Maltesers mean answers: a sweeter service for students based on user feedback

Horrocks, Angela and Omar, Davina (2009) Maltesers mean answers: a sweeter service for students based on user feedback. In: Umbrella 2009: Making connections: the power of people, partnerships and services; 14-15 Jul 2009, Hatfield, Hertfordshire, U.K..

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Item Type: Conference or Workshop Item (Other)
Event Title: Umbrella 2009: Making connections: the power of people, partnerships and services
Research Area: Library and information management
Faculty, School or Research Centre: Services and Administration > Information Services
Depositing User: Lucinda Lyon
Date Deposited: 27 Aug 2009 20:48
Last Modified: 16 Jul 2012 21:48
URI: http://eprints.kingston.ac.uk/id/eprint/6114

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