Kutaula, Smirti and Talwar, Vishal (2014) Integrating psychological contract and service-related outcomes in emerging economies: a proposed conceptual framework. In: Goyal, Anita, (ed.) Innovations in services marketing and management: strategies for emerging economies. Hershey, U.S. : IGI Global. pp. 291-306. (Advances in Marketing, Customer Relationship Management, and E-Services (AMCRMES)) ISSN (print) 2327-5502 ISBN 9781466646711
Official URL: http://dx.doi.org/10.4018/978-1-4666-4671-1.ch016
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