Student experience: issues of wireless access and cloud deployment in higher education

Benson, Vladlena and Morgan, Stephanie (2012) Student experience: issues of wireless access and cloud deployment in higher education. In: 9th International Joint Conference on e-Business and Telecommunications (ICETE 2012); 24-27 Jul 2012, Rome, Italy.

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Abstract

Universal move to wireless learning enabled through mobile apps has been evident over the last eighteen months in the higher education (HE) sector. Penetration rate of smart phones amongst students have reached a record high. Universities are investing in mobile applications enabling wireless access to current Learning Management Systems (LMS), while carefully considering benefits of the cloud for secure and flexible provision of LMS services. Capabilities of wireless devices present issues of access, presentation and compatibility of e-learning materials, while cloud infrastructure as a service raises concerns of security as data is hosted by third parties outside of the corporate firewalls. The research questions are presented for discussion through the lens of the student experience. A case of a successful move to mobile learning enablement and cloud deployment concludes the paper and opens a discussion on critical success factors in wireless e-learning operations.

Item Type: Conference or Workshop Item (Paper)
Event Title: 9th International Joint Conference on e-Business and Telecommunications (ICETE 2012)
Research Area: Business and management studies
Computer science and informatics
Faculty, School or Research Centre: Faculty of Business and Law
Faculty of Business and Law > Kingston Business School (Informatics and Operations Management) (until July 2013)
Faculty of Business and Law > Kingston Business School (Leadership, HRM and Organisation) (until July 2013)
Depositing User: Vladlena Benson
Date Deposited: 15 Feb 2013 14:16
Last Modified: 15 Feb 2013 14:16
URI: http://eprints.kingston.ac.uk/id/eprint/24685

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