Horrocks, Angela and Omar, Davina (2009) Maltesers mean answers: a sweeter service for students based on user feedback. In: Umbrella 2009: Making connections: the power of people, partnerships and services; 14-15 Jul 2009, Hatfield, Hertfordshire, U.K..

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Official URL:	http://www.umbrella2009.org.uk/
Item Type:	Conference or Workshop Item (Other)
Event Title:	Umbrella 2009: Making connections: the power of people, partnerships and services
Research Area:	Research Areas > Library and information management
Faculty, School or Research Centre:	Services and Administration (until 2017) > Information Services (until Aug 2013)
Date Deposited:	27 Aug 2009 20:48
Last Modified:	16 Jul 2012 21:48
URI:	https://eprints.kingston.ac.uk/id/eprint/6114

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