A user satisfaction study of London's congestion charge e-service

Lee, Habin, Sivarajah, Uthayasankar, Molnar, Andreea, Weerakkody, Vishanth and Irani, Zahir (2015) A user satisfaction study of London's congestion charge e-service. International Journal of Electronic Government Research, 11(2), pp. 35-50. ISSN (print) 1548-3886

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