Dawes, John, Stocchi, Lara and Dall'Olmo Riley, Francesca (2020) Over-time variation in individual's customer satisfaction scores. International Journal of Market Research, 62(3), pp. 262-271. ISSN (print) 1470-7853

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Official URL:	https://doi.org/10.1177%2F1470785320907538
Item Type:	Article
Research Area:	Research Areas > Business and management studies
Faculty, School or Research Centre:	Kingston Business School Kingston Business School > Department of Strategy, Marketing and Innovation
Date Deposited:	06 Feb 2020 15:53
Last Modified:	06 Oct 2020 15:45
DOI:	10.1177%2F1470785320907538
URI:	https://eprints.kingston.ac.uk/id/eprint/44951

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