Snooks, H A, Kearsley, N, Dale, J, Halter, Mary, Redhead, J and Foster, J (2005) Gaps between policy, protocols and practice: a qualitative study of the views and practice of emergency ambulance staff concerning the care of patients with non-urgent needs. Quality and Safety in Health Care, 14(4), pp. 251-257. ISSN (print) 1475-3898
Official URL: http://dx.doi.org/10.1136/qshc.2004.012195
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