Digitally enabled service transformation in UK public sector : a case analysis of universal credit

Omar, Amizan, Weerakkody, Vishanth and Sivarajah, Uthayasankar (2017) Digitally enabled service transformation in UK public sector : a case analysis of universal credit. International Journal of Information Management, 37(4), pp. 350-356. ISSN (print) 0268-4012

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