Horrocks, Angela and Omar, Davina (2009) Maltesers mean answers: a sweeter service for students based on user feedback. In: Umbrella 2009: Making connections: the power of people, partnerships and services; 14-15 Jul 2009, Hatfield, Hertfordshire, U.K..
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Official URL: http://www.umbrella2009.org.uk/
| Item Type: | Conference or Workshop Item (Other) |
|---|---|
| Event Title: | Umbrella 2009: Making connections: the power of people, partnerships and services |
| Research Area: | Library and information management |
| Faculty, School or Research Centre: | Services and Administration > Information Services |
| Depositing User: | Lucinda Lyon |
| Date Deposited: | 27 Aug 2009 20:48 |
| Last Modified: | 16 Jul 2012 21:48 |
| URI: | http://eprints.kingston.ac.uk/id/eprint/6114 |
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