Stuttaford, Sean S. and Morgan, Stephanie (2007) Employee engagement in IT outsourcing: a South African case study. In: Taplin, Ruth, (ed.) Outsourcing and human resource management: an international survey. Abingdon, Oxon., UK : Routledge. pp. 217-236. (Routledge studies in the growth economies of Asia series) ISBN 0415428912
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