Article

Hill, Alex, Mellon, Liz, Laker, Ben and Goddard, Jules (2018) Bright lights show the way. Dialogue Review, Q2, pp. 77-79. ISSN (print) 2053-4361

Hill, Alexander, Cuthbertson, Richard, Brown, Steve and Laker, Benjamin (2017) Service fitness ladders : improving business performance in low cost or differentiated markets. International Journal of Operations & Production Management, 37(10), pp. 1266-1303. ISSN (print) 0144-3577

Hill, Alex and Laker, Benjamin (2016) We are rewarding the wrong school leaders. Schools Week, 24 Oct,

Hill, Alex, Mellon, Liz, Laker, Ben and Goddard, Jules (2016) The one type of leader who can turn around a failing school. Harvard Business Review, 20 Oct,

Hill, Alex, Mellon, Liz, Goddard, Jules and Laker, Ben (2016) How to turn around a failing school. Harvard Business Review, 5 Aug,

Hill, Alex, Mellon, Liz and Laker, Ben (2016) The school of high performance. Dialogue, Q3, pp. 76-77.

Conference or Workshop Item

Hill, Alex, Laker, Benjamin, Cuthbertson, Richard and Hill, Terry (2015) How to create a ‘high-performing’ service organisation: lessons from four academy schools. In: British Academy of Management (BAM) Conference 2015: The Value of Pluralism in Advancing Management Research, Education and Practice; 08 - 10 Sep 2015, Portsmouth, U.K.. (Unpublished)

Hill, Alex and Laker, Benjamin (2014) Understanding the relationships between investment and business performance over time within service organisations. In: 21st EurOMA Conference: Operations Management in an Innovation Economy; 20-25 Jun 2014, Palermo, Italy. (Unpublished)

Hill, Alex and Laker, Benjamin (2013) The investment-fit-performance triangle: the relationships between investment, strategic fit and performance in service organisations. In: 24th Annual Production and Operations Management Society (POMS) Conference: Integrating Practice in POM Research and Teaching; 3-6 May 2013, Denver, Colorado, U.S.. (Unpublished)

Monograph

Hill, Alex, Laker, Benjamin, Cuthbertson, Richard and Hill, Terry (2016) Performance metrics, practice, and implications: lessons from academy schools in the UK. (Working Paper) Said Business School. (Said Business School Research Papers, no. 2016-13)

Moving Image/Broadcast

Hill, Alex [Contributor], Laker, Ben [Contributor] and Cook, Chris [Compiler] (2016) Best Head teachers get paid least. (Video).

Thesis

Laker, Benjamin (2015) Understanding the impact of of investment on business performance in different markets over time : lessons from eight academy schools. (PhD thesis), Kingston University, .