Benson, Vladlena and Morgan, Stephanie (2014) Measuring the social impact: how social media affects higher education institutions. In: Benson, Vladlena and Morgan, Stephanie, (eds.) Implications of social media use in personal and professional settings. Hershey, U.S. : IGI Global. pp. 174-191. (Advances in social networking and online communities (ASNOC) book series) ISBN 9781466674011
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