A new measurement and ranking system for the UK National Student Survey

Canning, John (2015) A new measurement and ranking system for the UK National Student Survey. Perspectives: Policy and Practice in Higher Education, 19(2), pp. 56-65. ISSN (print) 1360-3108

Official URL: https://doi.org/10.1080/13603108.2015.1021401

Abstract

Despite numerous criticisms of UK National Student Survey (NSS) institutional managers still strongly support its use in informing student choice, quality and assurance and quality enhancement activities (Ramsden et al 2010). The article outlines a granular and nuanced benchmarking system for the (NSS) which provides both a ‘raw' score (WSSS) and a normalised quotient (WSSQ) to enable users to take a more considered approach to the absolute and relative strengths and weaknesses of individual course programmes.

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