Elcock, Karen and Shapcott, Jean (2018) Core communication skills. In: Delves-Yates, Catherine, (ed.) Essentials of nursing practice. 2nd ed. London, U.K. : Sage. pp. 219-232. ISBN 9781526462428

Gault, Iris, Shapcott, Jean, Luthi, Armin, Reid, Graeme and Francois, Judith [Contributor] (2017) Communication in nursing and healthcare : a guide for compassionate practice. London, U.K. : Sage. 177p. ISBN 9781412962315

Elcock, Karen and Shapcott, Jean (2015) Core communication skills. In: Delves-Yates, Catherine, (ed.) Essentials of nursing practice. London, U.K. : SAGE. pp. 211-222. ISBN 9781446273111

Shapcott, Jean (2015) Last offices. In: Delves-Yates, Catherine, (ed.) Essentials of nursing practice. London, U.K. : SAGE. pp. 577-590. ISBN 9781446273111

Fergy, Sue, Marks-Maran, Di, Ooms, Ann, Shapcott, Jean and Burke, Linda (2011) Promoting social and academic integration into higher education by first year student nurses: the APPL project. Journal of Further and Higher Education, 35(1), pp. 107-130. ISSN (print) 0309-877X