Wolak, Russell, Kalafatis, Stavros and Harris, Patricia (1998) An investigation into four characteristics of services. Journal of Empirical Generalisations in Marketing Science, 3, pp. 22-41. ISSN (online) 1326-4443

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Official URL:	http://www.empgens.com/A/InvestService/InvestServi...
Item Type:	Article
Research Area:	Research Areas > Business and management studies
Faculty, School or Research Centre:	Faculty of Business and Law (until 2017) Faculty of Business and Law (until 2017) > Kingston Business School (Strategy, Marketing and Entrepreneurship) (until July 2013)
Date Deposited:	07 Aug 2008
Last Modified:	06 Oct 2020 13:23
URI:	https://eprints.kingston.ac.uk/id/eprint/3411

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