"We're so sorry – yes we really are" : optimal apology strategies for errant fundraising charities

Bennett, Roger and Vijaygopal, Rohini (2025) "We're so sorry – yes we really are" : optimal apology strategies for errant fundraising charities. Journal of Communication Management, ISSN (online) 1363-254X (In Press)

Item Type:	Article
Research Area:	Research Areas > Business and management studies
Faculty, School or Research Centre:	Kingston Business School Kingston Business School > Department of Strategy, Marketing and Innovation
Related URLs:	Publisher
Date Deposited:	06 May 2025 09:49
Last Modified:	06 May 2025 09:49
URI:	https://eprints.kingston.ac.uk/id/eprint/57035

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