Stone, Merlin, Aravopoulou, Eleni, Gerardi, Gherardo, Todeva, Emanuela, Weinzierl, Luisa, Laughlin, Paul and Stott, Ryan (2017) How platforms are transforming customer information management. The Bottom Line, 30(3), pp. 216-235. ISSN (print) 0888-045X
Official URL: https://doi.org/10.1108/BL-08-2017-0024
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