Who says personas can't dance? : the use of comic strips to design information security personas

Lewis, Makayla M. and Coles-Kemp, Lizzie (2014) Who says personas can't dance? : the use of comic strips to design information security personas. In: CHI'14 : One of a CHInd : CHI Conference on Human Factors in Computing Systems; 26 Apr - 01 May 2014, Toronto, Ontario, Canada.

Official URL: https://doi.org/10.1145/2559206.2581323

Abstract

This paper presents comic strips as an approach to align personas and narrative scenarios; the resulting visual artifact was tested with information security practitioners, who often struggle with wider engagement. It offers ways in which different professional roles can work together to share understanding of complex topics such as information security. It also offers user-centered design practitioners a way to reflect on, and participate with, user research data.

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