Memories of the banking industry’s role in the global financial crisis : the impact of anger on message processing and recall

Kottasz, R. and Bennett, R. (2013) Memories of the banking industry’s role in the global financial crisis : the impact of anger on message processing and recall. In: 18th International Conference on Corporate and Marketing Communications : Responsible Communication: Past, Present, Future (CMC 2013); 11-12 Apr 2013, Salerno, Italy. (Unpublished)

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