Facets of job satisfaction and work engagement

Yalabik, Zeynep Yesim, Rayton, Bruce A. and Rapti, Andriana (2017) Facets of job satisfaction and work engagement. Evidence-based HRM : a global forum for empirical scholarship, 5(3), pp. 248-265. ISSN (print) 2049-3983

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This study analyzes the relationship between the the facets of job satisfaction and the work engagement. Previous studies that focus on the linkages between work engagement and overall job satisfaction ignore the multi-faceted nature of job satisfaction construct. In this study, how job satisfaction facets are linked to three dimensions of work engagement - i.e. vigor, dedication and absorption- is discussed by drawing on the Social Exchange Theory. The cross-lagged data used in this study comes from the specialist lending division of a UK bank. The Linear Multiple Regression analyzes are run to test the proposed theoretical model. The results show that among all the job satisfaction facets, the ‘satisfaction with work itself’ is the key driver of all dimensions of work engagement i.e. vigor, dedication and absorption. The ‘satisfaction with conditions’ is negatively linked to absorption of employees in their work. This means that the employees with high workload might not be absorbed in their work. Finally, it is found that employees who are satisfied with the communication in their work are also absorbed in their work. This study contributes to our knowledge of the drivers of work engagement over time. The facets of job satisfaction as the drivers help us to have a comprehensive understanding of the link between the job satisfaction facets and work engagement. This study first contributes to the work engagement literature which has neglected the multi-dimensional approach of job satisfaction. This study also contributes to the limited number of work engagement studies conducted in service sector and in UK.

Item Type: Article
Research Area: Business and management studies
Faculty, School or Research Centre: Faculty of Business and Law (until 2017)
Faculty of Business and Law (until 2017) > Kingston Business School (Department of Management) (from August 2013)
Depositing User: Susan Miles
Date Deposited: 06 Sep 2016 15:41
Last Modified: 16 Jan 2018 14:50
DOI: https://doi.org/10.1108/EBHRM-08-2015-0036
URI: http://eprints.kingston.ac.uk/id/eprint/35951

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