Developing customer analytics capability in firms of different ages : examining the complementarity of outside-in and inside-out resources

Mehrabi, Hamed, Chen, Yongjian Ken and Keramati, Abbas (2024) Developing customer analytics capability in firms of different ages : examining the complementarity of outside-in and inside-out resources. Industrial Marketing Management, 119, pp. 108-121. ISSN (print) 0019-8501

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