Truss, Catherine, Gratton, Lynda, Hope-Hailey, Veronica, McGovern, Patrick and Stiles, Philip (1997) Soft and hard models of human resource management: a reappraisal. Journal of Management Studies, 34(1), pp. 53-73. ISSN (print) 0022-2380
Official URL: http://dx.doi.org/10.1111/1467-6486.00042
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