Edwards, Adrian, Egbunike, Jennifer, Bale, Sue, Bowden, Sue, Button, Lori, Hood, Kerry, Kelly, Mark, Kinnersley, Paul, Owen-Jones, Eleni, Porter, Alison, Shaw, Chris and Snooks, Helen (2009) Identifying service improvements for primary care provision: evaluating patient and carer experiences of using 'out-of-hours' services. (Project Report) London, U.K. : HMSO.

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