C

Cole, Louise (2009) Copyright in the digital age: a UK perspective. In: Stone, Graham, (ed.) The E-resources management handbook. UK Serials Group.

E

Elves, Robert (2009) Book Review of: 'Web 2.0 for librarians and information professionals' by Elyssa Kroski. International Journal of Information Management, 29(5), pp. 421-422. ISSN (print) 0268-4012

F

Fitz-Gerald, Stuart J. (2009) Book Review of 'Metadata' by L.Z. Zeng and J. Qin. International Journal of Information Management, 29(5), p. 420. ISSN (print) 0268-4012

Fitz-Gerald, Stuart J. (2009) Book Review of: 'Innovative technologies for information resources management' by M. Khosrow-Pour. International Journal of Information Management, 29(2), p. 167. ISSN (print) 0268-4012

H

Horrocks, Angela and Omar, Davina (2009) Maltesers mean answers: a sweeter service for students based on user feedback. In: Umbrella 2009: Making connections: the power of people, partnerships and services; 14-15 Jul 2009, Hatfield, Hertfordshire, U.K..

Horrocks, Angela and Omar, Davina (2009) Surveying students at Kingston University. In: Internet Librarian International; 15 - 16 Oct 2009, London, U.K..

M

Malone, Elizabeth (2009) Personal Services: how information services can support the university's marketing strategy through Web 2.0 and beyond. In: Umbrella 2009; 14-15 Jul 2009, Hatfield, U.K..

P

Pentz, Ed and Cole, Louise (2009) The UKSG TRANSFER Project: collaboration to improve access to content. Serials: the journal for the international serials community, 22(2), pp. 161-165. ISSN (print) 0953-0460