Snooks, H., Kearsley, N., Dale, J., Halter, M., Redhead, J. and Cheung, W. Y. (2004) Towards primary care for non-serious 999 callers: results of a controlled study of "treat and refer" protocols for ambulance crews. Quality and Safety in Health Care, 13(6), pp. 435-443. ISSN (print) 1475-3898
Official URL: http://dx.doi.org/10.1136/qshc.2003.007658
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