Dimitriadi, Yota, Hodson, Pamela and Ludhra, Geeta (2006) Emphasising the 'C' in ICT: speaking, listening and communication. In: Hodson, Pamela and Jones, Deborah, (eds.) Unlocking speaking and listening. London, U.K. : David Fulton. pp. 146-161. ISBN 1843123924
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