Omar, Davina and Collins, Simon (2019) Listening to the student voice at Library and Learning Services at Kingston University. In: Killick, Selena and Wilson, Frankie, (eds.) Putting library assessment data to work. London, U.K. : Facet Publishing. pp. 74-80. ISBN 9781783302208
Abstract
Effective library assessment is crucial for a successful academic library. But what do we mean by library assessment and how can it be used to improve the library service? This new book provides a practical guide for library administrators, managers and practitioners on how to make effective use of existing sources of information for assessment activities with the aim of improving academic library services. Putting Library Assessment Data to Work brings together key library assessment methodologies detailing how they can be used to improve an academic Library. The book takes common sources of data that academic libraries will already be collecting, and presents simple qualitative and quantitative techniques that can be used to evaluate and assess their services, both in detail and overall. The different assessment methods are presented from a practical perspective with a theoretical grounding, and include practical case studies to illustrate how the methodologies have successfully been applied.
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