Items where Kingston Author is "Horrocks, Angela"
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Number of items: 2.
Conference or Workshop Item
Horrocks, Angela and Omar, Davina (2009) Maltesers mean answers: a sweeter service for students based on user feedback. In: Umbrella 2009: Making connections: the power of people, partnerships and services; 14-15 Jul 2009, Hatfield, Hertfordshire, U.K..