Ackfeldt, Anna-Lena and Malhotra, Neeru (2013) Revisiting the role stress-commitment relationship : can managerial interventions help? European Journal of Marketing, 47(3/4), pp. 353-374. ISSN (print) 0309-0566

Audretsch, David B., Bönte, Werner and Tamvada, Jagannadha Pawan (2013) Religion, social class, and entrepreneurial choice. Journal of Business Venturing, 28(6), pp. 774-789. ISSN (print) 0883-9026

Brondino, Margherita, Paolillo, Anna, Pasini, Margherita, Lazzarini, Gianluigi and Romeo, Luciano (2013) Work-related stress mediates the relationship between safety climate and safety performance. In: 16th Congress of the European Association of Work and Organizational Psychology (EAWOP) : Imagine the future world: How do we want to work tomorrow?; 22-25 May 2013, Münster, Germany. (Unpublished)

Frech, Bernadette, Malhotra, Neeru and Higson, Helen (2013) Does satisfaction pay off? A conceptual model of customer satisfaction in a higher education context. In: Academy of Marketing Conference 2013 : Marketing Relevance; 08-11 Jul 2013, Cardiff, U.K.. (Unpublished)

Malhotra, Neeru, Mavondo, Felix, Mukherjee, Avinandan and Hooley, Graham (2013) Service quality of frontline employees : a profile deviation analysis. Journal of Business Research, 66(9), pp. 1338-1344. ISSN (print) 0148-2963