Maltesers mean answers: a sweeter service for students based on user feedback

Horrocks, Angela and Omar, Davina (2009) Maltesers mean answers: a sweeter service for students based on user feedback. In: Umbrella 2009: Making connections: the power of people, partnerships and services; 14-15 Jul 2009, Hatfield, Hertfordshire, U.K..

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Official URL: http://www.umbrella2009.org.uk/


Item Type:Conference or Workshop Item (Other)
Research Area:Library and information management
Faculty, School or Research Centre:Services and Administration > Information Services
ID Code:6114
Deposited By:Lucinda Lyon
Deposited On:27 Aug 2009 21:48
Last Modified:27 Aug 2009 21:48

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