Mbise, Esther-R. and Tuninga, Ronald S. J. (2013) The application of SERVQUAL to business schools in an emerging market: the case of Tanzania. Journal of Transnational Management, 18(2), pp. 101-124. ISSN (print) 1547-5778
Official URL: http://dx.doi.org/10.1080/15475778.2013.782238
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