Over-time variation in individual's customer satisfaction scores

Dawes, John, Stocchi, Lara and Dall'Olmo Riley, Francesca (2020) Over-time variation in individual's customer satisfaction scores. International Journal of Market Research, ISSN (print) 1470-7853 (Epub Ahead of Print)

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Item Type: Article
Research Area: Business and management studies
Faculty, School or Research Centre: Kingston Business School
Kingston Business School > Department of Strategy, Marketing and Innovation
Depositing User: Anna Englund
Date Deposited: 06 Feb 2020 15:53
Last Modified: 25 Mar 2020 15:06
DOI: https://doi.org/10.1177%2F1470785320907538
URI: http://eprints.kingston.ac.uk/id/eprint/44951

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