninga, Ron (2013) The role of situational anxiety and waiting time satisfaction in three multi-stage service settings. In: 42nd European Marketing Academy (EMAC) Annual Conference: Lost in Translation: Marketing in an Interconnected World; 4-7 Jun 2013, Istanbul, Turkey.

Tuninga, Ronald S. J., Wu, Xiaobo and Villemagne, Stephanie (2013) Developing and implementing a successful global MBA strategy. In: Asia Pacific Conference for Deans and Directors 2013: Being Global: Strategies and Insights into Internationalisation; 27-29 Nov 2013, Hangzhou, China. (Unpublished)

Von Bergh, Dennis, Ghijsen, Paul, Gelderman, Cees and Tuninga, Ron (2012) Waiting in stages in maintenance, task, and personal interactive services and the affect on customer measures. In: 41st European Marketing Academy (EMAC) Annual Conference 2012: Marketing to Citizens: Going beyond Customers and Consumers; 22-25 May 2012, Lisbon, Portugal. ISBN 9789897320040

Tuninga, Ronald S.J. and Septina, Nina (2012) The relationship between customer satisfaction and company profitability in Indonesian minimarkets. In: International Conference on International Business (ICIB) 2012; 17-19 May 2012, Thessaloniki, Greece.

Tuninga, Ronald S.J. (2004) The present and future of global business education. In: 13th World Business Congress of the International Management Development Association (IMDA); 14-18 Jul 2004, Maastricht, The Netherlands.