Integrating psychological contract and service-related outcomes in emerging economies: a proposed conceptual framework

Kutaula, Smirti and Talwar, Vishal (2014) Integrating psychological contract and service-related outcomes in emerging economies: a proposed conceptual framework. In: Goyal, Anita, (ed.) Innovations in services marketing and management: strategies for emerging economies. Hershey, U.S. : IGI Global. pp. 291-306. (Advances in Marketing, Customer Relationship Management, and E-Services (AMCRMES)) ISSN (print) 2327-5502 ISBN 9781466646711

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Item Type: Book Section
Research Area: Business and management studies
Faculty, School or Research Centre: Faculty of Business and Law
Faculty of Business and Law > Kingston Business School (Department of Management) (from August 2013)
Depositing User: Smirti Kutaula
Date Deposited: 19 Feb 2016 17:44
Last Modified: 19 Feb 2016 17:44
URI: http://eprints.kingston.ac.uk/id/eprint/34366

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