Article

Abbott, Brian, Blackburn, Robert A. and Curran, James (1996) Local authority privatisation and markets for small businesses. Local Government Studies, 22(3), pp. 72-89. ISSN (print) 0300-3930

Blankson, Charles and Kalafatis, Stavros P. (1996) An investigation into the effect of questionnaire indentification numbers in consumer mail surveys. Journal of the Market Research Society, 38(3), pp. 277-284. ISSN (print) 0025-3618

Clark, Andrew, Oswald, Andrew and Warr, Peter (1996) Is job satisfaction U-shaped in age? Journal of Occupational and Organizational Psychology, 69(1), pp. 57-81. ISSN (print) 0963-1798

Clark, Andrew (1996) Women's wellbeing at work: the differing attitudes of men and women poses problems for policy. New Economy, 3(1), pp. 25-28. ISSN (print) 1070-3535

Clark, Andrew E. (1996) Job satisfaction in Britain. British Journal of Industrial Relations, 34(2), pp. 189-217. ISSN (print) 0007-1080

Clark, Andrew E. and Oswald, Andrew J. (1996) Satisfaction and comparison income. Journal of Public Economics, 61(3), pp. 359-381. ISSN (print) 0047-2727

East, Robert and Hammond, Kathy (1996) The erosion of repeat-purchase loyalty. Marketing Letters, 7(2), pp. 163-171. ISSN (print) 0923-0645

Edwards, Christine, Woodall, Jean and Welchman, Rosemary (1996) Organisational change and women managers' careers: the restructuring of disadvantage? Employee Relations, 18(5), pp. 25-45. ISSN (print) 0142-5455

Lomax, Wendy, Hammond, Kathy, Clemente, Maria and East, Robert (1996) New entrants in a mature market : an empirical study of the detergent market. Journal of Marketing Management, 12(4), pp. 281-295. ISSN (print) 0267-257X

Lomax, Wendy, Hammond, Kathy, East, Robert and Clemente, Maria (1996) The measurement of cannibalization. Market Intelligence & Planning, 14(7), pp. 20-28. ISSN (print) 0263-4503

Lowe, Sid (1996) Codes of conduct in Hong Kong organisations. International Journal of Value-Based Management, 9(3), pp. 211-225. ISSN (print) 0895-8815

Sinden, Antonia (1996) The decline, flexibility and geographical restructuring of employment in British retail banks. The Geographical Journal, 162(1), pp. 25-40. ISSN (print) 0016-7398

Skok, Walter and Dhanjal, Dan (1996) Executive support systems evaluation. Journal of Applied Management Studies, 5(2), pp. 159-177. ISSN (print) 1360-0796

Stone, Merlin, Woodcock, Neil and Wilson, Muriel (1996) Managing the change from marketing planning to customer relationship management. Long Range Planning, 29(5), pp. 675-683. ISSN (print) 0024-6301

Winstanley, Diana, Woodall, Jean and Heery, Edmund (1996) Business ethics and human resource management: Themes and issues. Personnel Review, 25(6), p. 5. ISSN (print) 0048-3486

Woodall, Jean (1996) Managing culture change: can it ever be ethical? Personnel Review, 25(6), pp. 26-40. ISSN (print) 0048-3486

Book

Blackburn, Robert and Jennings, Peter, eds. (1996) Small firms: contributions to economic regeneration. London, U.K. : SAGE Publications Ltd. 176p. (National small firms' policy and research conferences) ISBN 9781853963391

Book Section

Abbott, Brian, Blackburn, Robert and Curran, James (1996) The privatisation of local authority services and market opportunities for small firms. In: Blackburn, Robert and Jennings, Peter, (eds.) Small firms: contributions to economic regeneration. London, U.K. : SAGE Publications Ltd. pp. 99-111. (National small firms' policy and research conferences) ISBN 9781853963391

Blackburn, Robert and Jennings, Peter (1996) Introduction: The contribution of small firms to economic regeneration. In: Blackburn, Robert and Jennings, Peter, (eds.) Small firms: contributions to economic regeneration. London, U.K. : SAGE Publications Ltd. pp. 1-11. (National small firms' policy and research conferences) ISBN 9781853963391

Monograph

Blackburn, Robert (1996) The future of the small firm in the UK economy. (Discussion Paper) Kingston upon Thames, Surrey : Small Business Research Centre, Kingston University. 38 p.

Curran, James, Blackburn, Robert, Kitching, John and North, Julian (1996) Establishing small firms' training practices, needs, difficulties and use of industry training organisations. (Project Report) London, UK : HMSO. 69 p. ISBN 9780112709626

Jarvis, Robin, Kitching, John, Curran, James and Lightfoot, Geoffrey (1996) The financial management of small firms : an alternative perspective. (Project Report) London, U.K. : Certified Accountants Educational Trust. 52 p. (ACCA Research Report, no. 49) ISBN 1898291640

Matthews, Robin, Hicks, Eve and Yeghiazarian, Ara (1996) Cross cultural issues in Russian management: an approach through the theory of focal points. (Other) Kingston upon Thames, U.K. : Kingston Business School, Kingston University. 15 p. ISBN 1872058914