A journey into e-resource adminstration hell

Cole, Louise (2005) A journey into e-resource adminstration hell. The Serials Librarian, 49(1/2), pp. 141-154. ISSN (print) 0361-526x

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The author discusses the administrative problems which can still occur when looking after a large and complex portfolio of electronic resources, and focuses on some of the recurring 'nightmares' involving e-journals in particular. Amongst the subjects discussed are lost archives, activation codes which change without anyone being told, unreasonable expiry dates, poor service, wandering URLs, lack of publicity, failure to keep licensing conditions, and title changes. The article ends with a look at some emerging examples of excellent practice to do with e-journal management, proving all parties involved can work together to ensure a smooth and efficient service.

Item Type: Article
Uncontrolled Keywords: electronic resources management, electronic journals management, publishers, libraries
Research Area: Library and information management
Faculty, School or Research Centre: Services and Administration (until 2017) > Information Services (until Aug 2013)
Depositing User: Louise Cole
Date Deposited: 23 Oct 2008
Last Modified: 09 Aug 2010 15:51
DOI: https://doi.org/10.1300/J123v49n01_05
URI: http://eprints.kingston.ac.uk/id/eprint/2536

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