The emotional labour of quality improvement work in end of life care : a qualitative study of Patient and Family Centred Care in England

Boulton, Richard and Boaz, Annette (2019) The emotional labour of quality improvement work in end of life care : a qualitative study of Patient and Family Centred Care in England. BMC Health Services Research, 19, p. 923. ISSN (online) 1472-6963

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