Di Maddaloni, Francesco (2018) Stakeholder inclusiveness in megaprojects : managing the locals for sustainable developments. (PhD thesis), Kingston University, .
Abstract
This dissertation elaborates on the challenges and opportunities of achieving better project performance through the involvement of a broader range of project stakeholders. The research on stakeholder management has focused primarily on those actors able to control project resources, while for major infrastructure and construction projects, the management of the legitimate ‘secondary stakeholder’, such as the local community, remains widely unexplored. Due to the perceived benefit shortfalls of these projects, well-organised actions from ‘secondary stakeholder’ groups have led to delays, cost overruns and significant damage to the organisation’s reputation. Stakeholder management is an essential process that aims to maximise positive inputs and minimise detrimental attitudes by taking into account the needs and expectations of all project stakeholders. However, the current project stakeholder management mechanisms mainly offer an instrumental perspective, which aims to make the stakeholders comply with project needs. Therefore, this dissertation thesis asserts that a broader inclusiveness of secondary stakeholders, such as the local communities, who could be armed with the organisation’s strategy, is required to enhance the performance and sustainable development of major infrastructure and construction projects. Nevertheless, this dissertation suggests how this class of stakeholder is perceived, defined and categorised by project managers in the construction industry. Controversies exist regarding the balance between the social and economic benefits of major infrastructure projects. In particular, delivering social and economic benefits to stakeholders who are directly impacted by these projects in their everyday life has historically been a challenging task for project managers. This dissertation thesis culminates by developing a new methodological approach that combines real options and scenario planning and allows project managers to better assess the long-term impact of major investment projects on local communities. In this way, project managers can optimise their efforts and use of public resources. The three project management studies that make up this book expand the traditional normative or ethical perspective on the stakeholder management arena. It elucidates the importance of a new class of project stakeholders (i.e., the local community) and how their involvement can enhance the benefits and the sustainable development of major infrastructure and construction projects.
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