A critical review of the Exit-Voice-Loyalty-Neglect literature : limitations, key challenges and directions for future research

Aravopoulou, Eleni, Mitsakis, Fotios V. and Malone, Charles (2017) A critical review of the Exit-Voice-Loyalty-Neglect literature : limitations, key challenges and directions for future research. The International Journal of Management, 6(3), pp. 1-10. ISSN (print) 2277–5846

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