Skok, Walter, Kophamel, Andrew and Richardson, Ian (2001) Diagnosing information systems success: importance-performance maps in the health club industry. Information & Management, 38(7), pp. 409-419. ISSN (print) 0378-7206
Official URL: http://dx.doi.org/doi:10.1016/S0378-7206(00)00076-...
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