An "inverse satisfaction law": Why don't older patients criticise health services?

Bowling, A (2002) An "inverse satisfaction law": Why don't older patients criticise health services? Journal of Epidemiology and Community Health, 56(7), p. 482. ISSN (print) 0143-005X

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Item Type: Article
Research Area: Allied health professions and studies
Faculty, School or Research Centre: Faculty of Health and Social Care Sciences (until 2013)
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Depositing User: Katrina Clifford
Date Deposited: 29 Nov 2010 13:45
Last Modified: 16 Jul 2012 21:55
URI: http://eprints.kingston.ac.uk/id/eprint/17304

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