Article

Jensen, Barbara and Annan-Diab, Fatima (2018) Exploring perceptions of customer value : the role of corporate social responsibility initiatives in the European telecommunications industry. European Business Review, 30(3), pp. 246-271. ISSN (print) 0955-534X

Book Section

Annan-Diab, Fatima and Jensen, Barbara (2017) Customer value perception : understanding customer response to company’s CSR initiatives. In: Aluchna, Maria and Idowu, Samuel O., (eds.) The dynamics of corporate social responsibility : a critical approach to theory and practice. Springer International Publishing. pp. 53-70. (CSR, Sustainability, Ethics & Governance) ISSN (print) 2196-7075 ISBN 9783319390888

Conference or Workshop Item

Jensen, Barbara, Annan-Diab, Fatima and Pitsakis, Konstantinos (2015) How to add value by implementing corporate social responsibility into business strategy? In: European Academy of Management (EURAM) Annual Conference 2015: Uncertainty is a Great Opportunity; 17-20 Jun 2015, Warsaw, Poland. (Unpublished)

Annan-Diab, Fatima, Jensen, Barbara and Seppala, Nina (2015) Enhancement of customer value : the role of corporate social responsibility initiatives in the European telecommunications industry. In: 42nd Annual Conference of the Academy of International Business UK & Ireland Chapter (AIB-UKI); 16-18 Apr 2015, Manchester, U.K.. (Unpublished)

Thesis

Jensen, Barbara (2021) How to improve consumer contribution to the CSR agenda? Utilising the example of CO2 emission reduction in the dairy industry. (PhD thesis), Kingston University, .