Impact of a novel training experience on the development of a customer service culture in a large hospital trust

Eales-Reynolds, Lesley-Jane and Clarke, Colin (2012) Impact of a novel training experience on the development of a customer service culture in a large hospital trust. International Journal of Health Care Quality Assurance, 25(6), pp. 483-497. ISSN (print) 0952-6862

Full text not available from this archive.
Item Type: Article
Research Area: Allied health professions and studies
Education
Faculty, School or Research Centre: Services and Administration > Vice-Chancellor's Office
Interdepartmental and Cross-Faculty Research Groups and Centres
Services and Administration
Depositing User: Sue Snelling
Date Deposited: 30 Apr 2013 11:38
Last Modified: 08 Sep 2015 08:14
URI: http://eprints.kingston.ac.uk/id/eprint/25595

Actions (Repository Editors)

Item Control Page Item Control Page